Total knee replacement (Unilateral) procedure, Brain arteriovenous malformation (AVM) disease treatment in 390 clinics worldwide

A well-organized hospital, with friendly nursing and service staff. The medical care was great and everything was explained well to me and my questions were answered. The food was very good and either kept well chilled or well hot. I can happily recommend this hospital.

Worst experience ever. Had glass in my foot the doctor spent 5 hours dealing with me ,she cut my foot so badly and she could not finish the job. In parallel people kept being distracted the whole time and this work requires a bit of silence and concentration. The hospital is cold, there is wifi but does not work and my friend waited 5 hours with me and due to the fact it is unbearable temperature she got t a cold too. Also the doctor sent me with a note saying I decided to leave and she did not finish the job, no one was skilled to help her. I was not going to stay so she could continue to cut my foot with a scalpel and not find the glass. You can see the bad job.

6 hours waiting for nothing . All are slow work and mot friendly!!! Never anymore in this hospital never !!!! 👎🏼👎🏼👎🏼👎🏼

Today I went to ORL department at ST Michaels because of the pain in my left ear. While sailing on Danube we were just passing by and I had to run and jump in without appointment. Not only did the MUDr. Matúš Čentéš find the time for me, help me with spot on diagnose and best treatment, but he also went his way to show me where the pharmacy is, he took a few minutes out of his busy schedule to explain prescribed medicine. He is the true role model for his proffesion. Doc I hope you read this, I wish you all the best, may God bless you and keep you. Thanks again. Elmir

I needed immediate medical attention and they sent me away to another hospital 10km away because I’m am neither a policeman nor a firefighter

Hospitality perfect, the servis too. In different hospital they wanted to operate my hernia discs, i relocated here and in 3 days they fixed me up prkperly wothout operation. Thumbs up! Also food is much better then other hospitals and doctors are very friendly and will always properly explain whats going on and discuss various options for you. I will reccomend this hospital anytime!

I wanted to thank surgeon Kārlis Vērdiņš. After having two kids I had diastasis recti and he made my tummy look ever better than it looked before the kids. I couldn’t be more satisfied with the result! I’m extremely happy that I have chosen him to do my surgery. All the best, Daniela from Vancouver, Canada

I wanted to sincerely thank surgeon Kārlis Vērdiņš for his breast augmentation, I am very satisfied with the final result and volume. After two children, my breasts had lose shape and volume and im happy that i chose surgeon Kārlis Vērdiņš, because communication was very free, relaxed from half a word understood exactly what I wanted , and his confidence in the final result convinced me even more . Finally, I feel like a full woman thanks to Kārlis Vērdiņš. I I wish you all the best with greetings Liva from Iceland

Can't say was impressed by attitude of Kondratishko service. We not living in Latvia any more and have adopted to western culture and would like to have better service and customer skill service from person who charges such a big money for 5 min consultation. Very dissatisfied. Would not let my other half to have operation done by person like that. Hope clinic's bosses are reading this and some measures will be taken to put her on the right way how to provide her service.

I recently had a consultation at Dr Rose. I was told several times before going in for the examination that the price is 210 EUR. I even confirmed at the reception again before going in. After the consultation I was told it is now 360 EUR as the doctor did an ultrasound. I did not ask for this extra test nor was I told during the consultation that this test will add an extra cost to the agreed 210 EUR. After querying this I was told that I should’ve asked what my consultation includes as it’s my first time at the hospital!! I find this very bizarre as I book for what I need and confirm the cost before and they just take it upon themselves to add extra tests without asking the patient first and then request payment as the test is done now.

The ENT missed everything possible to miss .. probably bc he barely looked into my nose and mouth due to being scared of covid which is utterly reliable but he accepted patients yet I had my covid test so I refused to pay a penny more than 210€ which I assumed will take longer than what I had... missed my sinusitis in 2022, constantly felt ill and since the ' prestigious dr rose said nothing is wrong with my nose or throat ' I went to everywhere else..ended up having GERD from post nasal drip for months ....literally the ghettoest place for hight price..the view is beautiful but that's it...

I had an eye issue (retina) and Rose was the only place in Bp. willing to give me an eye specialist appointment. Excellent eye exam, assured me that I can safely travel back to the US for further treatment..

Most caring nurse John and Dr Mona; took the time to explain and go through everything each step of the way. My son was looked after and felt at ease despite his fear of needles. He’s feeling much better. The whole ER experience was smooth and efficient.

