Tricuspid atresia treatment in 588 Cardiac surgery clinics worldwide

I recently delivered my baby boy at Kings College Dubai Hills. I had a memorable and an amazing experience and felt so at home. My husband and I were so humbled and couldn’t have asked for more private care. All the staff and nurses were excellent and I was in good hands. However, Leanne my midwife was exceptionally helpful and was like a second Mum to me. She went above and beyond all the time to make sure I was ok. She assisted me with everything I had to learn and know as a new Mum and always made me feel at ease. She is always so hardworking, professional and passionate about what she does. I’ve never met someone who loves what they do so much! Leanne has provided so much care post my delivery as well and she has become a very close friend of mine. I can confidently recommend Leanne as she deserves it. I am convinced that having her as a member of staff will be a valuable asset.

I delivered my baby with King's in July 2022. I highly recommend the hospital and stuff working there, everyone was very supportive and kind. I am sincerely grateful to Dr. Esra for my delivery. On a separate note, I sincerely want to thank Mary Grace for her kind support. As a first time mother, even whilst I was attending Antenatal classes, I lacked practical experience of how to take care of baby. Mary Grace was very attentive and showed us how to bath and change the baby, explaining many interesting life hacks. Her support and explanation how to breastfeed the baby was indispensable, without her I would not be that lucky to establish breastfeeding which I continue to date.

Dr. May Ali has been an incredible support throughout my twin pregnancy journey. Her professionalism and unwavering support guided me every step of the way. Her expertise and care during the C-section brought my beautiful baby girls into the world safely. I'm immensely grateful for her dedication and expertise. Additionally, her assistant Princy was always attentive and supportive, making the entire experience even more reassuring. I'm definitely continuing as Dr. May's patient for any future needs🙂

Hi Team I would like to thank Dr SANTHINI JOHN (Dental), her way of treatment and care will make a patient full confident and comfortable. And the assistant also very professional I should gave you guys more than five stars ,because your treatment is amazing ,very professional and very care always. Keep go ahead always like this team 👏👏

Takes too much time for medicine. I have been noticing employees actions and body language are too slow. I had to wait for 20 plus mins to collect my medicines which is not the case in other hospitals. This is 2nd time I had faced this problem. I had used their ophthalmology department on 1st floor.

They lost their valuable client. I delivered my baby here and everything was great. But today it was really a terrible experience. We came for circumcission. All it took doctor 5 mins to tell us you have to come next week and they wanted to charge us for that. The funny thing is this is not the first time they tried to over charge. I really request the management that there should be transparency in your system. We have paid over 10k aed paying another 250 bucks is not a big deal, but it’s about being fair and putting the client at first place. Lastly every-time whenever we came with appointments even, management takes extra one hour at-least. This is another issue to be solved. As time is money and you may lose both. Rak hospital is very good overall but some things will really annoyed you and that is why this could be my last visit to this 🏥

I am constantly impressed & amazed how u maintain your performance. Miss Mona Shire while taking on even more work Thank you for your hard work! Thank you for using your remarkable talents Your excellent performance is an inspiration to all. Keep up the great work!

Was coming here since 7 years but the service now keeps coming down. Doctors keeps changing . Just coming here for Dr Rekha as she is the best otherwise long waiting for everything. Taking insurance approval takes at least two hours. From opening the file to taking the insurance and getting the medicine takes ages. They should work on this and give relief to people and work on customer service as counter staffs are rude. Worse insurance department you can waste whole day here.

