Phalangeal fractures surgery in 152 Orthopedic surgery clinics worldwide

From October 10-12, I was under medical treatment at the hospital's urology department. I only had to wait a little over a month for the operation under spinal anesthesia. I can only praise both the doctors and the nursing staff (there was one exception). Their professional preparation and human attitude made it much easier to get through the often vulnerable and humiliating situations. Since I am otherwise in good physical condition, I tried to be a "good patient" as well, but those who were more down than me were also treated fairly patiently. Could this be the "ruined" Hungarian healthcare system? Or was I the only one being given VIP treatment without my knowledge, as part of a secret conspiracy?

Tonight will be three weeks since my adopted baby literally tore my nose off, scarred my face 2mm from my eye. From the bottom of my heart, I would like to say a grateful THANK YOU to the doctor of the Emergency Department IV, Dr. Zsolt Hunor Sütő, for the quick reaction, intervention, work and help, as well as to Dr. Tamás Rácz Rácz, head of the Department of Ear, Nose and Throat, who was on duty that day, who sutured the "torn bitten" wounded nose, stitched up my wounded face. THANK YOU for the excellent work, dear Chief Medical Officer! You are a wonderful fairy professional! ETERNAL GRATITUDE and RESPECT! I would reward and characterize Egri Markhot Ferenc Hospital with 5 "stars": humane, accurate, attentive care, orderly, clean, friendly environment, friendly, wonderful doctors, very cute, kind and helpful nurses. Thank you from the bottom of my heart to everyone!

We made a forced visit to the Emergency Department and then to Neurology. Everyone I met was a kind, knowledgeable professional who performed his work conscientiously. Thanks.

Hey Google Appeals team!! This is not a fake review, I went there and have an invoice to prove it! Review: A 6min doctor consultation for 100eur (35k HUF). No ultrasound which is usual. Just a short talk and that's it! Dr. Papp Gyorgy had not given me the appropriate time or attention for my medical condition. 6min in and out!

I highly recommend Duna Medical Centre. Professional, efficient, pristine offices, kind english speaking staff, state of the art machine (mammogram tomosynthesis). Dr Anett Szomják. Everything was super easy.

I had a very pleasant experience at the urology with Dr Buzogány István and his assistant. All the people I’ve met with so far in the center are very kind and helpful.

Be careful in this clinic!!! Due to staff shortages, employees are prohibited from taking sick leave. Serves employees with ARVI, influenza and other seasonal diseases. There is a real risk of not only not being cured, but also of catching something contagious as a gift. For me, this is a so-so bonus program!

We had an appointment with the surgeon on October 23, 2023, paid for the consultation, and the operation was scheduled for October 24 at 21:00. In addition to the cost of the operation, the cost of the consultation was also included in the bill. When asked why there was another consultation if it was yesterday, and today we came for the operation, the administrator’s answer was that this was a repeat consultation. Actually, the doctor performed the operation, no so-called consultation was carried out, but an extra 2200 rubles. no one removed it from the bill. There are no complaints about the doctor’s work; the operation was performed well.

The clinic is what all of our medicine should be. I was lying in the ward and I couldn’t even believe that this place was a hospital and not a sanatorium. Everything is perfectly arranged. It’s convenient to take tests, the doctors are polite. The result of treatment is that all polyps are removed.

The girl at the Cup center gave me some WRONG information yesterday in a rather annoyed manner, as it is no longer possible to book visits and tests at the counter. So I queued for check-in, only to be told by a more knowledgeable colleague of his that for a week it has been necessary to book visits and tests by connecting to the Lombardy region's booking site or calling the toll-free number... terrible service! I wonder, but is the Cup now only used to collect the ticket at the time of the visit to be carried out? You are also NHS, you generally go to hospital when the citizen is not well, he is not there to go for a walk, give an empathetic communication course to the employees who are at the CUP, it will be useful for them and for the citizens who go there , 90 percent elderly people.

The lack of communication on the part of some hospital employees, nurses and doctors led to a deep mistrust of the medical act. At the same time, the existence of infections in the hospital and the lack of knowledge of the minimum procedures in patient care led to the granting of this negative rating. The lack of empathy and the lack of understanding of the emotions that patients go through make me believe that the hospital employees are not properly trained to care for patients who are between life and death. For some hospital employees this job is like repairing a car or a broken fence, no difference.