Mediclinic (all hospitals) offer exceptional healthcare services. We opted for ParkView and I have to say that Doctors and nurses are truly amazing, demonstrating professionalism in every interaction. The rest of the staff also maintain a high standard of professionalism, ensuring that patients feel good throughout the process of being admitted. What stands out is the patient centered approach. The staff is patient and attentive, making sure that what you need they deliver with kindness and efficiency. This level of care extends to the discharge process as well, where they thoroughly inform patients about necessary paperwork and follow-up steps. The hospital itself is impressive. It's well organized and meticulously maintained, creating a comforting and reassuring environment for patients and visitors alike. In my experience, Mediclinic, as a private healthcare provider, it’s very good and I will continue using their services. Recommended ✅

I recently had a surgery there. The staff really made it as easy as possible. I had a delay with my insurance and the surgical coordinator Claire was incredibly compassionate and tried her best to sort it out so that I was able to have the operation as scheduled. The surgery went really smoothly, thanks to Dr. Zakir and the rest of the surgical team. The nurses (Rose, Reshma, April and many others!) who took care of me were really helpful and made my stay as comfortable as it possible can be. Overall it's been a highly positive experience. Thank you for the exceptional care and support!

Always a good service with Mediclinic Welcare. Especially my experience with my Dermatologist Doctor Betsy Narayan.She was very informative, she takes good care of her patients and answers all questions.More importantly she was able to address my skin problem and now i feel amazing. Also Nurses here are very nice and assist you with everything.

Exceptional experience with Dr. Amera! Her extensive knowledge, compassionate care, and tailored nutrition plans have transformed my well-being. Grateful for the positive changes in my health and her ongoing support. Highly recommend for anyone seeking expert guidance on nutrition and a healthier lifestyle!

We were privileged to attend an antenatal workshop arranged by the hospital for to be parents. It was a day long workshop and carefully addressed all the concerns and worries a new parent may have. It was an interactive and a very insightful workshop. Many thanks to the team working at Mediclinic Welcare for their compassion towards new parents. Would totally recommend this hospital for a joyful pregnancy experience.

Wiated for more than half an hour for the otolaryngology in the morning which they have only one person to handle. One of the worst services in the lab and xray where there are no reception or order. You could wait for hours without even being busy.

Negative experience at lab as well parking, it takes average time to blood draw more than hour!! and struggle to find parking, no response or action, although we highlighted serval times to management safe your time and avoided it.

Long delays even with appointments. Not quite sure on why they use appointments.

Poor service

Normal care without differentiation, for example from a public hospital, in the dermatology service it was not possible to detect the origin of my father's skin problem, only after going to a dermatology consultation at CUF in Porto

I was received with professionalism and friendliness, I also spoke a little with a doctor and a nurse, they were very attentive

Terrible service. They have closed the permanent customer service, admission for appointments from 4pm onwards has to be done at the counter on floor 0 because the counters on the other floors are already closed, which greatly increases the waiting time. Even though I've been coming to this hospital since it opened and I live a 5-minute walk away, I prefer to look for another hospital.

Very unfriendly reception at piso 0. Sending back and forth. Technician late so far 0.5h (still not here) for a scheduled exam... so far great experience with HLuz but first at Amadora. Not anymore

Dr. Joana Rocha Pauletta was extremely rude, condescending and impatient. I waited 30 minutes although I had an appointment, and she seemed to be agitated from the moment I sat down. I made an appointment with her specifically because her profile said she speaks English. So I waited two months to see her. But when I got in the appointment she continued to not only chastise me for not speaking fluent Portuguese but she was very condescending and rude about it. She continued to communicate with me in Portuguese and then would get frustrated when I didn’t understand. Again, her profile lists English as one of her languages , yet she refused to communicate in English. I had several concerns that I needed addressed regarding perimenopause and her response to each concern was that I needed to see a general doctor. Additionally their website has an entire page about communication with international patients which makes her behavior and disposition all the more perplexing. Medical Tourism is when people travel for medical procedures, in which case, tourists are not expected to speak the language of the country they travel to. This was a Horrible horrible experience. If she does not want to deal with native English speakers she needs to remove it from her profile.

I feel robbed. I spoke on Instagram with Dr Paulo Morais (dermatology) about removing a mole in which I sent a photo of it. What did Dr. He told me what it was and that he removed it easily in 15 minutes in a consultation. However, on arrival at the Hospital Clínica da Luz in Amarante, they charged €75 before the consultation. I entered the office Dr Paulo Morais saw the sign again and said he would have to pay €270 to remove it. In other words, I had not mentioned this before, not having gone there prepared, I did not carry out the procedure and I still ran out of €75 in 5 minutes to leave to find out the same and I lost a morning of work. 😔😪 The situation is regrettable, Dr. Paulo Morais deceived me well.

