Skull base tumor treatment in 322 Neurosurgery and Oncology clinics worldwide

Soroka University Medical Center, a part of the Clalit Health Services Group, is the general hospital of Beersheba, Israel, it serves as the central hospital of the region and provides medical services to approximately one million residents of the South, from Kiryat Gat and Ashkelon to Eilat. I am from Bhutan 🇧🇹 and they give me a grt treatment till now they are helping me recover soon.Great hospital! The staff is professional and kind.They help ma a lot🫰🏻🫰🏻I

The very best care and treatment my son could have received after being in a terrible road accident. The staff are so talented, knowledgeable and caring. Outstanding! A huge thank you to everyone involved in his nearly 7 weeks there.

Great hospital! The staff is professional and kind. They saved my grandmother (she was having a stroke). From the Esther Zarka family.

Very dirty hospital I've been seen in Israel. I told to the nurse that one of the patient sat down on the chair and left it with human dirt. But nurses ignored me. One come but instead to clean they put a sheet to cover it. So i decided to clean it because it's hard for me to breathe. Telashomer and ichilov was more recommended.

On behalf of my employers family( elyahu cohen),I would like to express my sincerest thanks and gratitude for the quality and outstanding service we recieve during our 12 days stay in the hospital. My snappiest salute and respect to the WHOLE HEALTH CARE TEAM of Building 141. From Doctors, nurses, physiotherapist,nurse aids, and auxilliaries Thank you Thank you Thank you. If only all health professionals are like them,hospitals will just like a home away from home. #Caring.#Compassionate#Competent. Once again, in philippines we say MARAMING SALAMAT!!! Thanking you all gratefully, ROLDAN ZEAN SUBIA and Elyahu Cohen Filipino Metapel Building 141

On our to a much awaited holiday on the dead sea, my mum fell and broke her hip at arrivals in Tel Aviv. She required emergency surgery. The level of care at this hospital was superb. The staff were kind, attentive and empathetic and made our week stuck in a hospital room as pleasant as it could possibly be. We want to extend another warm and heartfelt thank you to all the surgeons, doctors and especially nursing staff that took care of us a few weeks ago. You are all amazing - thank you.

Staff were very unhelpful and seemed to not know what they were doing everything took way too long and was too dragged out.

They took very good care of my Special Needs daughter. Thank you How ever when my son broke his leg we were treated bad, told to check out my son daily to return for a surgery that NEVER happened, just causing more heart ship on my special needs family. One Shabbat we had to sleep in the lobby because they checked out my son after Shabbat started and there aren't wheelchair cabs running on Shabbat. Very bad treatment for my special needs family!!!

Wonderful hospital - had to visit whilst on holiday in Israel. The staff were so kind and helpful. We were seen and treatment in the emergency department within 2 hours of arrival. Highly recommend

Probably the worst hospital I have ever been in! The nursing staff generally is rude and extremely unhelpful! DO NOT COME HERÈ....GOTO ANY OTHERHOSPITALlyou can...dirty and disgusting

Disgusting place. Five days at the maternity ward, room was not cleaned once. We cleaned the bed from blood and dirt. I'd call that a scandal!

I would not recommend to seek medical treatment at the Galilee Medical Centre in Nahariya. It is old, dirty and the Russian doctors & nurses are unkind & cruel. My daughter was in the covid unit so we could not visit with her, she was very poorly and was left in tears and begging for pain relief on many occasions. She was under the care of an ENT specialist who said she needed to stay in hospital until she could swallow food and drink but some of the doctors kept telling her that she shouldn’t be there and needed to go home. Thank God I could get through to the department by telephone and would be persistently calling for the staff to attend to my daughter. The area where my daughter was put only had 2 other patients, so it was not busy. The ENT specialist advised that she drink very cold water or suck ice and to eat very soft cold food like ice-cream or yogurt, she was not given anything. They took another covid test which came up positive but because it had been 5 days since her first test they discharged her from the covid unit and transferred her to the internal medicine ward for observation. The ward was very small with 4 old beds, broken equipment and the toilets were dirty with no toilet rolls, but the doctors were friendly and helpful, even though my daughter was never given the food that she asked for. The other patients in her ward had relatives staying all night so it was noisy and my daughter could get no rest with all the loud talking and videos being played out on their phones throughout the night. She had been on intravenous fluids and the doctors left the needle in her arm which caused severe bruising and was very painful. The release procedure was relatively short and we were thankful to get her home and never to return there again!

