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Absolutely horrible place I do not recommend sending your loved ones here. Before my dad passed we sent him there in hopes that they would take care of him and treat him well because he was very very ill to the point of needing 24/7 care. But, we were terribly wrong the rooms were absolutely disgusting and not being cleaned even the chairs had so much build up I had to deep clean them and the room. The bed they had him in as well was gross and sticky. I unfortunately had to do their job and clean his room everyday. I unfortunately had to also monitor his colostomy bag because they would let it get so full that when they would finally clean when i asked that it overflowed and spilled on the floor. I had help them clean it up because they left it for hours and took them and hour and a half just to get the bag in the first place after i asked them to remove the old filled one with a clean new one. The list goes on unfortunately. In his stay there he also got bed sores i would ask them to help move him often and put pillows under him so that he wouldn’t get bed sores and they never did. The hospital he was at before this was osu. Every hour or two like clockwork osu’s staff would turn him and put pillows under him so he wouldn’t. PAM failed to do this even when I asked especially when I would leave they slacked at taking care of him. I had to move him myself some so that he wouldn’t be uncomfortable. He was in the hospital for months unfortunately and later passed. I’m here 4 months later after his passing to share this because I don’t want this to happen to anyone again. My father didn’t deserve to be treated the way he was at PAM especially being a veteran that served for our country.

They took excellent care of my momma! In a time when time was critical the staff was very quick with their response time. My momma was able to return to her home in a very reasonable amount of time. With out the care and dedication of the staff here she would not be back home with us.

My husbands best friend has been in the Pam Unit for 2 months. Not once was the room cleaned. Floors were so dirty. They would leave their trash laying in the room and on his bed. There was one RN nurse who was meanest uncaring person I have ever seen! They have now moved him to a nursing facility over 4 1/2 hours away that has awful reviews. It is so sad how people treat sick patients 👎🏻 they don’t even deserve a 1 star

DO NOT BRING YOUR FAMILY MEMBER HERE!! If I can give this place 0 or negative I would. This guy named James is a liar, and this lady Rose will not listen to you and dismiss you! Was on hold for more than 20 minutes, since my brother didn't receive his dinner. This guy named James put us on hold and confirmed that the patient finished his dinner but did not record it, 2 CNAs couldnt remember what food was served or what the patient ate. Spoke with the visitor that was there and confirmed that there were no food. This lady named Rose, who is the charge nurse after answering the phone told us (without listening what we have to say), that she just gave him a sandwich and some fruits. Mainly to shut us up.. Why did they lie to us and confirmed just to get us off the phone??? They didn't even apologize. If they lie on this little thing, makes me wonder what else they could be lying. This place needs to be closed down or need to replace all the incompetent staff.

My dad has been at PAM's for a little over 2 months and is set to transfer in the next few days. This facility is AMAZING, and my family and I are blessed to have had my dad here. He had a stroke after having a double bypass surgery with 2 valves replaced and was transferred to PAM's. This facility has treated him and us like family and truly taken care of him as if he were their own dad, brother, or uncle. PAM's is extremely clean and has tons of staff that are willing to help! My dad is my world, and it was extremely scary when trying to choose a facility for him to be moved to, and if PAM's is a choice, choose it!!! Some of the AMAZING staff members: Case manager: Marc Director of Rehab: Natalia Speech therapy: Genevieve Hannah Occupational therapy: Ceci Diane Brian Physical therapy: Maritta Kim Mike Respiratory therapy: Ray Lauren Wound care: Johnathon Katie Gentiva Sylvia Nurses: Rosa Ebony Mario Cayts Kelsey CNA: Cherry Yvonne Fernando Veronica Steven (Night shift) Each one of these people went above and beyond while taking care of my dad! I can't say thank you enough and am truly blessed to have met you all! Thank you all for making PAM's a second home!

