Venous thromboembolism (VTE) treatment in 748 Cardiac surgery and Vascular surgery clinics worldwide

Wiated for more than half an hour for the otolaryngology in the morning which they have only one person to handle. One of the worst services in the lab and xray where there are no reception or order. You could wait for hours without even being busy.

Negative experience at lab as well parking, it takes average time to blood draw more than hour!! and struggle to find parking, no response or action, although we highlighted serval times to management safe your time and avoided it.

Long delays even with appointments. Not quite sure on why they use appointments.

Efficient and helpful staff. Their app is also excellent in updating results for lab tests or radiology tests. Me and my family have had a good experience in this hospital.

the pregnancy doctors there are very bad unless one man doctor. specially the doctor sukainah is a not good doctor just want take quick action for making surgery by fast time. and for following up will give only few minutes to talk and some subjects of pregnancy are very lack,need go out to another hospitals. ,no responsibility. no care patient. experience there is very hard and complexed.

The one star here ⭐️ is for the new building and equipment. Time management at the ER is a mystery. The staff are nice but will X- ray you for anything even a fever !. This one experience makes me concerned about the stock price and the company performance!

Went to the ER one Wednesday afternoon, around 13:30. The receptionist saw I was in pain and explained I had taken the wrong password ( you have to press "Consulta Permanente"). She helped me with that and in less than 5 minutes I was called and directed for treatment. Waited about 40 minutes and was seen by Dr. Ramon Maldonado Acosta. Very kind, attentive and in no rush. At 15:00 I was already home, having been to the pharmacy as well. The hospital charged 73 euros. I think it was well worth it. I was in a lot of pain & discomfort. Staff & doctor were really nice.

Amazing service. After going to Loulé public and then Faro, neither surgeons were able to get the foreign body out of my toe and I was told to leave it despite agony and not being able to walk. I attended Hospital de Loulé in desperation for a competent Doctor to assist and I was privileged to have Dr Ruben as my surgeon. What a genius! 1.5 hours from initial GP appointment, xrays and surgery and the extraction was a success. Amazing, wonderful staff and beautifully clean, calm hospital. Thank you everyone for my incredible experience.

Staff are very polite, but to get through to the Hospital on the telephone is almost impossible. The recording is absolutely a waste of time, if you listen carefully it says ‘your call is important to us and we have recorded your number and we will call you back’ They never call back so you try again and wait for them to answer, which can be over 30 minutes .

Poor service

Normal care without differentiation, for example from a public hospital, in the dermatology service it was not possible to detect the origin of my father's skin problem, only after going to a dermatology consultation at CUF in Porto

I was received with professionalism and friendliness, I also spoke a little with a doctor and a nurse, they were very attentive

Terrible service. They have closed the permanent customer service, admission for appointments from 4pm onwards has to be done at the counter on floor 0 because the counters on the other floors are already closed, which greatly increases the waiting time. Even though I've been coming to this hospital since it opened and I live a 5-minute walk away, I prefer to look for another hospital.

Very unfriendly reception at piso 0. Sending back and forth. Technician late so far 0.5h (still not here) for a scheduled exam... so far great experience with HLuz but first at Amadora. Not anymore

Dr. Joana Rocha Pauletta was extremely rude, condescending and impatient. I waited 30 minutes although I had an appointment, and she seemed to be agitated from the moment I sat down. I made an appointment with her specifically because her profile said she speaks English. So I waited two months to see her. But when I got in the appointment she continued to not only chastise me for not speaking fluent Portuguese but she was very condescending and rude about it. She continued to communicate with me in Portuguese and then would get frustrated when I didn’t understand. Again, her profile lists English as one of her languages , yet she refused to communicate in English. I had several concerns that I needed addressed regarding perimenopause and her response to each concern was that I needed to see a general doctor. Additionally their website has an entire page about communication with international patients which makes her behavior and disposition all the more perplexing. Medical Tourism is when people travel for medical procedures, in which case, tourists are not expected to speak the language of the country they travel to. This was a Horrible horrible experience. If she does not want to deal with native English speakers she needs to remove it from her profile.

I feel robbed. I spoke on Instagram with Dr Paulo Morais (dermatology) about removing a mole in which I sent a photo of it. What did Dr. He told me what it was and that he removed it easily in 15 minutes in a consultation. However, on arrival at the Hospital Clínica da Luz in Amarante, they charged €75 before the consultation. I entered the office Dr Paulo Morais saw the sign again and said he would have to pay €270 to remove it. In other words, I had not mentioned this before, not having gone there prepared, I did not carry out the procedure and I still ran out of €75 in 5 minutes to leave to find out the same and I lost a morning of work. 😔😪 The situation is regrettable, Dr. Paulo Morais deceived me well.