Zulekha Hospital really excels in providing top-notch healthcare and customer care. I had a great experience there too. The staff was friendly, attentive, and made me feel comfortable throughout my visit. They truly prioritize patient satisfaction. I highly recommend Zulekha Hospital for anyone in need of excellent healthcare services. They'll take good care of you! 😊🏥👍

My sister’s appointment is at 4.15 pm with the pediatric doctor and I reached the hospital and specifically the registration desk at about 3.45 pm. The area was crowded as there were 2 angry employees assigned to register patients from 5 different sections and the queue system was not working so just imagine that the same staff who are registering the patients are making manual tokens and giving them to the patients. However, I finished with the registration at 4.30 !! So I spent about 45 minutes only to register. I went to the pediatric section but the doctor was busy talking on the phone 😂 the situation is completely messy in this hospital. if you are a person who respects the time please don't come here. put honestly Dr. Ahmed Tawfiq is a very professional and respectful doctor. So two stars for the Dr only the hospital does not deserve stars

This Hospital really went above and beyond in taking care of my wife during her pregnancy. The front office staff deserves a special mention for their exceptional service. They were friendly, helpful, and made the whole experience smooth and hassle-free. It's great to know that they prioritize patient satisfaction from the moment you walk in. I would highly recommend Zulekha Hospital to anyone in need of excellent maternity care. They truly make you feel valued and well taken care of.#zulekhasharjah🙂

From our OB Dr Hend to all the doctors who help her, nurses, cleaners and security, all the staff i can say is they are friendly, simple words like CONGRATULATIONS AND DONT WORRY from the security and cleaning staff helps while i was waiting for my wife's delivery. Nice and clean place. Great job everyone!

My family is exceedingly satisfied with the professionalism and commitment to excellent nursing care received from Global Hospital. The medical services received by my mother during her stay in your hospital were exceptional. She felt at home throughout the whole recovery process. Your hard work does not go unnoticed. We are extremely pleased with the top-notch care provided by your team.... Thank you very much to the entire team of Global Hospital 🙏🏻

Dr Shirish Hastak and his team has been a big blessing for our family.. he has not just diagnosed my dad's condition correctly but also gave the right advise for his unique medical issues like low CSF syndrome, cerebellum stroke syndrome, etc and I am glad my dad is well and healthy under his guidance. He has been a true blessing every time we have approached him. Thank you Dr Shirish Hastak for always standing behind and helping us sail through the difficult times. Thanks to Global Hospital staff for helping and making our stay comfortable in this trying times. -Priyanka Deshmukh on behalf of Dr Subhash Deshmukh

Doctor Jignesh Gandhi of Global Hospital is the best surgeon. He performed my surgery very well. Also his assistant doctor Alpana cooperated very well. Nurse Archana and Nurse Siddhi at Global Hospital took great care of me. All the staff at Global Hospital cooperated well. Global Hospital is the best hospital for me. A very clean and well maintained hospital I must say. I had periodical medical examination there. The staff is very polite and friendly.

I have been coming here since last 2-3 years. It felt very good. But now I feel peaceful because of the Diwal decoration. It look nice . wish you Happy Diwali To all Hiranandani Hospital Staff and doctors / Team .

Doctors are awesome, one of the best in Mumbai. Service is pathetic !!! You go on pressing the call button for hours and no nurse comes in, highly miss managed, you will be going around without any help from here to there (as if it’s a govt hospital) and many such negative things … But again - doctors are really really great here!!!

Extremely clean and excellent team of Doctors available round the clock across all streams. The Hospital truly values Patients' waiting time and ensures speedy appointments and prompt medical attention.

Everything was perfect The doctors and staff are very caring, efficient and handle everything with great deal of understanding and patience. There is no time wasted or any waiting during any off the procedures. Highly recommend this top hospital and their doctors, thanks Dr. Arneja .

Better than any other hospitals i can think of. Admission and treatment is very good . staff is good. They will take good care of your patient . they take great and immediate care of the patient . Special thanks Dr Arneja sir

"I recently had the excellent experience of having my father undergo bypass surgery at Arneja hospital. I can't praise the hospital staff enough for their friendliness and cooperation. They took care of everything exceptionally well, and all the services provided were spot on. Any doubts or concerns we had were promptly addressed. I highly recommend this hospital for the exceptional care and support they offer."