Even if you have appointment, you wait too long. This is ridiculous. Time is precious.

Visit the hospital for a dermatologist that was recommended by a family member. Transaction was smooth, the doc gave all the information I need and explained what was going on. The hospital nice an clean and looks like a 5 star hotel more than a hospital. I paid $120 for the examination and they accept cc. You need to book an appointment ahead of time. Their mobil app is a hustle and has bugs. Book through website or call them for an appointment. This is why I give them 4 stars. After you book they call you for reminder and inform you the amount you will be paying. Arrive at least 15 minutes early as the building is big you need to walk and take elevator to get the section where you will have your examination. There will be paperwork before the doc examine you.

I've consistently chosen this hospital for several years, and it consistently excels in all aspects. I particularly want to highlight the excellence of Dr. Harika Bodur Öztürk, a caring and patient-centered professional who maintains her professional boundaries impeccably. I also received the Gardasil 9 vaccine and am happy to report that I experienced no side effects. Furthermore, I highly recommend Dr. Mete Dalbeler as a dentist for his professional and efficient approach.

My friend went there and she got frauded with a lot of money. She discussed all the price over call but when she reached there, the prices were completely different. I will not recommend this place to anyone

We would like thank you for best care. And a special thanks for dr Haluk Sirin and MELIKE OZDEMIR . We came from Israel for a trip and and needed and emergency surgery We are so happy that we got to the best place and got the best treatment Thanks a lot Batia and albert

We have been there for my sister’s problem . She was in great pain and she was struggling a lot for a long time . We have paid a great amount of money for the doctor and for the most basic blood tests. Doctor woman was so rude , she did not even look at our face and in the middle of the conversation when my sister was trying to explain the situation about her pain , the Doctor just stood up and left the room .She does not even want to listen to what the patient says. My sister was begging for painkiller medicine . A rude doctor said that she does not want to give painkillers today. Doctor name is Pınar. Treating her patients without respect. After they charged great amount of money , She does not even think about a solution to kill the patient’s pain she did not say anything just left the room and and just give the message to us that ‘if you paid us go to another hospital to find your cure because doctors in this hospital are incompetent and greedy They do not care about your health , they only want your money. Doctors and employees are rude , not knowledgeable and respectless . I do not recommend it at all. If you care about your health do not go there.

I have been to this hospital twice, and both times I got disappointed. First time I needed a paper from the doctor that I was sick. She wrote incorrect information on the paper, and I only noticed it when I was home. My documents were not accepted by my uni as a result. Then, today I went to the Blutbank to donate my blood. I have a rare blood type, and I already had experience donating. I am also completely healthy and have enough muscle mass to donate without any conscequences for my own health. First, when they took a small sample of my blood from the ear, they put a plaster straight onto my hair. It was very hard to get it out of my hair later, and, mind you, very hurtful. Then, I had a talk with a very incompetent doctor/nurse. I speak english better than german, and at one point I asked her if she spoke any english. By the way, I do speak german, I just understand english better. So, I was told: "We speak german here, if you cant speak our language then there will be no donation." Excuse me?? I didn't know that the people I wanted to donate to have such a LUXURY to only have blood from people speaking fluent german. You would refuse half a liter of healthy blood on such a basis? So, in the end I did not donate, I got told to "come tomorrow". Honestly I don't think I will come here ever again. In less than 30 minutes all my will to help people got destroyed. I will make sure to avoid this hospital at all costs, and you should too.

Very long waiting times and you get send from one place to another. Some of the places have no real waiting areas. Once I did get seen the nurse was very friendly and helpul though.

Most racist doorkeeper ever :(

I was transferred back to the emergency department where I waited for hours in excruciating pain to be seen by J. Straub and Dr. med T. Mederer for less than 5 minutes each completely ignoring my recent scans and the notes from the referring hospital. One of these supposed medical professionals told me they have a program that could help me but that I couldn’t be treated any further because I only spoke English. They administered Iv pain medicine that made me feel worse and pushed me into the waiting area until my family could pick me up. I am requesting a formal response from the hospital administration and the head of Neurochirurgie Prof. Dr. N. O. Schmidt. I will also file a complaint against the hospital through Tricare.