Unfortunately, I'm not Italian. To be able to fly to Spain it is mandatory to present a certificate of a negative qPCR test that includes your name, your ID number and the date, in English. Apparently 92€ don't include printing the ID number, and they didn't print it even I insisted. Thank you so much.

We came with an urgent emergency during the night. They rejected us and told us we should go to the doctor the next day. Extremely unfriendly and the „doctor“ was completely overslept. We didn’t receive any medical assistance

The best ER experience I have had in my entire life. I saw the doctors about 5 times for different tests, each time it took maximum 2 minutes to be called in. I was constantly being taken care of, had things explained to me, always asked if my problem was getting any better. All of the doctors and nurses I saw spoke perfect English. Huge props to MUDr. Marek Žižka and MUDr. Klara Brezovska, they both did an incredible job. As for the prices; I have VZP and the only thing I had to pay for was 90 kč for the ER entry, other than that, everything was free. Stellar experience, extremely satisfied, truly recommend this place.

When I first came to the hospital, the reception was empty so after waiting 10 minutes a security guard had to direct me to a emergency room where I gave the staff my papers, after I was called inside the staff was extremely rude, asking me why am I going so late for a emergency and why I couldn't go yesterday. So after the doctor took some samples of my blood I had to go for a rentgen, where the staff was nice. After that I went back to a emergency room where I had to wait for 2 hrs (I was the only patient in the room for the 2 hrs). After the 2 hrs and 20 mins passed I politely asked the staff if I had to wait much longer. The rude sister told me it's going to be when it's going be now take a seat and wait.... I wouldn't recommend this hospital to anyone. Especially the emergency section. Truly the worst experience.

Very positive experience at this clinic. I would like to say a big thank you to traumatologist, hand surgeon Jānis Krustiņas for the operation and occupational therapist Diānas Bringinas. ❤️

They dont bother no Answer phone. The just hang up. Customer service zero.

Very positive experience at this clinic. The staff showed care, high professionalism and interest in me as a patient. Easy to find and reach with your own vehicle. Special thanks to Dr. Tikhonov for the operation! ❤️

A great hospital made so by its staff. The nurses make this a five star place to be (even for those of us who loathe hospitals). The compassion, attention to detail, and FOLLOW THROUGH on things which are promised to take place. Meet anyone in the mingling area outside and there isn’t a bad word to be said for all it’s arenas of practice from mental health, alcohol counselling, pain control and so forth. Management must be doing something right because staff are actually happy doing what they’re doing, which has the obvious follow on effect of stellar patient treatment. Where other places are found wanting, your loved ones will be well taken care of here.

From my wife Christine McKinsley. Had a knee replacement done on 17 aug by Dr Weber. The first few days i wasn't sure how I felt but they discovered my blood was low so after transfusion I got along in leaps and bounds. My heartfelt thanks to the doctor and nursing staff in medical ward and also to the physio staff. You all do a wonderful job. The catering and cleaning staff nursing staff etc were all so friendly and professional. I was in Portsea Ward Thank for taking care of me whilst I was there and I won't hesitate to recommend Beleura hospital to one and all. I wish each and everyone of you the best in your chosen professions.maybe I will see you all again later in the year with my right knee. 😂😂. Many many thanks. From Christine McKinsley

I recently had a total Hip Replacement at Beleura Private Hospital and also did inpatient Rehabilitation on Mc Crae ward. I cannot thank every single person enough. From the moment I walked in the doors the professionalism and care I received was second to none. I would highly recommend Orthopaedic Surgeon Brad Crick he has done an excellent job for me personally ( thankyou so much ) All the Drs, Nurses, OTs, Physiotherapist, Porters were absolutely amazing they all worked so well as a team and made me feel welcomed and safe ( Thankyou ) Thanks also goes to the catering team the food was excellent ( my trays always went back empty 🙂 ) and the staff were lovely and friendly. All the cleaners were friendly and easy to talk to everyone and did a wonderful job. I'm currently doing outpatient Rehabilitation there and still finding everyone so nice friendly and helpful. So I'm guessing you can see by my review that I personally had a wonderful experience. Regards Kerry Pyne 🙂

CARDIOLOGY: I was told to call about the results of the examination ... I have been calling sporadically for 3 months (including 10 calls in a row) unfortunately without success They will evaluate the results of examinations, e.g. 10 patients and the nurse should be obliged to pick up the phone and call everyone - work for 15 min I don't know if it is more convenient for them to sit there with the phones ringing all day

OK

Partner ProCare.

called in just now to book an appointment .the representative just hung up on me after I asked if she understood english.