This hospital is the epitome of atrocity globally. My father was admitted due to a heart-related issue, and they subjected his frail body to numerous tests and experiments, further weakening him. Despite his delicate state, they proceeded with the bypass surgery without assessing his thin and feeble condition or considering whether his body could endure the procedure. The experiments conducted by them ultimately cost him his life. The doctors displayed a complete lack of support and denied visitation. During my last attempt to see my father before the surgery, they refused entry, escorting him to the operation theatre without allowing a proper farewell. From a distance, my father kept looking at me, desiring to meet, but these heartless individuals denied us that privilege. The management is deplorable. My father meant everything to me, and now, we are facing financial hardship, finding ourselves on the streets. In just four days, they generated a bill of 8 lakh rupees. I earnestly implore you to refrain from choosing this hospital based on the harrowing experience my family endured. I wouldn't wish this upon anyone else, but the decision is yours. The repercussions of such suffering only affect the families involved, not others.

Recently i admit my dad in Metro Hospital under Gastrology, we have a worst experience, - The doctor in gastro OPD recommended , sleeping pills to a serious liver patient, my dad, which is wrong as per medical science. - OPD to Ward - Ward To HDU - in just 1 DAY - NO improvement only worse condition in 4 days - - The nursing staff is worse in ICU HDU , which is the main thing they do not have the correct knowledge. - Very much Money Minded Hospital .

Highly satisfied with my gynecologist Dr. Ravinder Kaur Khurana! She is excellent...Exceptional care throughout pregnancy and a smooth normal delivery. Professional, empathetic, and skilled. Would highly recommend. Also impressed with the hospital's cleanliness and affordability. A great experience overall...

Good Hospital, If any Emergency then come to this Hospital. Dr. Jagdish Parikh Dr. Chirag Parikh and Dr. Nabar are really very good doctors staff also supportive to patients and visitors.

The hospital is good but some staff as usual are very insensitive specially sonography department and the staff. My father on wheel chair he had sonography appointment but bcas of some issues i needed male staff .. the sister denied saying untill u admit we can't give male attendant. Than I request her to keep my rest files with her and I'll go inside the sonography room with my father she denied for that either. Than they said we will nt give you sonography report on the spot I said it's urgent as he needs to be operated rudely the Dr says ' Humko aur bhi kaam hai and patient hai, hum sirf aapke liye nahi baithe hai' so mine is a scheduled appointment and I was before time n you very well known that how many area the sonography has to be performed and I'm paying for that. So you should have given the rest appointments accordingly. So now next day that too after requesting they said to come and collect at 11 am as I had Dr appointment but than also it was not ready and they said it will take time so I had to scream and get the work done all this after they knew how emergency it was. Now as my father was on wheel chair so when we reach the hospital gate their some car was inside the premises and we had to stop the car at gate n take him inside so the nurse came to drag the chair but while going the cab driver was very old so he couldn't take inside I told the same nurse let's pull the wheelchair outside. Now conveniently she denied giving the reason ' Hospital wheel chair are nt allowed to cross the hospital gate' like really I saw with a straight face n told her wat happened when we arrived bcas ur hospital car was there than the rule change. She behaved deaf hear but I told I'll complain she was affaired than. Even the male attendant was sitting and not wanting to help. Seriously sonography dept and staff needs to be better this gives Hospital a negative remark but hospital is really good !

Can get very good treatment for Heart related problems. Good specialist doctors are available in the hospital. Hospital Near to Kings circle railway stations from walkable distance.

This experience is even more disappointing than my previous encounters at government hospitals. I was admitted here through emergency last night, and after numerous tests, it was confirmed that I am positive for influenza B. I've been dealing with severe coughing and a sore throat, making it impossible to sleep. At 5 am, I urgently requested cough medicine and a spray for relief, but the nurses informed me that I had to wait for the doctor's morning check-up to prescribe the medication. Despite waiting until 12 pm for the doctor's arrival, the medicine still hasn't been provided, and it has been five hours. They explained that they are in the process of preparing the medicine. Honestly, considering the delay, I'm contemplating whether it would be quicker to go to an external clinic or pharmacy to purchase the medication. It's disheartening to face such delays in a hospital setting, and I wouldn't recommend this experience to anyone.

Clean and nice place. But they are too freaking slow. it took more than 1h 30mins from the moment they told us about the ward number until my wife got into her ward. Ridiculous.