This place is an absolute nightmare. One person stood out above the rest and that was Ronnie the CNA. Holly the chief of nursing is a joke and only gives false sense of security but she doesn’t follow through. Most of the nurses are nice, some of the CNAs are helpful. There is absolutely no communication with staff. When you bring up concerns they are brushed under the rug. If you ask a question no one has the answer and they point blame to the next. They bring people in here to die here. Illegal things happen in your loved ones rooms, and the so called chief of nursing is aware. If your loved one is a respiratory patient and on oxygen or a ventilator I suggest you move them to another hospital and fast. I highly suggest if you have family in this hospital you need to be there at all times and keep a close eye on everything they do. They don’t actually care about the patients or the families, they care about the money. Even the staff have made comments that it’s all about the money to this place. Absolute disgrace to the medical community and the sick patients who need actual care and kindness. Ronnie keep doing what you are doing, you are an absolute angel and do not let these people change you. We need more people like you in the world!

Im a true believer that we are all captains of our own ship. Life is what you make of it. However some circumstances are influenced by others. I was really worried when the doctors at Carolina East suggested that my brother who had been on a ventilator for 16 days and critically ill be transferred to PAM in Rocky Mt NC. Reading reviews only scared me more. However nothing there was working and he was slowly dying. After much prayer and research we ultimately made the best decision of his life. Only after 4 days he is eating and walking. A total miracle. When we first got here I was a little skeptic. Everything seemed old school and I wasn’t sure if I had made the right decision. But within hours I felt so comfortable confident and at ease. These people are so nice and caring. Like every hospital they have some that aren’t as good as others but for the most part we have not had a problem yet. The doctors and therapy teams are absolutely amazing. This is the first facility that encourages family members participation. They provide a place to sleep with your love one and meals all at no cost to the family.A shower and private bathroom was in our room for our convenience. My brother has been sick for over a month and for the first time I am hopeful. Thank you PAM y’all have been awesome 👏 😊🥰

My brother received excellent care last month. He was only there for about two or three weeks but the care and overall service he got was exceptional. During dinner time, we were offered dinner (which was delicious). His Second Floor nurses not only attended to his physical care but addressed his overall well-being too. This was instrumental at how fast he got better. Thank y'all again for taking such good care of him.

From the minute the referral was made until the successful discharge, the PAM facility and staff exceeded my expectations. I have been a nurse for over thirty years and this has been the best experience I have ever seen/had at a facility. Patient placement at PAM was the right decision. I would highly recommend it!

Our loved one was at PAM in Sarasota for over a month in respiratory rehab. The entire team was excellent. They were professional and compassionate. The environment was clean and welcoming to visitors. By the time my parent was discharged we knew a lot of staff by name and had gotten to know some of the staff through their friendly conversation. I understand that every person's experience in this type of setting will be different, but my family highly recommends this facility based on our shared experiences there.

A friend of mine recomended PAM hospital for my son who was in ICU for a week and needed an additional treatment and monitoring of his condition. From his admittion to his discharge, our experience at PAM was excellent. Staff members are professional, kind and caring. It was easy to obtain info and speak with my son's doctors, nurces and case workers. Everybody showed a great deal of concern for the well being of my son, and we both felt that he was safe and in good hands there. Everyone, without exception, was helpful and treated us with understanding, compassion and respect. In addition, my son's room was always clean and sanitised. Thank you all for your hard work and dedication to your profession, patients and their families.

I was in a coma and on a ventilator due to Covid at Sarasota Memorial last year from January 2022 until the end of March. I was transferred to PAM, where I woke up and recovered for about a month. I felt very blessed to have those on the staff there taking care of me during that life-changing event. I have gone from deaths door and not being able to talk or walk to being fully functional and back at work for over a year now. Thanks again for doing a great job!