Review of previous review for the reasons I will describe, although I chose to maintain some aspects. Private clinic where many quality professionals work, however the entire management of this hospital seems to be based solely on traditional, and very clear, objectives: profit! An institution of this nature must, in my humble opinion, regulate its procedures by ethics, above all. But that does not always happen. I do not accept scheduling a surgery with a stipulated price, in prior consultation, and being presented with a bill that ends up being more than double that amount. I paid, it's true, because I didn't take anything that could prove what I'm saying here, even though I had a document at home whose code differs from the one presented to me on the invoice. But the worst part was how quickly the mini-surgery took place. I ended up not extracting all the "signs" (or warts, which is what they are) planned for extraction, thus maintaining a greater risk of spread. Furthermore, he planned to carry out the action through cryotherapy, and not through scraping, which involved a lot of blood loss, marks everywhere, the impossibility of leaving and other constraints. This was not told to me in the preliminary consultation. The way in which we are "deceived", because, in my opinion, that is what it is all about, always begins with an initial consultation, which is long and during which sympathy hides the intention of the true final charge, which, in my opinion, does not take place of the doctor's will, but of the objectives to which workers are currently subject. Here I leave my honest opinion, with the intention that anyone who has a few seconds to read it does not fall into the same "trap". Requiring clear documents, budgets, for example, that stipulate final prices, is fundamental and ends up corresponding to a right enjoyed by users. That cannot be neglected! PS: Oh, and the date set for surgery cannot correspond to an appointment, let's face it! We should be careful, because if we refuse to accept paying for a consultation on that day, the final price will probably reflect this disagreement, due to some other excuse...

Incredible......I waited 70 minutes to be seen by Mr. Doctor José Miguel Freitas! I ended up giving up on the appointment as I was still waiting for them to call me! My Time is as precious as yours..... I will not use your services again!!!!!

What a wonderful hospital. We had a pre-operation visit today, and from the reception to having our nurse consult, blood tests and X-Rays done, each and everyone we saw, were so kind, and explained everything in detail as to what was going to happen step by step to make us feel as comfortable and relaxed as possible. I highly recommend this hospital. Thank you 👍

Referred by Luzdoc to Urgencias on Tuesday 31 October. Everyone we encountered was extremely helpful. Special thanks to Dr Issy and Dr Pedro who reassured me with their professional competence. Nursing staff were very caring. Waiting in such medical circumstances is expected and inevitable. All staff spoke English without any hesitation, for which I am grateful as unfortunately my Portuguese is not to that level. I thank everyone for their assistance and treatment.

Very nice people and very professional doctors at this hospital so the 2 stars are for them. I had a cut in my lip and needed stitches. The very friendly Dutch speaking doctor put in 4 stitches. Good job. But than came the bill. The treatment took 15 minutes, sedation and stitching. The bill: 1100 euro. A totally excessive amount of money for the work done. 2 Years ago I was here also for 6 stitches in my face and than I had to pay around 350 euro. There is something seriously wrong in our society if you wanna make that much money over the backs of people that need treatment. HPA, you should be ashamed. To the CEO of this place, try to look in the mirror and say out loud, 4 stitches 1100 euro, and than keep a straight face.

Shout out to Ward One. Spent two days there after surgery. From admitting to discharge everyone was knowledgeable, capable and kind. I found the rooms were amazing, far exceeded my expectations. Special acknowledgement to my nurses who went above and beyond.

Its an amazing 👏 hospital. I had day surgery and all the staff treated me with great care and respect. I was always updated on what was happening and how long each process would be. Food was yummy too 😋. Tip: they usually give out WIFI password at admission but if forgotten, just ask and they'll share.

Not the first time I've been in here but as previously even though it was for an operation all the staff right through from reception to orderlies, nurses, doctors and anaesthetists all made the experience stress free and even, although it might be a strange thing to say, enjoyable. You all do an amazing job. Also a big shout out to the cleaners and sorry if I've forgotten anyone. Thanks so much. Cheers, Peter.

Very bad experience should be closed its not hospital

Dr Ibrahim El Ganzoury is the best diagnostician, incredibly smart and credible, reinstates trust in doctors..Loads of gratitude and best wishes for continued success & wellness

Good medical service. The clinics are running almost throughout the day. Although the service is expensive here, but almost everything there is covered by insurance, and then you will get the service for a very reasonable price.

My 6 years old daughter was hospitalized there and reveived excellent treatment.