The doctors and nurses here are very helpful， understand my special identity and give me enough private space during my admission. Their service is also very attentive, I won’t say I wish to come back again , but I would say that if anything on hospitalisation, you are still my first choice☺️ Thanks !

Terrible experience. Doctors are happy to write false medical records for some reason and upon asking to correct it they don't want to. They cancel appointments because they don’t want to have to deal with the issue. The service staff who they give the issue to don’t respond to emails or return calls. The place looks great however the service has been a nightmare.

Did a sleep test here and stayed for a night. All the staffs are very professional and caring. The room was comfortable and had everything you need. I myself also worked in healthcare and really appreciate the high standards of practice here. Hospital food was surprisingly very nice. I got boiled rice with seabass soup which was delicious. You can also order other meals from the restaurants in the hospital (Coco Ichibanya / Seefah) Highly recommended.

Be wary of their dual pricing practices! My brother (Thai) needed MMR and tetanus vaccinations, so we scheduled an appointment with a specialist on the 8th floor (section C). Upon settling our bill, the cashier had to rectify the charges, having mistakenly charged my brother the "foreigner rate," which was a staggering 1,800 baht higher. It is appalling that even this self-proclaimed international hospital resorts to such discriminatory pricing schemes. Needless to say, this hospital has earned a spot on my personal blacklist.

TERRIBLY SLOW!! 1 hour in a queue for payment and medicine collection. I’ve been using this hospital for several years and the service is significantly getting worse. There’s no SMS or any notifications to let you know when your queue is coming up, so you have no choice but to wait patiently in the waiting area. Staffs were nice and friendly but there must be something totally wrong with the system or process. Please take this as a feedback to improve your service.

I prebooked my consultation and surgey from New Zealand at Sikarin Hospital, Their International team made everything so easy for me, beautiful hospital, very clean and all the staff i encounted were fantastic, My Doctor in urology dept was excellent as was his team. I am happy to recommend this hospital to all travelers and of coarse the lovely Thai people. Thank you.

The service usual great but now just dropped below acceptable. Loud construction noise in waiting area, long wait time. Very disappointed

Medicine Department service was disappointing. My temp was 38 degree Celsius up but, about 10 min, when arrived, their department was so cold and nurse measured my temp at armpit without noticing I was shivering. And an old school thermonitor said my temp is 36.9! When back home, my temp even worst than 38. I usually take medical care at this hospital. But this case, I was very disappointed for this department quality.

my 2nd child was born in this hospital. The cost is same as the information before. all in no additional cost. no hidden cost. all process mostly on time from check in, surgery, and return to room. we can enter the surgery room after baby delivery finish. the patient room is big and clean. baby take care very good by nurse. check in check out is very smooth and no take long. but most of nurse can not speac english so a bit challange for us. need to improve only the quality of food because other hospital serve menu better variation ^^ now we only waiting birth certificated that take 2 days after check out. overall is satisfy.

Good hospital with service hospitality. We went there for some check up for documentation with all thing we need. As per my brother need support for doctor certification for work permit. Great service from the nurses who assisted us for we need and completed our planned. Hygiene and neat as expected.

I had to be in the hospital for knee surgery of my son. The experience of us surpassed all the expectations. The doctor, an ex army officer, Dr Bura Sindhupakorn, took care of my son as if the patient is his relative. His care, empathy, motivation and overall the positive thinking of the treatment plan was simply outstanding. His continuous monitoring after post operative was unexpectedly good. The international marketing manager, Ms Masha was too caring for my son. Looked after regularly about everything with a very positive attitude. With her, her staffs also were highly professional and caring. The nursing staffs were highly qualified and professional, who took care of my son always. The staffs of King of Bones were polite, dedicated, proactive in proving seevice and professional. The staffs of foreign cell, splecially Mr Nur Hossain and Ms Diya were very much helpful to us. The cleanliness, procedure, follow-up and the ambience of the hospital is really world-class and we were more than satisfied. Thanks to the hospital authority, Doctors, nurses and staffs for such good care of my son.