My daughter, Katherine, was in a severe car accident in our home state of Arkansas. She was airlifted to OCHSNER LSU and then after she was stable she was moved to PAM. She had a severe brain injur, both wrists were broken, her left knee messed up. She had a feedingtube and a traciautomy even though she could breathe on her own her oxygen levels had to be monitored. The staff was very kind compassionate to us. Constantly telling us not to give up hope. We were there from October of 2022 to January of 2023. I was able to stay with my daughter overnight. I can't possibly name everyone on staff that helped us. Cheri, was wonderful in helping getting all of my daughters paperwork for her transfer to TIRR in Houston. I didn't have to worry about filling out anything, she took care of everything. The physical therapists were wonderful. Even though she really couldn't do anything they worked her muscles just about every day. Julie, Jessica, & Betty y'all are just awesome. And the nurses and nurses aids. You ladies & gentleman have all my thanks and respect. Y'all helped me as much as you took care of Katherine. Wound care y'all were awesome. The doctors that came were kind and understanding. The respiratory ladies & gentleman were wonderful. The janitorial staff were excellent, her room was cleaned everyday . I just can't thank you all enough. Y'all explained things to us and I received a mini nursing education that helped on our next journey. We were in Houston till April of 2023. Now we are home and she is walking and talking. We are truly blessed with the care & kindness we received at this facility. I thank and love them all.

This place is HORRIBLE!!!! Half the nurses & staff are horrible & just there for a PAYCHECK not because they care and have a passion for what they do!!!!! My mother was at this facility and let me just say she's worse today than she was when she went in. Observed one nurse on fb, another watching a movie, and the other one texting on her phone. When did the state board of nursing start allowing these things to go on in a facility?? Room was dirty and half way cleaned!!!! Can't tell you how many times the call light was pressed and it took them 30-45 mins to come see what was going on. My mother fell twice out of the bed. Run if you are even considering this horrible place for your loved ones. I didn't even want to give them a 1 star because they deserve a negative !!!!!!!

This place is awful understaffed and most of of staff are under qualified they were a few good ones my husband was in diapers and I could not get him changed he got blisters on his lower half I started trying to get him changed at 6:15 went to the nurses station at 7:00 after call 4 times and finally at 7:45 they came to change him and treat his blisters which made me decide to post. I was taking him outside at the hospital which help his mind after a liver transplant and I could not get anyone to help me get him in a wheelchair here. I would not leave my dog here

This specialty hospital provides no privacy for patients in that there are cameras in all rooms. Add to that: patients' visiting families are treated in a way that might be similar to visiting a prisoner. The nurses are amazing they seem to really care but management needs to take some courses in public relations.

I had the worst experience at this hospital, first they lied to me about the waiting time for my lab results. They asked me to come back in 6 hours for my result and before they told me over the phone that it was gonna be 3 hour wait. Then I called before the 6 hours to ask if my results were ready the lady said she sent me the results through email and that they were normal and I that I don’t have to see a doctor. I believed her and we proceed to return to USA after I opened my email for results and I saw my cholesterol level in red I called the hospital and they told me I have to see a doctor because they can’t read the results only a doctor. They wanted me to set up another appointment and waist another day in Tijuana. I asked for an appointment over the phone and they said because I was a first time patient a have to have an in person appontiment. I don’t agree with this because they lied to me on everything, they don’t even help you or guide you when you’re there in person. These people only care about your money please don’t go over here. I regret having my test on this place they are not transparent and not professional at all. 😢

I’ve been coming here regularly for almost 7 months to treat my tumor in my hand, I’ve hand multiple surgeries and each one has been successful and quick. The border medical pass is a huge perk which eliminates the need to wait hours in line to get back to the states.

I was blown away by the quality of care I received! Modern facilities, dedicated staff, and the peace of mind knowing I wasn't sacrificing my savings. This place is setting new standards.

Be careful in this clinic!!! Due to staff shortages, employees are prohibited from taking sick leave. Serves employees with ARVI, influenza and other seasonal diseases. There is a real risk of not only not being cured, but also of catching something contagious as a gift. For me, this is a so-so bonus program!

We had an appointment with the surgeon on October 23, 2023, paid for the consultation, and the operation was scheduled for October 24 at 21:00. In addition to the cost of the operation, the cost of the consultation was also included in the bill. When asked why there was another consultation if it was yesterday, and today we came for the operation, the administrator’s answer was that this was a repeat consultation. Actually, the doctor performed the operation, no so-called consultation was carried out, but an extra 2200 rubles. no one removed it from the bill. There are no complaints about the doctor’s work; the operation was performed well.

The clinic is what all of our medicine should be. I was lying in the ward and I couldn’t even believe that this place was a hospital and not a sanatorium. Everything is perfectly arranged. It’s convenient to take tests, the doctors are polite. The result of treatment is that all polyps are removed.

