Acute congestive heart failure treatment in Americas

There service is the best! I was admitted for a week there and they incredibly took care of me and if I gave it a rating it would be an absolute 5 star! Their food, my gosh it was delicious. I never imagine that they serve great quality of food with numerous options. The taste were not bland, it is well seasoned. I always look forward for every meal. heheh. Oh, and their rooms are so clean! They make sure that a cleaner visits my room twice a day to mop and clean the toilet and they remove the trash. And finally, the Nurses are very kind, caring and gentle.. They check up on you multiple times a day/night and responds quickly if you call them.

Excellent service! Very affordable prices and a great quality of service. From the purchase of my maternity package to the day of hospitalization. Good customer service, they answer any questions. Very patient and helpful nurses. Rooms clean and well equipped. 100% recommendable.

They have provided a very good service

It seems disrespectful to my uncle. I arrived at 11/40 am on February 27, 2023. A patient who underwent open heart surgery and I brought him to the emergency room underwent triach and an electro and that was it. At 4 PM I had to leave without being attended to, and no one gives a reason, the very rude doctor says that he is very busy and no one else gives a reason for anything, at 6:30 p.m. the shift manager calls me and tells me to bring him that They are going to treat him and he arrived and the doctor says no, he is leaving, and so on 😡😡 Is it disrespectful to an adult of almost 80 years that they give him that kind of treatment in such a sophisticated clinic? Please, emergency care is the worst. PLEASE BE MORE RESPECTFUL FOR THE OLDER ADULTS

The service is very bad. The management is slow, they are not agile, they are only filling out reports and chatting on the computers. They are called for something and they take a long time or get angry. The nurses are only there to apply the medicine because if they are of legal age there must be a person day and night. Supplying their duties on occasions. Any procedure they have to do seems to be a ritual because they take so long. Not counting the way in which at the entrance they can be waiting even in the chairs at the entrance for a stretcher. The nurses and doctors are not formal at all, they are lazy for you to ask anything and sometimes some of them respond terribly to any question. How they like it is that people or users treat them badly at all times because they do treat them quickly. And to think that there are only 3 or 4 clinics as complete for as many users as we are. The fact that the EPSs to which they provide the service or those of Avidanti take time to authorize something also does not help.

I was with my father in the ER. For me the service was excellent. From the officiating goalkeeper to medical, nursing and cleaning staff. Very well cared for. Very clean headquarters and bathrooms with everything you need. I congratulate you.

Appt was at 11:00, I was in the chair at 11:00. 'Can't get that kind of service in USA...

There is only one internationally rated hospital in Ecuador and it is in Quito. After 10 days in this hospital, they are decades away from being accredited. They do not have a lot of basic equipment. Suffice it to say… it took 5 days just to find me a washcloth. Had to stay an extra 3 days due to their neglect. Ecuadorian health care is ranked 101 in the world. U.S. is ranked 32. You chose.

Great hospital with multiple specialists on site. Dr Maldonado spoke great English, and was very helpful in diagnosing and helping resolve my gastrointestinal concerns

I can’t begin to express how much I enjoyed my visit here. From Admission, medical, food service everyone was so kind! Also, food was a 10/10!

The hospital is well organized 😉

Amazing attentive staff! Super clean hospital inside and out.. food is amazing. Affordable Pharmacy on site. Affordable and quick covid testing. EVERYONE wears a mask at all times no matter what! This hospitals protocol and cleanliness is 100% better than many of the ones in the US. Parking is hourly but you’re vehicle gets washed while it’s there and they have 24 hour security. I highly recommend this hospital!

On March 23, I took my wife to her scheduled caesarean section. We arrived at the hospital and we waited for more than 3 hours for them to do all the paperwork. After the surgery, my wife spent more than 6 hours recovering from anesthesia. A nurse was terrible. My wife was in pain and she was asked to apply medication, which, as it was the time of the shift change, did not notify her and the medication was given 1 hour after requesting it. Payment was made to the pediatrician Arturo Gonzalez and he I request an invoice for the fees, which to this day has not sent me the receipt or invoice... I am tired of talking to him, sending him wats and nothing and for that reason I cannot charge my insurer for that expense, which shame that a hospital would ignore the request claiming that it is no longer their problem and it is directly with Dr. In my case, I went through the GNP insurance and the amount assigned to me was insufficient and they even charged me for the air I breathed inside the hospital. NOTHING RECOMMENDED.

