32 clinics in Austria

I visited the hospital during the Christmas holidays due to the closure of several pharmacies in the city. Despite the language barrier, as the staff spoke limited English, they made every effort to help me find an open pharmacy. This was to obtain the urgent medication I needed. They were patient and kind, explaining the situation to me clearly and concisely. They even searched around for different pharmacies and provide me with detailed directions to the nearest one.

We went to the emergency centre this morning for a broken ankle, very apprehensive as we are visiting from England. All the staff were lovely with us, most spoke very good English and made us feel at ease! We were seen by a doctor very quickly, had an X Ray and cast sorted and sent on our way with the right documents and pain killers. Very happy with the care provided. Thank you

My mother is 95 and was admitted the day before yesterday for the second time within 12 hours. The first time they sent her home again where she immediately fell again which caused a bleeding wound on her head. I am a native Austrian but have lived in the US since 1994. I have a camera installed at my moms place and took a photo of her fall. We have applied for a Pflegeheim and waiting and when I called (19C) today to inquire about my mother’s well being I never got an answer. The woman just said that my Mom is taking up an “Akutbett”. My mother is not an item but a human being and me being so far away causes even more concern. One would expect more compassion from someone who works in the healthcare industry. I hear there are job openings for Billa cashiers where this attitude would be appropriate. It’s just heartbreaking and unbelievable.

Excellent. Professional and friendly staff

Visited this hospital during my holiday, due to an accident involving my eye. I was treated quickly and professionally by the doctor and was very happy to be able to proceed with our holiday!

Great clinics and excellent doctor! I have urgent situation on Saturday night and they help me. Thank you!

All the people super friendly. If something took longer, it was only because there were patients who needed to be treated more urgently. Some people probably forget that here in the evaluation. As far as you can say about a hospital stay, I had a good time there.The staff is international and with many languages. (Team 5 Nord)I have heard German, Russian, English and also Hungarian, Ukraine, Rumanian, and many others. Thank you very much, indeed

I was diagnosed with serous ovarian carcinoma and after resection of the carcinoma by a Romanian doctor, director of a private hospital in Bucharest, in a boundless desperation I contacted the best clinics in the world, specialized in oncology. The commercial representative of the WPK hospital, Mr. Alexandru Pop, was the first to contact us and was the only one who convinced us to buy tickets to Vienna. We had all the appointments made by the minute, he walked with us and empathized every moment. Thanks to him, I got to the best specialist in gynecological surgery, the most wonderful woman who rushed all my procedures in order to be able to proceed with the surgery. In the worst moment of my life, when I read despair on the children's faces and I felt helplessness and frustrated, this wonderful woman, , Prof. Dr. B. Schurz, gave us a chance. The hospitalization period was 8 days and I received the best care possible. The staff was by far very professional and very empathetic, as well as the nurses. I felt treated like a family member. The sales representative came to me twice a day, called me and asked me all the time what else I needed or if I was satisfied. Because of my diagnosis, even if I came at the very early stages, I will still have to proceed with 6 chemotherapy sessions with one of the best oncologists in the world, Prof. Dr. Zielinski. I recommend the clinic with great confidence.

I have nothing but praise for all of those I came into contact at the Privatklink - from the initial phone call requesting an appointment, to the staff of the radiology department and finally to a first class urologist, Prof. Univ. Dr. Georg Schatzl. All were competent, efficient and fully understanding of the patient's needs. Living in a country where the health provision is lacking in many respects, it helps that there is such an institution with staff that can take one's worries away and solve issues. Thank you!

Very bad system so much waiting time

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I would like to send a big thank you to the Plastische, Ästhetische und Rekonstruktive Chirurgie for taking good care of me after an accident I had. I have only good things to say.

Hospitals should hire more suitable doctors. In my opinion, clinics that deal with sensitive things, where patient has take off their clothes when required, there should be male and female doctors. Because not many people feel comfortable having to undress to be examined by a doctor of the opposite gender. Also there are many cases that the docter is not doing what he should do.