As someone who unfortunately had to use the services of your clinic, I am appalled by the treatment. There is no price list, prices are given to users arbitrarily. The services of the nurse were charged, and not even a flasher was attached. Transportation services and if I didn't ask, they wanted to charge me. A very bad experience of a clinic that should definitely be avoided. The doctors and nurses are good people, but the management is thieving and over-bargaining. They haggle as if we were at the market.

NO ORGANIZATION AT ALL!!! Especially in the clinics area, very bad attitude, very rude!!!! ... I have never seen a dentist like Amr Taha Ahmed who has a bad attitude and one of the worst personal experiences with dealing with this doctor. It's my last time to visit and I won't recommend it to anyone..

Following on from my left elbow replacement I had all of my post operation physio carried out by Hannah at the Sloane Hospital in Beckenham. Hannah was very attentive, understanding of my limitations, listened carefully, managed and monitored my progress and was very warm and friendly. I would highly recommend Hannah to anyone else who is considering using a physio. Wendy Dobson

Everything about my day surgery was absolutely perfect from the moment I arrived until the moment I went home. In addition to being very skilled and professional, every member of the Sloane Hospital team were kind and caring. I never thought I would feel 100% relaxed on the day of an operation. I would highly recommend day surgery at Sloane Hospital to anyone who needs it.

Alison, Becky and Anne were amazing and made me feel comfortable. My anaesthetist and his assistants made me feel extremely calm going in to my surgery too. Andrew J Prior did a great job it couldn’t have gone better. Very grateful!

I will most certainly consider signing up to private health care following this experience. I was made to feel welcome from the moment I entered, and I was provided with top care at all levels, from receptionist, to health care assistants, to nurses, to the doctors. A real credit to health care. Even when I was struggling post-op, I was never felt to be a burden.

Wow! What Can I say.. Excellent. From The Moment I Arrived At Reception Till I Came Home The Staff Were The Best. As I Am A Very Anxious Person I was Very Worried Going To Have My Cataract Done But Everyone Was So Lovely It Put Me At Ease. I Cant Thank Them Enough. Mr Gupta Is A Great Surgeon And Was So Nice Throughout The Procedure. Lovely Hospital / Lovely Staff. So Again Thank You!

They were excellent, couldn’t be happier with the service I received. It was my first time and a private hospital and I would happily pay again for treatment. They even called me the following day just to make sure I was ok

When I came out of hospital I felt a lot happier and more confident than when I went in, knowing that I could only improve. The staff were excellent at all times and guided me through every phase of my stay. For and on behalf of Elizabeth Clegg, In-patient November 2023

All of the staff were very courteous, attentive, well presented, and exceptionally friendly. At all times I was made fully aware of what was going on in preparation for my operation. The whole experience was 5 star. I was very pleased to receive a follow up call following my discharge from the hospital.

From the moment I arrived to the discharge staff were caring, warm, attentive and supportive. Very professional and I felt like they wanted me to have the best experience they could provide. From Professor London right through to the gentleman who provided my food, everyone did an awesome job.

Excellent hospital. Excellent urologist Mario Gonzales rooms to perform glass-glass and others🤗

I’m providing a unbiased and true experience of my most recent hospital visit at UNIBE in Costa Rica. I travel frequently to Costa Rica and had the most pleasant and professional experience on two previous occasions while be admitted to the hospital for long term stays from the doctors to the staff members this is why I chose to return. Unfortunately my most recent experience was negative to say the least from my initial checkin to being discharged as I was appalled with the treatment and level of service provided. The intake personal have absolutely no business being placed into these positions as they lack the customer service skills interacting with the public as it appeared they are unhappy providing even the most basic questions to the patient. Upon being released from my procedure the doctor or not even a staff members took a minute of there time to discuss my diagnosis or even medications if required in person. I was just given a piece of paper which I had so many questions as I was unfamiliar with the medications required and diagnosis provided. I have been acclimated in other hospitals throughout the world upon completing a procedure the doctor or staff member would meet you in person afterwards and discuss there findings also any medications if required even if it’s a minute or two unfortunately this didn’t happen. That particular weekend I had been enduring many unpleasant symptoms as I drove two hours to visit the hospital thinking I would have a positive interaction unfortunately this didn’t become to fruition as I was deeply disappointed. I then asked the admitting personal upon being discharged if I can discuss my results with the doctor or any staff member they said I would need to set an appointment with the doctor and pay additional fees for another date. I was beyond disappointed and infuriated as I would need to return another day to drive another 4 hours in total. Once again the behavior displayed by the admitting personal was unacceptable and discourteous. This will be my last time visiting this establishment as the level of service provided was unacceptable especially of a paying patient. I recommend future travelers or foreigners utilize other hospitals in the area which hopefully would have more of a bedside manner when someone is ill and can conduct themselves in a professional manner.