If you're a tourist, for your safety please DON'T go there. No English, not helpful, non professional and most of all they insisted that I pay although I was explaining to them that I have a proof that I have a European insurance card. After a lot of time, they called the only doctor that could speak English and he explained to me that there was a misunderstanding because they didn't believe that I was a citizen of the European union. How is that possible while I gave them many time my ID with belgian nationality and proof of European insurance??? The second doctor also gave me pain killers and apologized that the first doctor didn't give me any and didn't explain me what happened. I will file a complaint mentioning the name of the incompetent nurse and doctor because it's not normal to be so incompetent while having a big "European union" flag in front of the hospital while not knowing the applicable rules. I had to stay there until midnight to solve it while I was I pain. My attempt to give them my phone with Google translate where useless because they didn't want to help. A big thanks to the second doctor.

Was treated with much care and professionalism. In 5 minutes the procedures had alread started and everyone did their best to overcome language barriers. Thanks!

We have been unable to find a doctor who will accept English-speaking patients and I HAD to use the hospital emergency today. My daughter was ill. I didn’t know which area to take her - adult or children’s - she is 15. The intake clerk downstairs was obviously a bit irritated that I didn’t understand her but she was willing to use her phone to translate and instructed me to go upstairs to the children’s ward. I was a bit confused because there isn’t a check-in window in what appears to be a waiting room. You must press a buzzer next to the closed door. I had to watch someone else who came in after 🫣 to see what to do. The nurse didn’t speak English but the PA (or perhaps she was a doctor) spoke well enough that we managed. (I got the impression that if we had been Ukrainian, we would have had to go somewhere else for treatment. But we’re American and have foreigner’s insurance.) We were treated kindly and well. Fortunately it wasn’t a busy morning so my daughter was seen immediately. I was also pleased by how nice the lady at the pharmacy downstairs was. She spoke English and made sure I understood how to take the medicine prescribed and also that I had a copy to give to insurance for reimbursement. I didn’t know to ask for that and am grateful.

Terrible rules of the clinic. Doctor applied treatment for my eye that was not working so i wasted ~80 eu + medicine. When i called to ask for a recipe for another medicine (cannot purchase without a recipe) they offerred to come to consultation again and pay +70 eu. I did not need a consultation i just needed another medicine. It would take 2 mins for doctor to issue new recipe but they refused to do so. I paid for the service that did not help, clinic rules should be more flexible and user friendly. Do not recommend. There are better clinics in Vilnius.

Was turned down as an international visitor with a medical issue (disk prolapse). Reception was unprofessional and unfriendly. I do not recommend this hospital if you need urgent assistance.

Would not reccomend. Staff is rude. After waiting for the doctor apoinment more then 40 minutes I did ask reception what is wrong. She called a doctor. Told me that there is family of 3 people and thats why they cannot take me on time. No aplogies, nothing. Neither they respect you, neither they respect your time. Did not ask me maybe I can visit other day or something. Nothing. Just canceled my apointment that I was waiting about a month. When you pay such money, you expect some kinda of good service

I want to thank all the staff, especially the nurses and doctors. They were wonderful, they were funny, they had humanity and compassion. I wish you all the best for you and those you love.

Shame on this hospital, there is NEVER toilet paper in any of the bathrooms, and worse, there is never hand soap!!! How is that possible in a place that is supposed to be clean and even sterile. I’ve been here many times now (unfortunately I have to, there’s nothing I can do about it) and it’s always the same no matter if it’s 8 in the morning or 9 at night.

Be wary of this as a traveling foreigner, they will help locals first, then class you by a color. You will wait 8 hours and even in the case of a broken bone, you cannot have ice. Pushed to the bottom of the list every hour. Italians hate tourists and especially Americans. Be safe, reach out to embassy if you have issues, they can guide you

The girl at the Cup center gave me some WRONG information yesterday in a rather annoyed manner, as it is no longer possible to book visits and tests at the counter. So I queued for check-in, only to be told by a more knowledgeable colleague of his that for a week it has been necessary to book visits and tests by connecting to the Lombardy region's booking site or calling the toll-free number... terrible service! I wonder, but is the Cup now only used to collect the ticket at the time of the visit to be carried out? You are also NHS, you generally go to hospital when the citizen is not well, he is not there to go for a walk, give an empathetic communication course to the employees who are at the CUP, it will be useful for them and for the citizens who go there , 90 percent elderly people.