From the initial blood test right the way through to post treatment, all staff were fantastic. Highly recommend.

Surprisingly polite staff, the guy there was so nice to talk with me in english although I spoke in polish at first. More than satisfied with the experience there😁

No one expects to get injured and have surgery however this happens to a lot of us. I'm very grateful for the fantastic treatment, care and attentive guidance from pre to post opp over a span of 12 months. The staff are excellent and took extra care of me, special thanks to Mr Mellor, Omyini and all their teams for turning what has been a physical trauma into a strength. Highly recommended.

I had my surgery at this hospital a week ago, and I had a great experience; from the pre-op assessment, the nurse was fantastic and kind. On the day of the surgery, everything started on time; the room was impeccable, and the staff was kind and attentive. They made me feel safe at every minute, and after my dressings changed, I also received the best care possible from the nurses. I felt so good overall; I got the best surgeon, Mr. Floyd, and this hospital experience at every stage was excellent! Thank you!

A fantastic hospital! I had ACL surgery -all my appointments were on time and all the staff were extremely kind and helpful. Post surgery I have done physio with Gladys Ojugo who has been exceptional. Gladys is always very thorough, and her physio plan for me has been absolutely excellent! Thank you

I express my gratitude to all the employees of the Medical Center for their attentive care and sensitivity towards patients, comfort, cleanliness, and coziness. I would especially like to thank Oleg Vladimirovich Kazarezov. We sincerely thank you for your efforts, efforts, and high professionalism. skill

When there was a problem with the intestines, the question arose which clinic to go to?? I chose a German medical center, I thought I would just come and find out! In the center I was warmly greeted by the administrator Boichenko Olga! Olga listened very carefully, explained, advised endoscopist Ivan Yuryevich Saprykin! On August 28, I came for the procedure and the doctor Saprykin I.Yu. made sure. from God, his attention to my problem gave me confidence, correctly diagnosed! Nurse Natalya Lakhina and an anesthesiologist Eremina Svetlana Valerievna worked with him in the team! Thank you all very much and regards! Good luck to you!! I would like the administration of the center to pay attention to them !!

Thank you very much to vascular surgeon/phlebologist Dr. Khyberdy M.I. for the consultation, the doctor answered in detail all our questions about the disease, prescribed treatment, and gave recommendations for adjusting our lifestyle during the treatment period. I recommend everyone to visit the German Medical Center, thank you for being there!!!

Total disgrace of a health clinic!!! I was refused treatment from this clinic. Extremely extremely rude patient service from the doctor. Dr. Molnar Adam is a disgrace of a doctor and he needs to be terminated. I am extremely extremely angry and upset about my experience. This clinic is a disgrace.

Staff who attended us was polite and good English speaking. Overall their service is good so far and doctors were also helpful