Excellent service! They remodeled the rooms and they are huge, they give you delicious cream, conditioner and shampoo, also toothpaste and toothbrush. The nurses' service is wonderful, I highly recommend it

Excellent attention from the moment you arrive at the parking lot and by the medical staff of the hospital and medical check-up area. Clean and well-kept areas.

The nurses provide very good care, my relatives felt cared for by the nurses and doctors in an attentive manner. I just didn't like that to enter at 9:00 pm you have to go through the emergency room and then it looks like a maze. I don't know why it is no longer possible through the main entrance, but it would be good to have access through there. The parking lot on the hospital side is very dark. The emergency toilets were dirty.

Ok

Quality professional medical care and very spacious and clean facilities, both in the area of ​​offices and hospitalization. One of the best medical centers in the city.

I have been hospitalized in this hospital for several months and the truth is that the attention I have received from the doctors, nurses, and all the Muguerza staff has been excellent, an extraordinary service, thank you from the bottom of my heart ❤️ Thank you muguerza family

Super grateful for your attention 😉 to the Admission area for their guidance, to nursing for always being on the lookout for my patient, to Dr. Aragón for being so empathetic with my mother's illness. Delicious food and congratulations on cleaning all your areas ❤️

Everything would be excellent if it weren't for the guards, especially the night guards, who behave as if the hospital were their private property, evicting people from all the wards, with the inclement cold that it is doing right now in Chihuahua. It is an inconceivable situation! How is it possible that when the cold is freezing outside they throw them out, they are not people who are just visiting, they are people who are going to support the patients, to help and reduce the work of the nurses. I wonder: why pay for such an expensive health service if the terrible attention that their families receive is not even given by the IMSS? (by the way there, if the guards are very attentive). Hospital Christus Muguerza, pay attention to this, because we are sure that it is not their initiative (the guards). What kind of service is that? Even in the IMSS there is more humanity in this regard, people with bad backs arrive and are not even allowed to sit in a chair. Doctors, nurses, cleaning staff, all good, except guards by administrative order.

Atrocious. Had an emergency where a patient needed transfer. Hospital told me to request via WhatsApp, then never replied to my requests. A real joke and not recommended if you care about the patient’s life.

Watch out! Behind its modern look, staff is overworked, nurses don't have appropriate experience, and the service is unreliable. I went there for a common clinical procedure and the video-equipment failed. Still, they charged me twice as much as the initial quote. And this is not the first time I have a bad experience at this hospital. A few months ago I had an MRI there, they had me waiting for hours and in the end the study was not done correctly. I had to go again for a second scan! Think again befor goint to Hospital Faro del Mayab!

Without question one of the best hospitals in North America. Modern, well located and staffed with dedicated professionals. A nutritionist asked me what I wanted for supper! A nurse visited my room every 30 minutes to see if I was all right! My doctor came to my room at 9 PM to verify my status. This is more like a five star hotel than a hospital.

They take good care of the patients, they are treated as they should be. The facilities are well maintained. Parking is ample.

Hospital with a wide variety of specialists and diagnostic imaging and laboratory studies In the photo where the brown buildings can be seen, there is an area for getting on and off wheelchair patients, take a family member in a wheelchair and there were cones so that only people who need it can park, as well as a couple of guards who They need to be better trained to improve traffic in that area since they did not support anything and it ended up creating a traffic jam

Madhouse, worst service at ER

Good experience I went to the emergency room on a Sunday afternoon, although they took a while to see me shortly after they put me in the observation room and blood tests were performed. The results came back in about an hour and I was given an accurate diagnosis that same night by a specialist doctor. When leaving, the account was about 16k but they delivered all the documents to make the insurance valid, so there was no problem claiming the refund.

They do not have a changing table for babies in any bathroom in the entire building, I had to change my baby on the bathroom floor as a last resort, I cannot believe that in such a busy place they have not thought about those of us who have that need, for sure the administrators and / or directors do not have children. Very bad for what they charge and for the prestige they claim to have.

Excellent care and service, a hospital with very good specialist doctors in each area, it has first class facilities and the entire hospital is very well painted, very clean and with ample parking for clients, the patient rooms are also a space pleasant both for the patient and for the relatives of the same

I arrived at an appointment at 5:30 according to my appointment at that time and they made me wait. I think it has a lot to do with whether you arrive on time and they still make you wait if you make an appointment so you don't have to wait, but I hope they change that 🙏

Poor emergency service Bad treatment with the nurses who to begin with even bothered to do their job, bad faces and there was a nurse who didn't even know how to take the temperature, she said that my child needed to have blood tests taken because he had 39° and I asked him to see me They gave me the thermometer so I could check it and it was 36.5. Apart from being super late, asking and asking and they don't know how to say what... I decided better to get it out of there because if one is paying for "good" attention because it is "private" it is better to take it to another than if they gave it the attention it should. In my point of view I will not return

I arrived at the emergency room due to severe abdominal pain, they did studies and it turned out to be the appendix, they treated me very well, the nurses are very kind, attentive and fun, I really appreciate the great treatment, I definitely recommend it, it is a hospital where I will bring my whole family!