First time visiting Vejthani Hospital, just want to said that it been amazing experience here .. all the staffs are really friendly and so helpful specially our amazing and acknowledgeble interpreter Kimkanikar. Want to say thank you so much for taking so much time to helping us during our time here in the hospital. Kim is so sweet and she is so professional and she knows what she is doing so well. You won't be disappointed of choosing this hospital as well i would highly recommend contact kim for interpreter. Kim will arranged everything for you but please give her some time in advance since she has a lot of patients. Again thank you so much Kim 🙏 💓.

Best hospital I’ve Ever seen - one of the best hospital in Bangkok . The international service is very friendly and awesome. If you need any medical help then you must have to visit this hospital 🏥

Ward 2B All the nurse in 2B like everyone own them billion dollar, they are not come to help their patient nor patient family members. All your nurse will only know how to restrict you to do anythings.. without suggest alternative solution. Hey... Patient and the patient family members paid money for treatment...not paid money come here and let you order or instruct them with nonsen reason of yours.. but when the family members ask your nurse to do things, they will just know how to say " I not sure", " You just wait Doctor", " You wait 1st I come later" " You need to wait" Eventually nothings your nurse manage to help nor they really successfully help.. Cause after 1000 years also they didn't come to help the family members. .... Such lousy service in nowdays, you think how long your hospital can sustain..

I am very grateful to Dr Mogan for he has done a great job in getting right in the whole diagnostic process. He is very detail, sincere and capable in addressing the rootcause of my illness with proper proposal to me. I am a difficult to treat patient with precondition of 3 years serious iron deficiency anemia due to heavy menstrual disorder. I came all the way from KL to Ipoh see Dr Mogan for second opinion as recommended by my mum and sis. This is the best O&G specialist I have seen so far compare to a few gynae I met. Kudos to Dr. Mogan and all Fatimah Hospital nurses and staff. Two surgery in less than a week, I wouldnt be able to make it through without your support. Thank you for helping me in regaining my health. My heartfelt gratitude to all. God bless all of you.

Last month on 17/6, I was admitted to Hospital Fatimah into emergency ward due to intestinal problems gets me into pain for a day. The request is from me to the one of hospital in Ipoh due to family also at home. The surgery has happened on 18/6, and it is OK but I’m not get used to this due to after abdominal surgery, so I was able to get help from the nurse in charge on day and night. The doctors in charge are helpful for the first time into surgery process and it’s been over 3 weeks, I’m moving on for abdominal recovery. But one thing it is discomfort is, the private hospital is becoming other’s patients private hotel. Usually there will be less noise but the patients nearby are quite noisy. But whatever, I hope that I am on smooth and get well soon.

Had to go for a drip late night at emergency KPJ damansara. Had a very pleasant time with all of the professional nurses and doctor. Kudos to nurse imran, usually i had a problem to find my vain. But nurse imran got it within seconds. Great consultation from doctor anis and nurse khairi. It was late around 3am in the morning. But all the nurses came and check on my drip done or not. Kudos to all the night nurses and doctors. You all are the best..

Absolutely abysmal organisation and zero respect for patients time. Book an appointment for 830, summoned at 830, I arrive at 815 to be a bit early. They tell me to come back at 1030 because you only get to pick your position in queue for 1030. Special mention to the lady that arrived after me and tried to be put first in line. You read that right. They summon you at 830 knowing full well that doctor will be here at 1030 so "that way there isn't a lot of people arriving together at 1030". Are you kidding me? Can't you just book 15 or 20 minute slots instead of making your patients waste AT LEAST two hours of their time? Doctor arrived at 1100, not a word of apology or anything. Overall, I arrived at 815 and saw the doctor at 1115. Just go somewher else, they don't deserve to have patients.

Done some renovation works. The front desk and more welcoming. Hospital is a place I get lost all the time: in terms of where to go and what to do (the paper works). The admin staff are very helpful as I am a noob in hospital paperwork. Would like to request KPJ to improve it is the waiting time to see specialist. The average waiting time is always >2 hours even with appointments. Please relook into this. We understand doctors are busy, but there should be a system to improve this as well.