Review of previous review for the reasons I will describe, although I chose to maintain some aspects. Private clinic where many quality professionals work, however the entire management of this hospital seems to be based solely on traditional, and very clear, objectives: profit! An institution of this nature must, in my humble opinion, regulate its procedures by ethics, above all. But that does not always happen. I do not accept scheduling a surgery with a stipulated price, in prior consultation, and being presented with a bill that ends up being more than double that amount. I paid, it's true, because I didn't take anything that could prove what I'm saying here, even though I had a document at home whose code differs from the one presented to me on the invoice. But the worst part was how quickly the mini-surgery took place. I ended up not extracting all the "signs" (or warts, which is what they are) planned for extraction, thus maintaining a greater risk of spread. Furthermore, he planned to carry out the action through cryotherapy, and not through scraping, which involved a lot of blood loss, marks everywhere, the impossibility of leaving and other constraints. This was not told to me in the preliminary consultation. The way in which we are "deceived", because, in my opinion, that is what it is all about, always begins with an initial consultation, which is long and during which sympathy hides the intention of the true final charge, which, in my opinion, does not take place of the doctor's will, but of the objectives to which workers are currently subject. Here I leave my honest opinion, with the intention that anyone who has a few seconds to read it does not fall into the same "trap". Requiring clear documents, budgets, for example, that stipulate final prices, is fundamental and ends up corresponding to a right enjoyed by users. That cannot be neglected! PS: Oh, and the date set for surgery cannot correspond to an appointment, let's face it! We should be careful, because if we refuse to accept paying for a consultation on that day, the final price will probably reflect this disagreement, due to some other excuse...

Incredible......I waited 70 minutes to be seen by Mr. Doctor José Miguel Freitas! I ended up giving up on the appointment as I was still waiting for them to call me! My Time is as precious as yours..... I will not use your services again!!!!!

Shout out to Ward One. Spent two days there after surgery. From admitting to discharge everyone was knowledgeable, capable and kind. I found the rooms were amazing, far exceeded my expectations. Special acknowledgement to my nurses who went above and beyond.

Its an amazing 👏 hospital. I had day surgery and all the staff treated me with great care and respect. I was always updated on what was happening and how long each process would be. Food was yummy too 😋. Tip: they usually give out WIFI password at admission but if forgotten, just ask and they'll share.

Not the first time I've been in here but as previously even though it was for an operation all the staff right through from reception to orderlies, nurses, doctors and anaesthetists all made the experience stress free and even, although it might be a strange thing to say, enjoyable. You all do an amazing job. Also a big shout out to the cleaners and sorry if I've forgotten anyone. Thanks so much. Cheers, Peter.

Recovering from a total knee replacement and could not have been in safer hands than at Beardwood. All the nurses who looked after me were a credit and nothing was too much trouble for them. I was very well looked after and I am sure will recover more quickly as a result.

Everyone from the receptionist through to the surgeon made my stay a brilliant experience. The nursing staff (different on all 3 days) were nothing short of being Angels. The catering staff 1st class. Please note your full English breakfast was excellent. The night shift team were brilliant, nothing was to much trouble. Overall a 1st class performance in my opinion, thank you so much.

Great hospital where I was well taken care of during my ankle surgery. The only slight criticism is please wait after knocking before entering the room, a couple of times the person came in straight after knocking when I hadn't given my consent, one time I was not dressed. Other than that I had a lovely stay and everyone was really friendly and nice.

When I came out of hospital I felt a lot happier and more confident than when I went in, knowing that I could only improve. The staff were excellent at all times and guided me through every phase of my stay. For and on behalf of Elizabeth Clegg, In-patient November 2023

All of the staff were very courteous, attentive, well presented, and exceptionally friendly. At all times I was made fully aware of what was going on in preparation for my operation. The whole experience was 5 star. I was very pleased to receive a follow up call following my discharge from the hospital.

From the moment I arrived to the discharge staff were caring, warm, attentive and supportive. Very professional and I felt like they wanted me to have the best experience they could provide. From Professor London right through to the gentleman who provided my food, everyone did an awesome job.

Rude staff and uncommentable reception.... I had to do rehabilitation but then I was in a small room with two other people, one of whom was very ill and should have been sheltered elsewhere, but instead it was always a huge mess, when I called the nurses at least half an hour passed. now and no worries about turning off the TV at a certain point. I ran away after one day, a nightmare!!! Terrible food and rehabilitation done in the room together with two older people but I didn't see the shadow of a cardiologist, where there was always the person who was very ill..... It goes on only due to conventions... Put the rehabilitation in Papardo!