US military here. I would definitely not recommend this hospital. Poor communication, rude staff (case management). Make sure they can 100% confirm your appointment on the first day of your visit (at least on your pre-op appointment)! Make sure your surgery is not "selective", otherwise they would schedule you and let you know 24 hours prior that your surgery was rescheduled for in another 6 weeks (almost like on aspace-available basis). This happened to me. If you are an active duty military member feel free to reach out to me. Unless you wanna be your commander's favorite and put in and cancel your convalescent leave as if you're a civilian... Also talk to your local Tricare office about this hospital.

I was extremely honoured to have been at Regensburg University Hospital. They outmost trained professional students and their highly educated doctors. Their program is unmatched and superb. Simply the best!

Two weeks ago I got a fixed appointment to see a specialist. When I showed up on time for the appointment, we were told that no doctor would be there today and the appointment would not take place! I was kept there for 4 hours with unsuitable staff and in the end I was just given a piece of paper with a different phone number so that I can try to arrange a next appointment. I was present with my mother in a wheelchair, who is chronically ill and in severe pain. The emergency room didn't help us either! Thank you, I hope you stay healthy!!

I had vomited 4 times, was in sever pain and fever. I went to the emergency for some assistance at 6am in the morning, the doctor and the receptionist refused to take me in and instead said you won’t die if you dont eat for another 2 days. Extremely rude and racist behavior. Never EVER anybody with a person of color should go there. Don’t deserve even 1 star.

Extremely rude attitude even at the reception. Then we visited the eye clinic and there the "head" of the department was arrogant, rude, mean and disturbingly angry. I would not recommend EVER! We were waiting for an examination of a child, but it never happened.

I want to give Zero star. There is not a single thing good in this hospital. I broke my foot (multiple hairline fractures) on 17 July. I went to the emergency department (Notfall) and waited almost 6-7 hours (there were hardly 5-6 patients). The doctor did only the XRAY and said no bone is broken. Please take Ibuprofen and sent me back home with an appointment to see me again after 5 days. On Monday i went again, the pain was unbearable. I told the doctor and they did CT scan (waiting time was again 4-5 hours). She told me later that my bones are broken and they put Gips on my foot. After every two weeks, i came for a basic check-up with an appointment but still had to wait 4-6 hours. Today, 04 Sept, i had an appointment at 11:00. I came on-time and still waiting (it’s been more than 4Hrs+). Is this how a developed country’s hospital should be? Why they are unable to manage a small amount of patients? There are hardly 20 patients. I’m really irritated, disappointed and angry on the public health care system of Germany. Better to get treated from a developing nation, where doctors are more competent and you get better service and treatment.

The worker here are so lovely and caring…despite I don’t understand German but I was loved

I made an appointment on Friday at 11:15 . I come to the appointment and they say they don't have it. They send me to the emergency room instead, where i wait for 3 hours. You sit there, without any clarity, afraid to going to the toilet so not to miss your precious turn, getting hungry and anxious, watching all your day plans crashing apart. Story #2: I've made an appointment, at "Notaufnahme", the doc told me "make it early", so I scheduled for 8:30. I spend 130eur on taxi to reach the Klinik from Clausthal (the only way to reach at this time). They have a complete haos (bad weather, understandable). Aftet 6h of waiting, it turned out that THEY LOST MY FILE. (and I asked about my file at the 6h of waiting and received then a rude "you have to wait", instead of them checking if my file was present). In total, my waiting time: 8;30-20:30, that is 12 (TWELVE) hours. From the nurses/admin I received no apologies nor kind words nor anything of this kind. The doctor was the only person who got into situation, and applied good "comm skills", kudos to him. So it happened twice: first, they lost my appointment and told me they didn't have it. (story #1). Second, they lost my documents (story #2). Story#3: that is a normal interaction: had an apntmt at Notaufnahme at 8:45, waited 1h, got invited, then doc said "surgeon is busy wait for more 30min, go have a tee if you want", came back after 30min, got "serviced". Thanks to the doc for clarity ("go have tee for 30min"). That is a positive interaction: only 1h30min waiting in total, everything was clear. Added one ⭐ (now one, prev 0zero). On the negative side: turned out my Monday visit with 12h waiting was absolutely useless. Story#4: so they gave me a receipt for physiotherapy, but put the WRONG name on it. I ve an appointments with the physio, waited for three weeks, attended 3 sessions, and the physio now cancelled all the other appointments bcs of the wrong name on that receipt that they gave me. Now I need to get another physio prescription from UniKlinik, then wait another three weeks (?) for new appointments with physio. And all this while doctors are urging me "you really need therapy, or you have big troubles with your joint". Lesson: always check the documents they give you, they make mistakes.