This crews (room 209 and 210) was so amazing and helpful. Always interact with them on quarterly basis during my appointment. There are truly an asset to SJMC

Nurashifa from Dato' Dr. Siti Zaliha Zainal's clinic as always awesome in giving services. It really made my day. Keep it up! Love Dato', love Syhifa and love SJMC always.😍😍😍

Feeling blessed to get my treatment in SJMC. The service is good. My doctor is Dato Yip, she is superb, professional and efficient. I also want to express my “thank you” to all the nurse/staff i met along- department imaging, biopsy, operation, ward, educator and etc. They all are very caring, professional and always carry smile on their face. Thank you for everything, I feel safe, i been taking good care there. Definitely will recommend SJMC to others.

Went to see ER doctor for emergency situation. My husband had been exposed to a fungus which affected other’s.. we already had a good idea of what was going on. A fungal infection of the lungs. We told him everything which he wouldn’t listen to any of our thoughts. Cough, severe weight loss severe pain in chest, couldn’t hardly speak or even walk! I could go on with the symptoms but the end result was. He said stop smoking… which he did instantly but only got much worse. Within two days I took my husband to another hospital where they looked at his throat/did ct scan and could clearly see a fungus covering his throat right off the bat! (the Adventist doctor could have also) takes 30 seconds to see. John is now in the ICU at another hospital extremely sick. I’m more than outraged! It would have only taken an open mind (LISTEN TO YOUR PATIENTS) Be careful because going here could possibly cost you your life! I felt the doctor was arrogant acting like he knew more about what his symptoms were than my husband! At one point even saying you have TB which has never been the case (20% of lung fungal infections are misdiagnosed as TB on lung x-rays), something I read later. I implored him to look into a fungal infection but he refused. Blaming John for being a smoker. We paid cash for this service which put my husband in a life n death situation. Read the complaints on here I’m not alone!

- Great body screening experience, with comprehensive type of screening. - Convenience as a open on Sunday. - suggest to come earlier before 8am, in order to complete the test earlier n avoid long queue. - Dec month usually is peak month n long queue, so try make appointment for other months

Attended my usual annual health screening as this is one of the best wellness centre in Penang. Superb satisfied with the professional service, friendly staff, comfortable environment.

AVOID THEIR ER. They will give you test and procedures that has nothing to do with what you came for. Pregnancy Test and CT Scan for cough and sore throat?! Come on! Stop scamming people! If you really must visit them, always ask and check first what they want to do. If it's irrelevant, just SAY NO! YOU'VE BEEN WARNED!

My relative was confined in this hospital for four days. In those four days, her doctor only visited her twice but charged us P8,000 as PF. Nurses only came in when called--via phone because the nurse call button was cut. We were monitoring our patient's fever ourselves. I've reviewed the bill and there were questionable charges as well like gloves, tape etc. It's not as if the nurses finished all of those supplies but we were charged for the whole amount nonetheless. This would have been okay if the excess supplies were given to the patient upon discharge. ER charges were unreasonable as well. There were only three patients when we came in yet the whole process of admitting the patient took 2 hours, meanwhile incurring more and more charges in the ER. But the worst part of the experience was requiring the patient to have a companion for the purpose of having someone actually take care of the patient. Doesn't that negate the purpose of going to the hospital? You go to a hospital to get medical treatment and care. But it seemed like we were only there for the convenience of having labs done and having IV fluids--which to be honest can be done at home--because the actual care of the patient came from the companion. In effect, companions need to miss work to take care of the patient. For as long as the patient is confined, they miss the opportunity to earn money--which they need in the first place to be able to pay for the high hospital bill. It's an oppressive system. This set-up would have been forgivable if companions had a comfortable bed if they are required to be with the patient 24/7. But no, they are only given a plastic chair. And even if we get the private room, a companion is still required. People go to private hospitals for better service, but it seems like the only difference between DLSMC and a public hospital is that this hospital has aircon. What a waste of hard-earned money.