Very very nice and professional team. From the admission to the surgery to the inpatient stay, everything was great. Food is delicious too. Special thanks go to the team at Ward 4A and the Surgery department. Everyone was super friendly and helpful. You can tell right away that they care about their patients and that you're not just a number. I'm very satisfied 😀

I went to HNO Ambulanz section because all doctors are now in vacation or very busy. I spent one hour in total, while getting three consultations in total. Thank you to the doctors and personnel. I appreciate your kindness and I am happy that I got my ear problem solved. Thanks for using english too!

Excellent competent care. Here you will still be properly examined and cared for. Doctors, nurses and the cleaning staff are very friendly and considerate.

Very nice modern hospital. Nice courteous helpful staff. Doctors top. It is a meeting place. It's worth stopping by the Liesl Shop. There you will always find something for yourself or as a gift.

Dealing with patients in a professional and friendly manner. I felt in good hands. My only disappointment is that I was only treated for my skin rash and my injured finger. It seemed to me that my urethral tear was rather ignored or neglected. Thanks anyway.

I've just been to Med Campus IV with my son for 3 weeks. Were there on 3 different stations: internal 2, surgery 1 and intensive care unit. Despite the stress that the staff has due to the many patients and lack of staff, we have had very good experiences on all 3 wards. The staff in the radiology department was always very nice, too, despite the many times I had been there. Overall we felt very well cared for. The nurses were very empathetic and calmed down both my son and me in this exceptional situation and tried to answer every question. I am also very grateful to the surgeons and internists for taking good care of my son before and after the operation and for explaining everything to me. Of course, there is a long wait in the first reception, which is not surprising given the current conditions. Many, many thanks for the loving care, that makes such an exceptional situation a lot more bearable!

Our initial consultation at the fertility center was very informative. The doctor was beyond measure friendly, warm and empathetic, as neither of us have experienced anywhere else before. She took a lot of time for our questions and explained everything step by step. We feel we are in good hands!

Had two c-sections and everything was great. I really just have to say THANK YOU! Emergency room and children's ambulance a disaster!!!! I was sent home with acute gallbladder inflammation - according to the doctors, I just ate something wrong. Immediately operated on the next day in another hospital. Similar experiences with the children. One to three hours of waiting - it wouldn't be bad if they also got help then. But each time sent home with the wrong diagnosis. Can buy me a crystal ball and also work as a doctor there.

Would certainly NOT recommend this hospital. Went in with pneumonia and came out with 2 different ones.

Had zero issues getting help as a Canadian tourist. Was in and out in 10 minutes! Everyone was very helpful and spoke perfect english!

After a waiting time of 4 hours after I was sent to this hospital by a doctor as an emergency, I was treated so unfriendly by the nurses, that after being in tears for another half hour, I finally quit. I was supposed to get surgery on my eyelid, never met the doctor who was supposed to do the surgery. I will never ever go to this hospital again.

Kinder klinik is horrible in terms of waiting times. before coming here, prepare food, water, comfortables clothes, noise canceling head phones, just like you go for intercontinental flights. This is unfortunately not a joke. We have been waiting more than 7h already. People are on their nerves, kids are bored. How can this be accepted in a developed country which takes almost 40% income tax. Additionally, Can’t this situation be improved, I‘m sure hospital management is aware of situation.

Nice hospital, most of the doctors are amazingly friendly and make you feel that you matter.

Excellent care. I was admitted in the ER with suspected heart attack and received immediate attention. My blood was checked twice to be sure because I have a previous episode not too long ago and they really wanted to make sure before they let me go home. The waiting room remained full all the time due to the new arrivals, but all patients were receiving prompt attention and the turnaround was quite efficient.