If it’s possible to give minus I would do that. I have the most horrible experience in my live. I have an issue with my foot for 4 months. During this period of time I visited THREE(!) different doctors here. The first one gave me incorrect diagnosis, didn’t pay attention to my words and refused to assign me to XRay or Ultrasound or something because (and I quote) ‘Among us only I have medical education’, so I should take her words and leave. Rude and absolutely disrespectful. I booked another appointment and it was pretty nice experience, the doctor assigned me XRay and Ultrasound examinations, proved incorrect diagnosis of the first doctor. I followed the treatment and did physio, but nothing has significantly changed. She said we were not leave it like this and assigned me to MRI examination and advised to see orthopaedic surgeon (huge thanks to her for that). I did an MRI examination which showed a lot of interesting things which I had to google myself as the third doctor didn’t check the scans! He pointed all my issues were because of my weight and I should loose it and it would be fine, but he couldn’t do anything and didn’t have any other plan for me apart from exercise to loose weight and use specific soles. He also made some assumptions about my health and was a bit surprised I didn’t have other issues. Again, he didn’t check scans, just read a brief summary, said I didn’t have any tears in my ligaments (ultrasound and MRI both said different) and actually it’s chronic (how come as I never have any issues before. Never) When I asked why it happened on a first place as nothing changed (no injuries no weight gain no anything I could notice) and why after almost four months of a treatment I had even worse symptoms now there were no reply apart from a lecture about different types of inflammation and that I used my leg every day. No treatment plan, just wait at least three months as other patients dealt with it for a year or two, it won’t be healed in a week (yeah, but it 4 months, sure). He also made a steroid injection and didn’t inform that I have to pay for it separately. When I was practically at home I got a call asking how come I didn’t pay and go away? Well, to pay for something you actually need to be informed about it, no? (The reception girl was nice, no complaints). Overall THE WORST experience ever. Waste of time money and nerves.

I don't know why there are no cameras in the hospital. At least in the nurses' room. Every time I went to the pediatric emergency room the same thing happened. Nurses talking about personal matters, laughing loudly, as if they were in a bar. And when we make any requests, they are rude, rude and even mocking. I spent 14 hours there with my 3-year-old son. I didn't even see hygiene (the minimum expected in a hospital). Sheets used by patients the night before were left on the chair (until the time I left, they were still there). Children with infectious diseases (gastroenteritis, severe flu...) were discharged and the seats were not sanitized. They directed me to the resting chair, when I sat down I felt something dripping on me. It was the nebulizing mask that a child had worn during the night. I myself had to sanitize the armchair my son was in. Holding him with one hand and rubbing alcohol with the other. Chaos. I filed a complaint with the ombudsman and to this day I have not received a response. I will formalize a new complaint with the ANS with photos and videos.

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I think this hospital is great, I had 2 surgery there. I am from United States. The Dr used was Dr luis Eduardo Barbosa. His staff was excellent. The front desk at check in very professional. Then I was brought to a room to change and then to the OR. woke up in recovery and was feed food and released in the morning. Parking was easy. Hospital was clean, looked up to date. Excellent experience there.

I cannot thank the wonderful people at this hospital who showed great care and understanding to my situation. They were efficient, caring and above all very professional. I cannot rate them highly enough. They deal with some very difficult people and situations and to their credit come back next shift to do it all again. They are special people who should be recognised for their effort.

The doctors and Medical staff are great and they deserve a 5 star based on my experience. However, the Hospital desperately needs to look into how their back office staff treat people. My mother was admitted as an overseas patient. When she was discharged, a lady came and asked us to go to a private area and she put some papers asking me to sign it. When I asked her what I was being asked to sign, her response was “will explain once you have signed it.” When I declined, she started getting aggressive and rude. It came to a point that I had to ask her to get a second person come in and witness what she her aggressive and pushy behaviour. Finally when a second person was present in the room, her behaviour changed to an angel. Then we went through the invoice realising that we were charged for 3 nights when mom was admitted for 2 nights only. There were other errors as well. I am writing this because I hope that this will alert private patients and they are prepared to deal with these scenarios.

I had to have an emergency surgery on the 11/11/2023. I just want to thank the Staff at the hospital for such a professional , polite and extremely well co-ordinated care from start to end . From arriving at the beginning and being interviewed by the first point of contact (nurse) and then the admin staff, both professional and friendly. When the nurse from the Emergency Department came to fetch me , she was brilliant in her care, after the Doctor saw me . She was so thorough and careful in attaching my drip for my medication . She was so careful in finding a strong vein to take my blood , and answering any questions I asked her. What an amazing nurse. The doctor was also polite and friendly and explained what needed to be done . One of the surgical team came to speak to me as well and told me exactly what the surgery was all about , also friendly and polite . They then moved me to a ward and the PSA staff member was friendly and polite. At the ward , there was a student nurse and she was so professional in her manner of asking questions and checking my Blood pressure , temperature and oxygen , she even went to find my wife a chair. When the student's shift ended , the nurse that took care of me was even more amazing , explaining what was going to happen and reassuring me , went with me to the theatre and escorted back after the surgery. Took great care in her treatment of me , with pain relief and antibiotics through my drip. I just want to say a big thank you to her. The anaesthetists were so thorough and reassuring as well as polite and friendly . Both were so willing in answering and explaining my concerns or questions I had .The anaesthetist nurse assistant was polite and friendly. The surgeon was great , helpful and friendly . Sunshine hospital is so clean and has great modern facilities and technology. Thank you so much Sunshine hospital for your great service from ALL your staff .