I spent 6 days in the urology ward. Both the doctors and all the nursing staff were always very friendly, helpful and made a competent impression. They took their time with the patients and always had an open ear. I have nothing negative to report. 👍

Absolutely .... No problem, nobody likes going to the hospital, but the people here are very friendly and helpful. It doesn't matter whether you're registering or on the ward. Medical ? I can't allow myself any judgement. I, for me (blood cancer) am very very satisfied. I feel looked after and cared for by professionals all around me. The nursing staff also has a professional knowledge that inspires. A very big thank you to the Department of Internal Affairs ab and cd. And to the kitchen ;-) I thought the food was ok. PS: very tasty roast beef. Thanks to

Worst experience.. I waited almost an hour. They simply sent me back because it’s not emergency. As a doctor., their minimum responsibilities to treat the patient. I have been suffering from itching from past 2months. Same thing I told them as I’m not getting Termin with Dermatologist. She simply said we can’t treat you. What kind of hospital is this , the god knows.

Excellent place to give treatment and care for patients ,had distinguish staff and I'm proud to be one of the specialty hospital staff 🤍

The staff is very good and take care of all details , the room is clean and always there is a follow up all over the day . Catering staff is very nice and provide on time and well -prepared meals that fulfill patient expectations.

A thoroughly professional and pleasant service during my 3-day stay at The Specialty. The staff in Level 1 wards were exceptional and the hygiene and care brilliant. Lovely cafe, too. Prices better than most.

King Abdullah University Hospital (KAUH) is a pioneering medical institution located in Irbid, Jordan. It stands as a symbol of advanced healthcare, cutting-edge medical research, and comprehensive patient care. With a commitment to excellence, KAUH plays a pivotal role in shaping the medical landscape of the region. State-of-the-Art Medical Care: KAUH is renowned for offering state-of-the-art medical services across a wide range of specialties. Its exceptional medical staff, advanced facilities, and sophisticated equipment ensure that patients receive the highest standard of care. Medical Research Hub: KAUH is not only a healthcare provider but also a hub for medical research and innovation. Its research centers and collaborations contribute to advancements in medical science, paving the way for improved treatment modalities and patient outcomes. Multidisciplinary Expertise: The hospital's team of skilled physicians, nurses, specialists, and researchers collaborate across various disciplines to provide comprehensive and personalized care. This multidisciplinary approach ensures that patients receive holistic treatment tailored to their specific needs. Quality Patient Experience: KAUH places a strong emphasis on patient experience. From admission to recovery, the hospital is committed to providing a compassionate and supportive environment that eases patients' journeys and ensures their comfort. Global Recognition: KAUH's commitment to excellence has earned it recognition on an international level. Its high standards of medical care, research contributions, and affiliations with esteemed institutions position it as a global healthcare leader. Community Engagement: KAUH is deeply rooted in its community. Through health awareness campaigns, educational programs, and community outreach, the hospital actively contributes to promoting health and well-being in the region. Teaching and Training: As a university hospital, KAUH plays a crucial role in training the next generation of medical professionals. Medical students and residents gain valuable hands-on experience under the guidance of experienced practitioners. Technological Advancements: KAUH is at the forefront of adopting the latest medical technologies and techniques. This commitment to innovation ensures that patients have access to cutting-edge treatments and interventions. Emergency Care: KAUH's emergency department operates around the clock, providing critical care for urgent medical situations. Its prompt and skilled response ensures that patients receive timely and efficient treatment. In summary, King Abdullah University Hospital stands as a beacon of advanced medical care and research. For those seeking top-tier healthcare, innovative medical solutions, and a commitment to patient well-being, KAUH is an institution that comes highly recommended. It's a cornerstone of healthcare excellence that leaves a lasting impact on patients, medical professionals, and the broader community.