Visit carried out a year ago for an operation on the hand and still without an answer.. but 90 euros for the visit immediately taken.. very little professionalism from the nurses to the doctors not to mention the switchboard service.. poor!!!

I was admitted to the Rehabilitation Center followed competently by Doctor Ferlazzo. I thank the head nurse Mrs. Rita, all the nurses, physiotherapists and collaborators, for their continuous assistance and availability. The only flaw, contacting the COT is a challenge

Avoid this hospital. So many negative aspects at so many levels. One top administrators is rude and disrespectful to the patients, disregarding the elderly's mental health and feelings. Prices are astronomical that DO NOT reflect any of the services of the hospital. Room sizes are small, all windows with no curtains in Kuwait's constant sunny days! The surgeons are supposed to be highly rated, yet were surprisingly dishonest with their patients treatment plans. The hospital just keeps asking for extra charges over and over. Thats their priority. Keep away as you, the patient, are not part of their primary care at all. Do not put your health at risk here. You are better off going to any other respectful private hospital in Kuwait where the patient's care, comfort, and well being is their primary concern and not their pockets.

AVOID THIS HOSPITAL Although they have good doctors, the building itself can not be called a hospital. Avoid this hospital unless you are able to sleep in bright daylight because apparently their designers have not heard about curtains. The management have no expertise in dealing with elder patients. They are very rude and impolite. The worse experience in our life.

Wara hospital is one of the best hospitals in Kuwait. Here you will get the best care by doctors with very good quality, experience and practice.❤️🤝❤️🤝👍👍👍

My temperature hit 40c in the emergency room and they told me to wait for my turn... worst experience. Doctors prescribed unecessary medications to get some $

Very poor customer service, I called asking about lab tests, before I could finish I was put on hold and transferred where nobody answered. I have then called 6 times but no one answered. You should better.

Horrible experience. They dont treat Emergency patients as emergency at all. No matter how bad your health is, you will have to wait for the "ticket" system and the fact that there is only 1 nursing station for emergency patients, before you go to the actual doctor does not help at all. We faced 2 doctors after about 1 hour of waiting in the emergency. The doctor was vague and rude, did not help at all and even after doctor checkup, even getting a saline drip you have to keep reminding the nurses about it. Not to mention every step you have to go back to the reception to pay some amount. Can they not just total the amount and let us pay at the end? So very inconvenient. Definitely never going back. Also to mention the Pakistani doctor Majed, or Wajed, was horrible. Did not give any opinion to the patient and kept going "yes i see" the whole time. Horrible doctor. should be ashamed

This is my experience and includes my feelings. I can't understand many of the reviews here. The employees were more than friendly and helpful. The nurses were all equal, friendly and accommodating. Personally, I didn't have the feeling that there was a lack of skills here. Regarding the food, I have to say that it was more than varied and delicious. In my opinion, the portions are also completely sufficient and if someone is there just for food, there is also a canteen that offers delicious food, no one really has to go hungry here . I would like to thank this clinic very much for doing a good job at short notice and, above all, more than competently in an emergency despite the high volume. Maybe you should stop seeing a hospital as a vacation or a hotel and be grateful that you are helped here. I have absolutely nothing negative to say. The hospital was clean, friendly and competent.

The family doctor sends you to the hospital (emergency ambulance) and you sit there for an hour in the waiting area, only to be told that they don't have a surgeon and they can't do anything. So this hospital is getting more and more ridiculous. 0 stars if it were possible.

The fact that something like this persists in Germany is another sign of our ailing health policy. I was here on a course. I got increasing pain in the left upper abdomen. I tried camomile, heat and pills. When it got worse on the third day, I went to said emergency room. From here a disaster. I was made to wait, then an assistant came, questioned me, took the typical vital parameters, put in an access and took blood and said goodbye. She worked with long artificial fingernails, which I consider extremely questionable and unprofessional in this area. After another hour, a doctor came, asked how things were going, sent me for an X-ray and said goodbye. Two hours later and a few questions, I found out that this doctor is closing time and a new one is coming. This one came too, BUT. He clearly came from Africa and spoke very bad German. He then wanted to do an ultrasound, I'LL GO ABOUT HERE, he prepared everything and then... he couldn't operate the device. He then broke off, saying there was nothing. I asked what the X-ray revealed. He didn't know about an x-ray, but wanted to ask. He came back after a whole hour and didn't answer me, wanted to send me to a room. I asked about the X-ray, he said bluntly, he doesn't know anything about it, but if anything happened, he'd find out. He didn't go into the blood. I released myself, walked to my apartment in pain, packed my bag and drove home. A look at the blood count made me suspicious, my inflammation levels were extremely high (I used to work in the emergency services) At Großburgwedel I drove down because I almost had an accident, couldn't breathe and could hardly sit up straight. I crawled into the emergency room and was on the verge of collapse from the pain. They took me straight away. listened to my story Doubted, looked at the papers and were amazed. If new blood was drawn, asked for the diagnosis "meteorism", I denied this. Ridiculous. I was given tilidin for the pain. I was fine in no time. Blood work came and the inflammation levels were not higher. An ULTRASOUND was done. Water in the pleural space.... That's simple medicine. Neither the blood was detected, the x-rays gone, and no ultrasound... A shame and actually I should sue the clinic!!!