Went to emergency department with possible fractured ankle. Staff was very rude and told me to go to primary care clinic. Was also referred to bending health imaging department for scans only to be told to go somewhere else and get it done after being referred to them. Extremely arrogant and rude receptionist.

Went there for a severe oil burn and had to wait more then 8 hours to get checked up. We were told we were second in line 3 people ended up going in before us. An hour and half went by to then get told we were first yet another 3 people went infront! it's outrageous how long you have to wait! And it's was also past 4 in the morning.

Waiting more than 1 hour for a doctors appointment should be illegal why can’t you just book people for a later time? And not waste peoples times for profit. Understand that it might be busy but that is because you overbook for a certain time.

If you ever need to go to hospital I suggest you don't go to this one, one of the worse hospitals in Perth. 1. My grandmother was dying in hospital so naturally all of her family were there to be with her for her last breaths, the staff were rude and wouldn't let us all be with her, these were the last moments we will never get back. Thanks for your compassion Fiona Stanley. 2. My dad had triple bypass surgery after waiting one or two weeks for one of the best open heart surgeons. Surgery all went well apparently. One week after, the hospital called my family to say he was being discharged, my mum and sister got there and the paper work wasn't ready and said they could post it out so they didn't have to wait any longer, which is all fine but... No doctor came to see my family to let them know what kind of care my dad would need or any other information necessary for when he's home. Two days later he died. What was the point for the government in spending so much money on surgeons when patients of major surgery get kicked out of the beds too soon and left to fend for themselves?! The lack of care and compassion for patients and their families is disgusting, I really hope this hospital gets better for the sake of the people of Perth.

The medical support is great. However, more cultural awareness trainings are needed for some of the staff. For the 1st time, today, I've heard a very inappropriate conversation which could negatively affect patients of certain background. I've reported the incident to the Dr in duty who I hope will take care of it for a better well-being of the hospital patients and staff

I gave birth via c section because my son my breech and the whole team were amazing. I felt so comfortable through the whole process. They talked us through everything they were doing as it was happening and our son arrived happy and healthy. We received the best care in the days after giving birth, I couldn't fault the team. Every appointment I had throughout my pregnancy was amazing. As a first time mammy, it was a lovely experience.