My dad had died yesterday due to pure negligence. My dad was awake and alive but very exhausted. His blood was 6.5. What killed him was the 8 hours of waiting for the doctor to arrive and make a decision. When that happened, it was too late, and I lost my dad, for ever. I was told that the hospital is broke, and don’t pay salaries. I highly recommend everyone to NOT consider any hospital in Irbid.

The hospital is a large and major medical edifice in northern Jordan, serving a large segment of citizens, providing comprehensive medical services of high quality. There is no doubt that the large number of auditors affects the quality of service administratively. Large parking is available. There is more than one prayer room, but more attention is needed in the cleanliness inside the prayer room. The WC public health facilities are unfortunately not clean, and most of the reason is the misuse of patients and companions, and some of them smoke in them!! And the facilities do not have toilet paper! However, there must be a comprehensive program for the cleanliness of these facilities by the cleaning authority.

We had the misfortune of Dad being referred to the care of plastic surgeon Catriona Lawlor at St. Vincent's Private for stage 2a Skin Melanoma. She was medically negligent to my father in that she didn't carry out any regular post care checks after the primary treatment. I asked her why and she came up with lies regarding covid, despite the National Screening Service telling me that there were no restrictions on cancer checks at the times she claims she didn't check my father for his own safety. She is a liar. My father again had the misfortune of coming under Prof. John Crown (or Professor Clown as we came to know him due his ridiculous and aggressive outbursts) once cancer progressed. He delayed my father's cancer treatment by 2 months because he wanted to conduct tests to identify the correct type of immunotherapy, despite these results already being available from 18 months prior. He put my father under 3 unnecessary and risky biopsies, one of which was a liver wedge section performed by a liver transplant surgeon. There were also 4 MRIs indicating stroke in this time, we're told most likely due to the spread of cancer. It took 4 MRIs and 7 weeks from 1st MRI in the care of St. Vincent's Private before my father was referred to a neurologist for tests and appropriate medication. At one point my father's nutritional supplements were withdrawn without discussion with my father, nor us. He was put into a private room and Professor Clown told me to expect the worst within the next two weeks. I immediately requested nutritional intervention and this was given. My father survived for over a year after that. Prof. Clown then tried to discharge my heavily dependent father onto my mother to which I refused to do without additional help outside of basic HSE home package. Prof. Clown's only option then was to leave the medical team, for which, he called my mother and sister into a meeting and accused them of being abusive because at that meeting they queried his treatment of my father and why no regular checks were done on my father. Prof. Clown claimed no checks were needed earlier but then said he never stated such at this meeting. He went on to send an email from the ward email address claiming we were abusive and threatening. For original treatment under Catriona Lawlor my parents were sent incorrect bills for which the finance department said they would fix. They never corrected their mistakes and a bill for €30 was sent to the debt collector for arrears. After my father left St. Vincent's Private there was a shortfall of €13,000 because VHI didn't cover the private room for my father in which he was placed to die prematurely. To this day no bill has been sent despite my queries to Paula Ryan and Dr. David Fennelly (took over from Prof. Clown, another member of the circus). We all know that this is due to their medical negligence. Be extremely careful if your loved one is under the care of this hospital. Private healthcare is completely unregulated in Ireland. Should any doctor in this hospital mess up you are on your own. The doctors are contractors and legally independent of the hospital itself. The hospital will not investigate and neither will the Ombudsman, HSE, Dept. of Health, etc. VHI covered 6 months of care in a private hospital for my father. I appealed to the management for extended care and treatment due their medical negligence. This was refused and Dr. David Fennelly put pressure on my father to choose the hospice for further care. I had to email Fennelly to take pressure off my father and give him space to decide. He was cut from the same ilk as Prof. Clown. My father survived 9 months in the hospice without any follow up with scans or care of an oncologist nor neurologist despite our requests to Dr. Fennelly for a plan of care to be ongoing. This hospital is unsafe and completely disorganised. Should any of the above be untrue I look forward to their legal letter for defamation but I know that won't happen because my defence would be the truth which they know themselves.