I was in the KH for the first time. food. The first impression surprised me positively. Even during the preliminary meeting, I could tell that the work was done very professionally. My impression was confirmed when I was in the KH inpatient. The staff in the orthopedic ward on the 2nd floor was very friendly and empathetic, for which I thank them. My thanks also go to OA Dr. Pokorny-Olsen and her team for the successful operation. I would like to thank everyone who accompanied me during my stay! (Herwig Baltz-Balzberg)

I tried and failed to book an appointment for my daughter, trying to speak German, thought my German is not so good yet, I still have a certification for an A2 level. I have been told in a very rude way that I should learn to speak German before trying to book an appointment. This kind of people makes me vomit.

I had a big femur tumor which needed curettage and plate. I was recommended Prim. Martin Dominkus. I came from Romania for my surgery. The entire process went through flawless: communication, registration, preoperative examination, surgery, post surgery care. Medical staff is extremly organised but very calm. Extremely satisfied, can't thank you enough! Cheers to Station B1 team!

I unfortunately fractured my arm during my holiday to beautiful Salzburg. My experience of my time in the hospital was second to none, fantastic holistic care from start to finish. All staff were extremely curteous, polite, friendly, professional and genuinely cared. Care flowed well in a very swift manner, just what you need when injured. All the worry of payment was handled from the hospital to my insurance provider which was a comfort. Thank you

I had visited this hospital with my husband for a normal check up. and upon arriving I was informed that we would have to pay an outpatient fee of 229 euro and no other fee will be charged. hence we got all the check up done that was necessary. we had visited on 3rd October and on 14th December, I receive a bill of 700 euro via email stating that I am yet to pay the over and above bill which was ridiculous of them, and upon which they state that the bill is made after 4-6 weeks and then it is sent to the patient and ideally a patient should be informed at the same moment what their bill is and then only a hospital gives discharge to any patient or writes down any medicines but we were let go and after 2 months we receive more bill from their side. this is very bad intentions from their side and kindly refrain from going here as this is only a tactic to give a bill later on.

I was patient at SALK Salzburg for a surgical procedure and stayed in the hospital from 2.11.22 - 8.11.22. Everything about my stay was top notch - the nurses were professional and kind, the doctors were great and I cannot say enough about the excellent surgery and post operative care that I received while I was there. I would like to give a shout out to my excellent doctors Dr. Lukas Lusuardi, Dr. Thomas Kunit and Dr. Peter Törzsök and the kindness and care shown by the night nurse Manuela in G building during my first night out of ICU. Keep up the excellent work.

Great everything, people want to help i have a operation for the nose, very polite and have patience and will always help in any way, i very small talk German but english is good, and i speak on english woth the doctors and nurse anestesiolog, best hospital in Wien 🙂🙂🙂🙂

Although times are difficult at the moment I never felt alone or not treated well and with care there.

Nothing but praise for this public hospital. Excellent (and humane) healthcare. I was an inpatient, spending 4 days. Lead up to, the operation itself, and aftercare all outstanding. And all part of Austria’s/Vienna’s worldbeating public health services provision. Plus - as someone with frankly shameful German - I was taken aback by just how many staff speak English. Thank you to everyone there. EDIT: This was the gynakologie ward. Just... super!

I highly recommend this Hospital. I had an operation and needed to stay there for 2 nights. It was my first time in the hospital ever and I dont speak German so I was double worried. Turned out that all doctors, nurses and other staff are super nice and helpful. Almost all could speak English and even people who didnt still really try. I felt very comfortable during my whole stay and you prove the statement Gesundheit kommt von Herzen!