Establishment of the Bangabandhu Sheikh Mujib Medical University was an upgrade of the Institute of Postgraduate Medicine and Research (IPGMR). IPGMR was established in December 1965, as a Government-controlled postgraduate institute for medical research and studies. It was housed in the now defunct Hotel Shahbag, once the biggest hotel in Dhaka. The hotel got its name Shahbag from the name of the neighborhood. From 2010, many of the medical and public health colleges/institutes have become affiliated to BSMMU. For example BIRDEM, BIHS, DMC, SSMC, NICVD, NITOR and others. It was renamed as Bangabandhu Sheikh Mujib Medical University by the Act 1, 1998 of Jatiyo Sangshad after the first President of Bangladesh, Bangabandhu Sheikh Mujibur Rahman BSMMU has an academic library known as BSMMU Central Library, and a digital library. The university publishes a peer-reviewed medical journal, Bangabandhu Sheikh Mujib Medical University. It publishes 4 issue per year. The institution's top leadership, the vice-chancellor, has had ten individuals since it began in 1998: M. A. Quadery (30 Apr 1998 - 9 Jan 2001) Md. Tahir (10 Jan 2001 - 17 May 2001) Mahmud Hasan (18 May 2001 - 23 Nov 2001) M. A. Mishu (24 Nov 2001 - 21 Dec 2006) Md. Tahir (21 Dec 2006 - 4 Nov 2008) Md. Nazrul Islam (5 Nov 2008 - 24 Mar 2009) Pran Gopal Datta (25 Mar 2009 – 24 Mar 2012) Pran Gopal Datta (25 Mar 2012 – 24 Mar 2015) Kamrul Hasan Khan (24 March 2015 – 23 Mar 2018) Kanak Kanti Barua (24 March 2018 –23 March 2021) Md. Sharfuddin Ahmed (29 March 2021–present) List of affiliated colleges/institutes under BSMMU:[8] Armed Forces Medical Institute (AFMI), Dhaka Bangabandhu Sheikh Mujib Medical College, Faridpur Bangladesh Institute of Child Health (BICH), Dhaka Bangladesh Institute of Health Sciences Bangladesh Institute of Research & Rehabilitation in Diabetes, Endocrine & Metabolic Disorders (BIRDEM Academy), Dhaka Center for Medical Education (CME), Dhaka Dhaka Dental College, Dhaka Dhaka Medical College, Dhaka Enam Nursing College, Savar, Dhaka Bangabandhu Sheikh Mujib Medical College, Faridpur Ibrahim Cardiac Hospital & Research Institute Institute of Child & Mother Health (ICMH), Dhaka Institute of Child Health & Shishu Sasthya Foundation Hospital, Dhaka Institute of Community Ophthalmology, Chittagong Ispahani Islamia Eye Institute and Hospital, Dhaka Kumudini Welfare Trust, Mirzapur, Tangail Lions Eye Institute & Hospital, Dhaka Mymensingh Medical College, Mymensingh National Institute of Advanced Nursing Education and Research, Dhaka National Heart Foundation Hospital & Research Institute, Dhaka National Institute of Cardiovascular Diseases (NICVD), Dhaka National Institute of Cancer Research & Hospital, Dhaka National Institute of Diseases of the Chest and Hospital (NIDCH), Dhaka National Institute of Kidney Diseases & Urology (NIKDU), Dhaka National Institute of Mental Health (NIMH), Dhaka National Institute of Neurosciences & Hospital National Institute of Nuclear Medicine & Allied Science, Dhaka National Institute of Ophthalmology (NIO), Dhaka National Institute of Preventive and Social Medicine (NIPSOM), Dhaka National Institute of Traumatology and Orthopedic Rehabilitation (NITOR), Dhaka National Institute of ENT, Tejgaon, Dhaka Shaheed Suhrawardy Medical College, Dhaka Sheikh Hasina National Institute of Burn and Plastic Surgery Sir Salimullah Medical College, Dhaka.

Bangabandhu Sheikh Mujib Medical University (BSMMU) is the premier Postgraduate Medical Institution of the country. It bears the heritage to Institute of Postgraduate Medical Research (IPGMR) which was established in December 1965. In the year 1998 the Government converted IPGMR into a Medical University for expanding the facilities for higher medical education and research in the country. It has an enviable reputation for providing high quality postgraduate education in different specialties. The university has strong link with other professional bodies at home and abroad. The university is expanding rapidly and at present, the university has many departments equipped with modern technology for service, teaching and research. Besides education, the university plays the vital role of promoting research activities in various discipline of medicine. Since its inception, the university has also been delivering general and specialized clinical service as a tertiary level healthcare center. There service is very good

Bangabandhu Sheikh Mujib Medical University popularly known as PG Hospital, is the first medical university in Bangladesh. Before becoming a university, its name was Institute of Post Graduate Medicine and Research. It is located in Shahbagh, Dhaka. Right next to it there are two another institution these are 'Bangladesh National Meuseum' and 'Bangladesh Institute of Research and Rehabilitation in Diabetes, Endocrine and Metabolic Disorders (BARDEM)'. The Institute of Post Graduate Medicine and Research (IPGMR) was established in Dhaka in 1965 to provide postgraduate courses in medical education. Although responsible for post-graduate teaching and research, this institution did not have degree-granting powers. It was entrusted to Dhaka University. Dhaka University used to offer MBBS degree in many medical colleges including IPGMR program. On April 30, 1998, it was converted into a full-fledged medical university through a parliamentary ordinance. Although the MBBS course was introduced, the institution earlier offered only post-graduate education. The new university was named after Bangabandhu Sheikh Mujibur Rahman. This university has a hospital which is equipped to provide quality treatment. The university has a total of five multi-storied buildings; Block A, B, C, D and Cabin Block. Education, research and treatment run parallel in this medical university.