I am writing to express my deepest gratitude for the exceptional care and expertise provided by Dr. Anthony Stafford during a critical period in my life. Dr. Stafford's remarkable skills as a surgeon not only saved my life, but also transformed a terrifying situation into a remarkable journey of healing and recovery. Facing a life-altering medical issue was undoubtedly one of the most challenging experiences I've ever encountered. However, Dr. Stafford's accurate diagnosis and prompt action gave me the hope and strength to overcome the ordeal. He demonstrated an unparalleled level of professionalism and dedication, reminiscent of a guardian angel who emerged in my life precisely when I needed him the most. What truly sets Dr. Stafford apart is his unwavering commitment to not only address the medical concern at hand, but also considering the broader implications for my overall well-being. His expertise ensured that the surgical intervention was tailored to minimize impact on my body, allowing me to embark on a path towards a healthy life. As a woman, the significance of his approach in prioritizing my health and recovery cannot be overstated. In essence, Dr. Stafford's impact extends far beyond the realm of medical expertise. He restored my health, instilled hope, and empowered me to embrace life with renewed vigor. Every step of the way, he exuded compassion and professionalism, creating an environment where I felt both cared for and confident in the journey ahead. I owe my gratitude and a debt of profound appreciation to Dr. Anthony Stafford for being the beacon of light that guided me through the darkness. His contributions to my well-being have left an indelible mark on my life, and I am forever thankful for his presence during my time of need. Regards, Isha

My sincere appreciation for the diagnosis, and treatment. I’m looking forward to getting back out there and living my life. The feeling of gratitude is so difficult for me to put into words. I’d just like to let all those working here know what a good job they’ve done. You’re a great team, thank you. John

Facilities are very clean, the staff is professional, and respectful! Best in the country. Also the food in the cafeteria is very good.

It is a expensive hospital, but it is worthy. My 1 year old baby was diagnosed with testiculo tumor, he needed to be operated ASAP. Now he is 100% out of danger. Thanks God and the doctors. Never felt more comfortable in a hospital.

I have been a patient at Vivian Pellas for over 9 years in that time I have had 4 surgeries and my wife had her hip replacement done there. My past experiences have been good up until a little over a year ago. Went in for what I thought was hemorrhoid surgery. According to all my papper work which I still have but instead I received a sphincterotomy and no hemorrhoid present at the time. Be carefull there! Still having ongoing problems as a result

No enough parking space, bad reception experience, waiting 40 minutes while having a scheduled appointment, not clean, nurse interrupting the patient while talking to the doctor without knocking the door or asking and no stock of medication.

Horrible experience. They have advertised for early breast cancer detection offer,really nice promotion but when you get to the hospital nobody seems to be aware. The reception team at the emergency is friendly and professional. The reception at the radiology department is extremely un professional,completely clueless about the offer, I suppose simple phone call amongst the hospital team could have resolved the issue. Eventually they sent me to gynaecology department, here the nurses though seemed not to be aware of the promotion handled the issue professionally, but were not able to assist. Decided to visit a different hospital which was very professional and had screening comfortably without hassle. department Te

The service was ok. Doctors were friendly. But for a private hospital they should be ashamed of the facilities they have. The toilets are absolutely disgusting. Very old furniture. Not well maintained at all. There is a smell of mold. The rooms look like the 60s rooms. Everything was old and in very bad shape.

ATTENTION! With that such leader of the hospital definitely the customers can’t get good service. Very rude only thinks about how to get benefit from others even from the workers. Very disappointed of their service only working for money !

Very POOR quality of service for the price, lack of communication between doctors and nurses, wastes the customer's time, repeat visits to the doctor and paid tests. It's very difficult for the child, they have to cry for the blood test, the nurse can't even find the vein, and they have to do the test again and again because of their own fault.

Full service private hospital in Ulaanbaatar. My son was delivered here and we use it for most doctors visits. They don’t do most trauma but they do most everything else. When I had appendicitis they took care of me quickly and safely. Good experience all around.