Mixed bag ... I was here 3 times, the first one for a consultation, the doctor was very nice and clearly explained everything and he said that I need to get a colonoscopy and an endoscopy to confirm my diagnostics and based on that I will get tailored medication. The two procedures were done without any problems (here I really recommend this hospital) by the same doctor. Again he did explained everything clearly. No for the bad part: Today after waiting 2 months to get another appointment to interpret my results and get the tailored treatment and diet suggestions and so on, I've got another doctor, which rushed everything, he did not give me any treatment or any diet suggestions as I expected... he was talking to the phone during the consultation, and he ASKED ME what medication do I take and how often and he quickly wrote me a recipe for that medication and that was it, 2 minutes and done ... no tailored treatment, no diet suggestions, no other explanations nothing! because of this the mixed bag... if you are lucky to get the good doctors, well your are lucky ... if not ... Anyway not recommended ...

The worst hospital i have seen in my life. I am an orthopedic consultant visiting Vienna and developed chest pain with shortness of breath . the way I was treated by the hospital staff was inhumane and unprofessional . I was short of breath and i was kicked out of the hospital by the staff. The encounter happened Friday 15-7-2022 @ 10 am

Everything was great. From employee behavior to treatment and reports. I appreciate their efforts. My child was born in this hospital and we did not have any complications while we were receiving services.

I am grateful for the care received here for me and my twin boys. Even though during our hospital stay (birth+post-birth) we encountered many shifts of doctors and Hebammen, the transition was always seamless. Also the information on how to care for a newborn was there and highly appreciated by myself. I could see that the employees here like what they are doing, they act like a team and manage to have a smile on their face even in the late hours of the night. I do not regret choosing this hospital for a more "human" approach, it turned out it was the right choice.

Gave birth in 2013 there. The care was great, the midwives and doctors very calming, friendly and motivating! They all really supported me to give a complete natural birth, no PDA, no c-section and a big focus on breastfeeding. The only thing I could have wished for more, was more patience with my baby with the breastfeeding.

I was airlifted from the slope and delivered to this hospital. Fast and professional examination and diagnosis - I sustained 3 displaced fractures to my clavicle with over 2cm shortening/ overlap and the surgery was mandatory asap but not later than within 7-10 days. However, I was told that it could be performed back in the U.K. and discharged with mild painkillers (not even opioid pain killers!). Of course, those painkillers didn’t work and I was literally howling from extreme pain, so went back with the ambulance later…Next morning I was discharged owing to a “significant improvement”(!!!) and no capacity at the hospital to perform the surgery. So…I travelled back to the U.K. with multiple displaced and comminuted fractures, which was very traumatic and painful…and have to say…the NHS performed the surgery (plate and screws) within 2 days and even found the bed. If I ever knew that I would be effectively DENIED EMERGENCY MEDICAL CARE IN AUSTRIA “owing to lack of capacity in the hospital”, I would have never gone skiing there. Absolutely appalling!

Most of the staff are very kind and doing their best to help you. Hospital is very clean. Only complaint I have is the parking place being a bit far, you need to walk a couple of hundred meters

World Class Hospital, government funded Had serious ski accident I just checked out of your hospital, having spent 3 nights and been treated for ski accident by your trauma team. I was in room 309 and must say the view of the mountains was better than my hotel at Ischgl! Simply put the treatment by the Head Dr of Trauma and his team was exceptional and the support nursing staff, cleaners and food staff were exceptional, 11 out of 10 At all stages everything was made very clear and concise and I congratulate you on the standards achieved at every level. The UK NHS could learn a lot from this hospital. I am very happy I had my accident in Austria 🇦🇹! I also must thank the Innsbruck Airport disabled support meet & greet, two qualified young people meet all disabled people and look after you, again the UK can learn from Austria, as disabled service at airports in UK needs to learn from Austria

Ski Accident, got here directly by helicópter. I leave few days after very happy and satisfied. I never felt alone, even my family was 300 km away. High profesionals , motivated and open to support on anything that may help. Infrastructure is new and clean. Many thanks!!

I would like to write a letter of gratitude to the all staff of the clinic, especially Dr. Peter-Michael Krieger. During the restriction of COVID, I wasn’t able to say big thank you to everybody at the hospital. My mother had an operation in this hospital in August 2022. She has problem with her arteries of the legs. Everything was done at an excellent level before the operation during and after. My mother is shocked by such a caring service. Highest level and professionals. Once again many thanks to all your team who were involved in helping my mother.