I want to praise the whole team, from the paramedics to the doctors at the emergency department /Nova nemocnica 7.12.2023 / the team of Mr. Mudr. M. Tomášikova....it's been a long time since I met such a humane, kind empathetic approach❤️And with a smile on her face, we immediately felt better. Thank you Ladislav Č.

We needed a wheelchair for a patient with a disability. You will be sent to the department where you are to be treated at the Utgen primary. In our case, the 15th floor. On the 15th, they told us that we should ask for a wheelchair at the central department. Then go back downstairs and convince the staff there to lend it to us. Ingeniously solved services for patients who waited outside in winter for 35 minutes leaning against a pillar because they couldn't move. It's a shame that I can't post a photo of this communist truck!!!

I came here with a broken foot but I was denied treatment because I don’t speak Slovak.

Extremely disrespectful nurse, talking loud where I am able to hear what she is saying, and I can hear the patient or family member telling her to calm down. Instead she was more concerned about being right as opposed to provide empathy, care and concentrating on the wellbeing of the patient. What I witnessed in the lobby on Sunday November 26th, made me embarrassed and uncomfortable and hope that my family is not seen by this nurse. She is a bully and knows she can get away with it. Slamming the door on a patient’s family, makes me sick to my stomach. Not listening to a patient in distress, is lacking skills as a nurse. I will report this with the department of health in France.

We had a really positive experience with this hospital. As Australians visiting who don’t speak French, I needed a bit of a guarantee to find a hospital where they could speak English. We’d been to another hospital and unfortunately the treatment didn’t help my husbands condition. He was seen quite promptly by a Dr and then a Specialist at the American Hospital and was provided with medication which thankfully started assisting. I think we were in and out within a couple of hours and the cost was surprisingly low that there’s not really any need to claim it back on insurance. I’m glad we found this hospital as we may have needed to cut our holiday short and fly home. Big thank you to all the staff there.

Thanks to the American hospital we obtained a speedy appointment for my mother. Top geriatric specialist, friendly staff. Some reviewers should go to some - not all - public hospitals .Lovely service, charming receptionists. Our specialist was flexible with appointment time despite us being delayed by transport. It is a bit costly but doctors do take time. Some very specific scans were covered by the French Social Security scheme though. I don’t know all departments but twice we had premium service and care. And finally, my mother was diagnosed accurately and treatment was put in place. With very elderly and incapacitated patients free wheelchairs are available. Porters and valet service staff are helpful. This makes a huge difference on arrival by medical taxi. No hospital is perfect and one is bound to encounter below par staff. And yes, France has a general shortage of medical staff, private or public… Eric Levéel

I was with my child in the hospital due to a procedure under general anesthesia. Starting with the receptionists: nice, helpful and professional. Admission to the ward went smoothly, nurses provided exemplary care. The ladies had a great approach to the child and their behavior significantly reduced the stress of the child and the parent before the procedure. The preparation for anesthesia itself was well organized - the parent could be with the child until the last possible moment before entering the operating room and immediately after the patient woke up. The food is very good - a variety of breakfasts and dinners (vegetables, cold meats, cheese, yogurt, etc.) and enough for both children and parents. Doctors are patient, helpful and cordial. I give it a well-deserved 5 - the child only shed tears before leaving - that it's over and it's time to part with the new friend from the room :)

The appointment was made for a specific time of 2:20 p.m., but on arrival it turns out that the doctor is not there yet and it is not known when he will be there. A queue of 10 people, some with an appointment for the same time. No information from the clinic about the situation before arrival. I asked for a refund, if someone doesn't have time to wait 3 hours for their turn, I don't recommend it.

Although I only had an MRI in this hospital, I had a really positive impression. Everyone is very nice :) the hospital makes an impression, everyone should look like that. And most importantly, the deadline very soon (and on the National Health Fund)