Like most of the reviews say, it's true they are all about making money. As for quality of care, I can't say. They scared me away with the price. Much higher prices than American hospitals. When they quote you a price, they say it's not much and it's unbelievably high priced. The positive is they are very organized and most of the staff is quite friendly and helpful.

I don't know what other people complain about. The service was good and the price was somewhat reasonable. The only issue I had was that the doctor was sick (coughing and sneezing), and my fiance caught it from him and then gave it to me. Now, she is in the hospital with a high fever. I am not sure why that guy was allowed to work in that condition and without a mask. But hey...🤔🤔

This review is due to a lack of knowledge that simple. As a foreigner I recommend that all other foreigners and locals stay far away from this hospital. That goes for anybody who may be sick, unless it's an emergency I would avoid this hosptial like the plague. I had a PET scan done at a different hospital that only has Vietnamese speaking doctors who cannot read me my results in English. My wife did research prior to the scan and she was told by FV Hospital staff that I could bring my PET scan to this hospital to have it read and relayed to me in English. I was warned that sometimes the CD Rom the other Hospital provides with the images works and sometimes it doesn't. I felt they've done several of these and were knowledgeable. That was until I tried to call today to make the appointment. I now have my PET Scan in hand and I called this Hospital back to set an appointment to have my results read to me. This morning my first point of contact was the operator who answered the phone. While I was delighted that a human answers, not a computer phone system, my call was answered by an unknowledgeable team member that has no idea the Hospital offers the above PET Scan reading service. When I explained the above, she asked me what area was scanned my hip, my neck, my back? I said, you are obviously unaware of what a PET SCAN is, it scans the entire body head to toe. Please get me someone who knows what a PET scan is, she instead asked me to go on your website and fill out a form. I declined and asked for her boss, she instead took my phone number and saying she will call me back. She did not call back, she had a Hospital interpreter call me back who said "I'm sorry we do not have a PET Scan here". I said I know that and I told the other lady that I do not need the skin I already have the scan from another hospital and all I want is your doctor to read it to me". She asked for another call back, I agreed and waited. While waiting for her second call, I went to their website and completed the appointment form which let's you book IMAGING Department no sooner than two days out. I completed the online appointment form. The interpreter called me back saying they can read my PET Scan from the other hospital but the doctor is abroad for the next 3 weeks and asked me to contact them again at that time. I said, Thank you and hung up. About 5 minutes later I got a phone call from my web submission which had a text box I could enter text " I would like a doctor to read my pet scan from another hospital" this was the last individual that called me back today saying "I'm sorry we do not offer a service that reads your PET SCAN service". I told her this unbelievable, so many unknowledgeable team members so this 1-Star review was coming and would remain here until Hospital management trains their employees properly on what services are and aren't offered. When management contacts me and informs me that training has been completed, I'll adjust this review. Otherwise it's well deserved and will remain here.

In 20 plus years of international travel I’ve never needed emergency services until a very bad fall in CDMX left me with 3 sprained toes, a sprained knee, a bruised hip and back and a very deflated ego. Medica Sur was AMAZING. Fastest I’ve ever been in and out of an emergency department. It felt like I had 3 dedicated doctors and never even saw the waiting room. Their English was way better than my Spanish and everything including the consultation with the trauma surgeon and X-rays was $550 total. That’s it. I’m paying more to get my teeth whitened at home. Having damaged the same leg in similarly stupid ways before- this care was miles above what I’ve had in the past. Don’t be worried about going to the hospital in CDMX. They know what they are doing and they are super nice about everything

As they advertise, best hospital in Mexico

This place's customer service sucks. I emailed them with questions regarding a minor surgery that I'm looking to get. I wanted to know what the price or approximate price would be for it, if they had availability in a certain part of the month, and if this surgery could be done at the same time. They responded that I would need to set up a consultation in order to get the answers I was looking for. Guess how much a consultation is? USD$150 or $3300 Pesos. Seriously? I explained to them that it wouldn't make sense for me to spend that kind of money when I may find out they don't have availability for appointments when I need it. How hard is it for a hospital to tell their patients when they have appointments available?