Amazing and professional Doctors, Nurses, and Staff. They really value their patient's well-being. Kudos to everyone. Godbless you all! Special thanks to Dra. Mary Grace B. Rojas. Very compassionate and responsive to my queries.

My first visit to Manila Doctors Hospital was a positive experience, surpassing any hospitals I've encountered in Cavite. The facility even boasts its own food court, which aligns well with contemporary expectations and technology standards. However, in contrast to this modern amenity, the appearance and condition of the doctor's rooms left something to be desired. It felt as though they had been frozen in time, reminiscent of the 1990s. Small room, ventilated, yes, but crowded outside.

I don't know if all hospitals have become like this after covid, but at this hospital you will feel that everyone... from doctors, nurses down to their janitors have become unsympathetic towards patients and is only working for their own gain and the hospital is just making money. This hospital is not in the top 5 but it is still expensive. The price paid was not worth it, a life was lost and relatives had trouble from emergency room until claiming of the death certificate. Service wise, it was terrible. Emergency service where patient felt neglected. Companions also can't enter until 12 hours later you will know that patient couldn't breathe anymore (because patient practically had no immune system) and needed to enter the covid ward. Emergency nurses and doctors are digusted at the patient. A patient having more than 10 doctors and those are consultants. Diagnosis and Prognosis were unclear. Doctors who tend to pass the blame to the relatives ("Weren't you informed?"). Medical staff basically aren't pro-active and you have to ask every single thing. Interns who do not know how to talk to patient and relatives ( who would tell you to get the item needed and hang up on you) and are practically robots or who are doing things by the book. And then, you would just hear from other people, "Oh, we have that service." or " We have that item, we use it for..." but we never had these service. A patient who could still walk into the emergency room became bedridden and degraded into a vegetable in a month's span. Death certificate was problematic as the doctor didn't train the doctor in charge on what to do and numerous revisions done added insult to the grieving family. The medical abstract was a pain to obtain and didn't contain the detailed explaination as to what happened to the patient at the course of the confinement. Also, reading said document felt like it was written by a failing medical student. I personally do not recommend this hospital. Their on duty nurses ( probably the same as anywhere) are by orders and do not have compassion or sympathy for the patient. Their on duty residents are disappointing and felt if there is no physical problem seen then there is no problem... likewise executing traits of no sympathy to patients.

Giving 3 stars because we had a mix of good and bad experience at this hospital. This is our hospital of choice, atleast if you compare them with Chinese Gen or Manila Med, I can confidently say that they are better. Our outpatient experience here was very good. From HMO office, Lab, Nurses, Doctors and their secretaries, all gave us a pleasant and warm service. We always go back here for our outpatient medical needs. Their facilities is good and the vibe is almost similar to Medical City. It's a different story when my partner had to rush his mother to their emergency at the wee hours. Their staff posted outside the Emergency Room were bad discriminating profilers. They gave warm assistance when you look rich or arrived with a private car. But if you look poor, they will just stare at you. We arrived on their emergency room using a barangay ambulance. My partner is wearing his everyday home clothes, shirt with holes, shorts with holes. It is a an emergency so ofcourse we didn't have the time to dress up. When we arrived there, no one came near to us, to assist us to unload the patient. The guard just stayed at his pedestal, unbothered by the ambulance siren. I was the one who even grabbed a wheelchair from their door to the ambulance. Maybe they thought we are just a barangay health worker or "tambays" because of our clothes and it is okay. Until, I witnessed how they assisted someone who arrived on a Toyota Fortuner. All of the staff including the guard went to the Fortuner to assist that patient. The guard urgently grabbed a wheelchair and they are all energetic. Very different when we arrived on a barangay ambulance. Inside the ER, my partner told me that their behavior changed when they found out her mom (the patient) and him are platinum members. They were all of sudden fast, caring and attentive. They probably got surprised how a beggar looking guy with holes in his shorts is a platinum plus member. This will still be our hospital of choice despite that incident because of proximity. Although, I hope that they give the same treatment to anyone regardless if they look poor or rich.