Honestly can’t thank the teams enough!! Amazing health care professionals who went above and beyond with the care of our daughter who had taken ill for seven days. Thankyou from the Dwyer family x

Good hospital, very professional doctors. Thanks!

Super

Hopefully you will never need to go here but it's the best hospital in a region

Amazing nice team! Have been there in our holidays (happens to get also sick on holidays) but really nice nurses and doctors. I was thankful they helped us so competently. Thank you to the whole team (Easter holidays) for such empathic and good health care. Human-to-human service is at the top level in this hospital. Communication in English 1A! Danke!

Extremely unfriendly staff! When I was told I was going to die because my levels weren't good and I was panicking, I was still told nothing. Then I got a drug that was overdosed. The senior physician noticed this and confronted the doctor. It was horrible. I'm glad I survived the treatments.

Dr are very nice

The women from the reception are so rude and didn't even listen to what I had to say. I waited 30minutes for an invoice because the only person who can do that was on the lunch break. Also, the doctor who did the sonography which takes 2 minutes told me "it is what it is" after I told him that I have pain in the area that he checked. Never again.

I was staying on the 3rd floor in Confraternität Privatklinik for an ankle surgery last April. All went well, there were no difficulties. Before my stay, the accounting office was very responsive to all inquires. Nurses and doctors were helpful and always assisted me and my needs; they could fluently speak English. I was impressed by the quality of the food! All comes with a price, but that was somehow inline with expectations for a private clinic.

Went there for a knee operation. The receptionist was unwelcoming and rude. The nurse who took the firsr details seems to have been too tired at the end of his shift. Not only did he forget to bring dinner as promised but put some important derails wrong, e.g. that the right knee should be operated and not the left. After 2 nurses and a doctor all kept saying my left knee was to be operated it was really too much. The floor doctor put a needle for the iv which when the nurse tried to hook up was transmitting the liquid outside the vein - which is quite painful! When i yelped at the pain, and corrected for the x time that my right knee should be operated and not the left one, the senior internist doctor in the room said that i was provoking her (!) Another person came to put in the needle for the iv, and after puncturing me about 8 times in different places said he gives up and the aneastesist will hsve to do it at the OP theater. Honestly if the knee surgery was not an emergency (carthilage broke and fractures on kneecap made any movement impossible) i would have walked out. I have to say however that most nurses were kind and compassionate - however when mistakes are put in the system they seemed unable to rectify, which however could have had serious consequences. I gave this information on their feedback form - but there was no resonance. Since this happened during Easter i assume management does not care and the requested feedback was a waste of my time. No surprise that the final bill was inaccuracte. I will not go into this hospital again and do not recommend it.

I brought my mother in because she had a very high fever and was delirious, she couldn't even walk, the lady at the registration desk laughed at us at first. If your employees aren't trained on how to deal with people in their worst situation, I told her that's not how it works. So humanly one of the worst things I've experienced. One star is for the nice doctor who treated my mother. The registration along with the restricted porter get nothing from me. Never go in there again!

The existing doctors and the entire staff are doing their best despite the lack of specialists. The responsible organization of the Krages, however, seems to be in a deep sleep. In any case, they don't care about the patient's well-being. Since the canteen was closed - and that was some time ago - there has only been one coffee machine in the entire building. The others are out of service. The water dispenser has been removed. If a patient wants to drink water during the longer waiting times in the ambulances, they first have to down a coffee to get to a mug and can then fetch water from the toilets. Caution in a special time is all well and good, but that is inhuman and actually this inactivity is a cheek.

The entire team at the fertility and gynecology outpatient clinic is simply great. They all work professionally, are sensitive, very friendly and make every effort to ensure the well-being of the patients. You will be very well looked after and feel in good hands.