It is the first time in my life that I pay for parking in a hospital where I am already paying for the service of the place.

Bad management. I spent time from 12:00 pm to 18:30 pm for a simple health check-up which took longer than some public hospitals. I waited for hour just to pay the bill because the staff forgot and skip my queue. The rest of the service was okay.

Very professional, very active staff. Hospital services are at satisfactorily accepted. Nurse at the surgery clinic are very keen to provide professional services. We do appreciate.

Overall, the doctors, nurses, and staffs here treats me really nice. The place looks new and clean. I'm staying the premium ward, the doctor came to make sure hows the symptoms going everyday, he's super friendly🥹. The food are clean and fresh(I usually have shrimp for choice of proteins).

Rude staff and uncommentable reception.... I had to do rehabilitation but then I was in a small room with two other people, one of whom was very ill and should have been sheltered elsewhere, but instead it was always a huge mess, when I called the nurses at least half an hour passed. now and no worries about turning off the TV at a certain point. I ran away after one day, a nightmare!!! Terrible food and rehabilitation done in the room together with two older people but I didn't see the shadow of a cardiologist, where there was always the person who was very ill..... It goes on only due to conventions... Put the rehabilitation in Papardo!

Visit carried out a year ago for an operation on the hand and still without an answer.. but 90 euros for the visit immediately taken.. very little professionalism from the nurses to the doctors not to mention the switchboard service.. poor!!!

I was admitted to the Rehabilitation Center followed competently by Doctor Ferlazzo. I thank the head nurse Mrs. Rita, all the nurses, physiotherapists and collaborators, for their continuous assistance and availability. The only flaw, contacting the COT is a challenge

Avoid this hospital. So many negative aspects at so many levels. One top administrators is rude and disrespectful to the patients, disregarding the elderly's mental health and feelings. Prices are astronomical that DO NOT reflect any of the services of the hospital. Room sizes are small, all windows with no curtains in Kuwait's constant sunny days! The surgeons are supposed to be highly rated, yet were surprisingly dishonest with their patients treatment plans. The hospital just keeps asking for extra charges over and over. Thats their priority. Keep away as you, the patient, are not part of their primary care at all. Do not put your health at risk here. You are better off going to any other respectful private hospital in Kuwait where the patient's care, comfort, and well being is their primary concern and not their pockets.

AVOID THIS HOSPITAL Although they have good doctors, the building itself can not be called a hospital. Avoid this hospital unless you are able to sleep in bright daylight because apparently their designers have not heard about curtains. The management have no expertise in dealing with elder patients. They are very rude and impolite. The worse experience in our life.

Wara hospital is one of the best hospitals in Kuwait. Here you will get the best care by doctors with very good quality, experience and practice.❤️🤝❤️🤝👍👍👍

My temperature hit 40c in the emergency room and they told me to wait for my turn... worst experience. Doctors prescribed unecessary medications to get some $

Very poor customer service, I called asking about lab tests, before I could finish I was put on hold and transferred where nobody answered. I have then called 6 times but no one answered. You should better.

Horrible experience. They dont treat Emergency patients as emergency at all. No matter how bad your health is, you will have to wait for the "ticket" system and the fact that there is only 1 nursing station for emergency patients, before you go to the actual doctor does not help at all. We faced 2 doctors after about 1 hour of waiting in the emergency. The doctor was vague and rude, did not help at all and even after doctor checkup, even getting a saline drip you have to keep reminding the nurses about it. Not to mention every step you have to go back to the reception to pay some amount. Can they not just total the amount and let us pay at the end? So very inconvenient. Definitely never going back. Also to mention the Pakistani doctor Majed, or Wajed, was horrible. Did not give any opinion to the patient and kept going "yes i see" the whole time. Horrible doctor. should be ashamed

Would certainly NOT recommend this hospital. Went in with pneumonia and came out with 2 different ones.

Had zero issues getting help as a Canadian tourist. Was in and out in 10 minutes! Everyone was very helpful and spoke perfect english!

After a waiting time of 4 hours after I was sent to this hospital by a doctor as an emergency, I was treated so unfriendly by the nurses, that after being in tears for another half hour, I finally quit. I was supposed to get surgery on my eyelid, never met the doctor who was supposed to do the surgery. I will never ever go to this hospital again.

I am very very happy and I am satisfy everything you has done for me. Thank you so much.

They are very nice… very accommodating. Treat all patients well

Very nice welcome , staff very competent and a great surgeon for my hand : the doctor Magali Brun .