I’ve been coming to MediExcel for 5+ year. They have been treating me for CLL A blood cancer. I am more than pleased with the service. You will never feel rushed. They take the time to make sure all your questions are answered.

I had a great experience with getting a dental implant at Hospital Excel dental clinic. The facility is state-of-the-art, incredibly nice and the staff at the hospital is very professional, nice and very informed. And the cost was significantly less prohibitive than doing it in the United States. I would totally recommend this hospital and dental clinic for any American who would like to save money on dental surgery work and get a trip abroad out of it at the same time.

I have my insurance from the US and saw that we can pick this hospital. in the short amount of time I've been coming here I've received much better care here than most US hospitals. The facility is very clean as well the doctors and staff are very friendly and professional. I love that they have staff that speak English and some doctors do as well you just have to request one if you want a doctor that speaks English, the Services they provide are very affordable with my insurance.

My second time here in the past month…this is one of the best Hospitals I’ve ever been in. Excellent staff, World class service. No problems whatsoever like the other reviews. Blue Cross insurance was accepted and I was taken care of around the clock. HIGHLY RECOMMENDED.

Literally the worst hospital experience I’ve had in my life. They literally just gave me an injection for my allergy and sent me off. The entire time with an attitude. Please don’t go here.

Went in to get an abscess removed on three different visits. I was scheduled at 10am but the room wasn't available until 8pm. Told to wait. I luckily asked for a written cost estimate and was told 58,000 PESOS (not including blood work, ultrasound and "hospital fees"). I said "no" and before I left, I paid the receptionist the 2,000 peso consult fee which she strangely handed over to one of the doctors. I never got a receipt for the two times that I paid. I went down the street and had the abscess removed for 2,000 pesos. BE SURE TO GET A WRITTEN COST ESTIMATE BEFORE ANY PROCEDURE. GO ELSEWHERE- THIS PLACE IS A RIP OFF! 30x more than the competition. Shady billing, accounting, payment, no receipts and handing cash to doctors?

Please Read Before you consider this hospital. Before they accept you, you need to pay $20,000 then they will not discharged you until they take out of your packet $70,000 USD + (for not a mayor procedure) This hospital steels your money. I’m wondering who’ who are the owners??

I had a last minute surprise surgery during my trip in Cancun. The nurses, doctor and surgeon were all very professional, accommodating and comforting. All around everything was very clean. Thank you for all

This is Jinji Li, Yingai Han's Daughter. After we did the Brain surgery. Come back from Cancun not even one month yet, She Recovery very fast. She can walk now. We did not went any Physical therapy yet, But sill very fast recovery. I think Lopez Serna did the surgery very well. Thank you so much for everything you did for us and Thank you all the Nurse and doctor help us

Good service. Hospital with a great number of medical specialties. Some sectors of care very comfortable. However, it leaves something to be desired in the reports of the service sectors, because, due to being a large hospital, there are few indications in the corridors and floors.

I have been to the Porto Dias hospital many times since it was just an office and exams. It grew a lot. It turned out beautiful!! But my last few times with a family member as a patient have not been good. The first was with my husband. He went to an emergency consultation and ended up hospitalized… due to the application of a medication in the vein through the serum… he had a shock and started to feel sick. Because the doctor had recommended the application slowly and the nurse at the time, let it drip quickly … Now, recently my mother had to be hospitalized due to a bacterial infection… it was very high. It took a while for emergency care and also for hospitalization. But we did. The doctor who took care of her was very nice!! Very helpful, went right behind a wheelchair for my mother. What I didn't expect was to stay with her in a ward in a precarious situation, with water leaking into the room from the air conditioning itself, and the fact that the bathroom was also wet, a danger for everyone, especially since they were elderly patients. Also, the air was right towards my mother's bed. I asked her to change the bed because she coughed even more and she also has allergies. She was like pneumonia, the infection was very high. What worried me a lot... My request was not heard nor my complaint. She only left the ward for another because a patient and companion tested positive for COVID. That's when they moved my mother to another room. (detail, they didn't wear masks inside the room or outside, unfortunately). They didn't even charge them to use it. Absurd! I can also say that there is a lot of bureaucracy for the family member to follow the daily bulletin, the medications to be taken and those that were added during the hospitalization… As it was not direct, I always asked, sometimes the nursing station would give me information, other times they said that only the doctor could inform… When a relative of the internal people, we want respect, attention and a little humanity with our elderly people... because they were also servants, they served in some specific area... and in the moment of pain and suffering, we want them to have a recovery with dignity... And those things failed at times. Still, thank you so much because she came home, I thank the professionals who are dedicated to each patient in that ward on the 9th floor. I hope these glitches are fixed!