Did my regular eye checkup here. Waited for long time. The doctor said all fine but I wasn’t sure as I felt some Difficulties in reading. So went to Al Ahalia hospital for another checkup. The checkups done at Mediclinic are lesser and they didn’t go in depth for complete understanding of issues. Will avoid in future. Not worth the money paid and time Spent..

The care I received at this hospital was excellent. The doctors, nurses, and other staff were all very professional and knowledgeable. They were also very kind and compassionate, and they made me feel comfortable and well-cared for during my stay.

The worst inpatient experience! The rooms are not that clean, the nursing staff is so unorganized. They did not keep a proper log of the medications that were given to my son. I had to tell them which medicines which given and which were still to be taken. The nurse station is so loud! The nurses and doctors are extremely loud in the middle of the night and have no consideration for the patients. The quality of the food/meals is horrible too. The doctors here are good but everything else needs major improvements!

This is the most efficient Hospital I have ever been in. I have travelled extensively in my life, and have been in Hospitals in many other countries. It's also the largest Hospital by far. The staff are friendly, the Doctors are superb. Highly recommended.

I was there because I had problems with my knee the nurses were really nice but one of the nurses really said to me if I just want pills against the pain and then just go home I said I really wanted to see a doctor and waited 4 hours then I got called and waited another hour I got an X-Ray and they just put on an bandage and let me go later I visited another hospital and they gave me a cast then it healed but again the Staff was really nice to me

I’d give 0 stars if I could. Unfriendly nurses. Incompetent doctors. I took my 80 y/o father to the ER, with high blood pressure and a heart failure. A very rude doctor told us repeatedly, that there was nothing he could do. And he actually didn’t do anything!!! He just kept on telling us, to go to his primary doctor.

Totally thrilled and equally disappointed at the same time. From the surgical team, preparation, operation and recovery room as well as the care on ward 3 B, everything was great 👍. I wouldn't be here today after 9 days without these helpful people. Thanks especially to Dr. Hessler who operated on my lumbar spine. I was very disappointed 1. that there was no physiotherapy in the house that would have mobilized me a little better. And 2. and I personally find this the worst: I had to fill out and sign a lot of forms so that everything was done for the AHB when it came to discharge management. Unfortunately everyone was sick and no one cared. Anyone can get sick, but then the work that has been left behind has to be caught up on. The patient relies on it. If I hadn't asked by phone today, I would have waited a very long time. And then I received a statement that couldn't be true. You are no longer a patient here, you must contact your treating doctor. I immediately called the health insurance company; completely wrong statement. The application can be submitted until the time for AHB is over. The discharge management was instructed by me to take care of this through my numerous signatures, regardless of whether I was still in the hospital or not. Very bad management.

Completely thrilled and satisfied! From the quick appointment to the treatment, everything was flawless. Whether nurse, anesthesiologist or surgeon - everyone was very friendly and attentive! Clear recommendation for this clinic.

Very quiet and in nature, which is a clear plus point for the location. A lot more care could be taken in the green area. Some of the staff are extremely friendly and you feel very welcome and comfortable. On the other hand, you also feel like a number or object that needs to be repaired quickly and disappear as quickly as possible. Everyone should be able to have a smile and a touch of friendliness. From the preparation in the hospital room to the immediate preparation for the operation with anesthesia to waking up after the operation, everything was very exemplary, so I felt very well taken care of. Unfortunately, in the hospital room you noticed that the next patients were waiting and you had to put your shoes on as quickly as possible and it was best to run away. The explanation for further independent treatment was like an attack for me. The light came on early, people asked for names, ran their fingers along my leg to see if I could feel everything and then, without checking whether the seams were ok, I said “then you can go home now”! There was still blood in one spot, which was then taped up and they said, now they can go home. In addition, they have never had anything to do with such tablets/medications, injections and changing bandages, explained quickly and they can handle it. When I asked again, I responded with annoyance, as if I had to know. Ultimately it's not rocket science, but with so much information after waking up, it's a challenge. The operation and doctor were great and the handling was a bit of a flop.