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Very well attended, CONGRATULATIONS to all, thank you for the service of all who participated in my welcome with affection.

Coffee shop girls could be less noisy, talking more quietly. The noise does not match the hospital environment.

I tried to schedule an appointment via chat. After answering numerous questions, I was informed that I could not have my appointment made because my CPF was linked to my Father (who has passed away). I explained that I was the financial responsible for my father's health plan and they said that only after solving with Amil could I make an appointment. After another long period of chat, they managed to unlink my CPF from my father's registration, but it doesn't stop there... after all this time, they said that my Bradesco plan was not accepted, and I informed them from the beginning, from the automatic questions of whatsapp. Deplorable service.

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Don't go there if you don't have a brazilian plan, they will force you to pay for unnecessary insurance that is 3x the normal price.

Stellar. professional, humaine, attentive, caring and loving. My mother was admitted 3 times and used the hospital almost daily after discharged. From the valet parking to the doctors, cleaning to nursing staff, everyone was efficient albeit friendly.

Nice professionals in a cosy ambient.

Service was wonderful! Clean and organized environment! On-site restaurant providing good prices and tasty meals. Very professional and caring clinical staff!

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Without demerit to the other good hospitals in SP, for me the VNS is today the best option for check-ups and routine exams, including images. I haven't used surgical facilities yet, so I can't rate them. During the pandemic, I was very well attended by Dr. Ludmila and her team during crowded PS days. Two of my specialist doctors work in the building next door, so it's only natural that I get tests done at the VNS. I have always been very well attended, the staff is professional, friendly and knowledgeable. No delays and results come out in 24 hours. Congratulations to all and keep up the good service.

Conclusion: They took the best professionals and offered the best structure in the world. In other words, the hospital would be the "Real Madrid club" of hospitals and the team would be the best players in the world. From the medical team, gastronomy, cleaning, etc... they all deserve a 10. São Luiz really managed to offer a Disney standard service to its patients. Just as feedback, there should be a system that informs the patient's steps in surgery. That way, the family would be more relaxed. Congratulations on the work!

I was admitted to do a health investigation. It all starts with scheduling an appointment with my doctor, your attendant takes care of this, on the right day you arrive at Vila Nova Star and you already have all the exams scheduled. Hospitalization is quick, the room is very spacious and fully automated. Smart tv; cleaning perfection. Caring nurses as well as other professionals. Safe, competent doctors. All examinations on modern equipment are carried out at the scheduled times. Easy parking.

We arrived at Sabará and already at the entrance we were approached by the valets who were very polite, right at the reception we were extremely well received by Gabriel who helped to calm our son and also by the other very kind attendant. The security guard was very courteous and polite, not only opening the way, but also opening a smile, directing us with all calm and politeness to the place to make the form. We reached the second floor where we again asked for information and were promptly attended to. Then, when filling out the form before the exam, the two attendants were very friendly, including one of them preparing drawing kits and crayons bought by herself to give to the children and my son also won. We arrived at the exam room, where we were once again very well received, informed and calmed down, as they treated our son with love and dignity, calming down especially my wife who was anxiously accompanying him full time. The staff made my son feel at ease and the environment here was prepared and developed for children...where the room looks like a giant aquarium and the dreaded machine looks like a submarine...that is, everything is in sync. Everyone around here seems to know exactly what they came to do and they do it with love in their eyes. We are very grateful to God for blessing us with this extremely prepared place for this exam (MRI) and also grateful to the company where I work, for blessing us with such a good agreement. Congratulations to the management of the hospital and the entire team...from the valet who was very kind and polite to the team that performed the exam on our son.

I scheduled a cervical ultrasound for my daughter. The exam was performed at the scheduled time. Humanized service by the doctor who performed the exam. The entire team works with professionalism and respect for the patient and parents/guardian. Searching for the car is usually time consuming, as the parking lot is in another location, but this time, the car arrived very quickly.

Great