The lack of communication on the part of some hospital employees, nurses and doctors led to a deep mistrust of the medical act. At the same time, the existence of infections in the hospital and the lack of knowledge of the minimum procedures in patient care led to the granting of this negative rating. The lack of empathy and the lack of understanding of the emotions that patients go through make me believe that the hospital employees are not properly trained to care for patients who are between life and death. For some hospital employees this job is like repairing a car or a broken fence, no difference.

Unfortunately, I'm not Italian. To be able to fly to Spain it is mandatory to present a certificate of a negative qPCR test that includes your name, your ID number and the date, in English. Apparently 92€ don't include printing the ID number, and they didn't print it even I insisted. Thank you so much.

Had our first baby here last week, what an amazing hospital. The maternity ward was out standing, fantastic nurses and midwives who go above and beyond despite their patient load (special shout out to Maree, Anne Marie and Yvette!) For a hospital, the food was quite good - you order on demand and meals are made fresh. Overall, I had a great experience especially as a first time mother. Thank you again.

I was admitted for an elective surgery and could not recommend my stay at the Mater enough! What really shines at Mater is the thoughtfulness and care that the nurses and staff provided to me throughout my stay. I would like to thank Tomika, Heather, Kenny and Alyssia for their incredible assistance and the care that they provided to me. The nurses really take the time to explain what they are doing and are attentive and helpful during their shifts (even during late nights or early mornings). The little gestures that they do just to get you to be a little more comfortable really leave a mark on you. Additionally the room service offered at the Mater provides a wider selection of meal options to choose from compared to other hospitals and the ability to order a variety of meals or snacks during the day when needed. The kitchen staff are accommodating and can assist in scheduling your meals as well. Highly recommend the Mater!

I had an absolutely incredible experience that I will be forever grateful for. The staff members were not only extremely kind, but also incredibly knowledgeable in their field. I want to give a special thanks to the midwives Michelle and Hayley, who were not only amazing people, but also true professionals in every sense of the word. On a side note, the food provided throughout our stay was exceptional, making every day a delightful culinary experience, so thank so much for the people that we couldn’t see cooking for us, but we could definitely taste their care.

I arrived on time for my MRI appointment. Staff very friendly and competent. After that I had to reschedule an operation date in the gynecology department. The ward sister personally took me to the outpatient clinic, where the head of the department immediately addressed my concerns and kindly and even arranged the anesthesia appointment for me. There is so much complaining about outpatient clinics and hospitals, there needs to be some praise. Thank you very much and kind regards! Barbara Munzinger

Very modern, clean and friendly. The staff were all just great! My daughter, 11 years old, has an injury to her foot and was thoroughly examined, including an x-ray - all in about 45 minutes! A huge thank you from all of us!

A big thank you to the entire staff of the Rohrbach Hospital, especially to the surgical team. As soon as I was accepted, I felt understood and I was told that I would be treated with warmth. The inpatient admission was overwhelming. Everyone was friendly, in a good mood, always concerned about their patients. In my opinion, our Austrian health system is currently sliding into the abyss, but the KH Rohrbach has proven to be well organized and stable. Thanks again for the great care.

Nobody likes to be sick, but when they are, they wish they had a hospital like this. Top staff, fully motivated and friendly. It's the same with doctors. These people more than deserve my rare five stars. Only the food could be better. Otherwise, hats off and respect.

A meniscus injury took me to Waidhofen/Ybbs. I would like to thank EVERYONE for the good and friendly support. I particularly feel the need to express high praise. Thanks Dr. Schitz is no longer in pain!!

Hello, I got a new hip. Been to several hospitals but this one was great. The sisters are always ready, very friendly and helpful. You never heard an unfriendly word, no matter how many times you rang the bell. The doctors calmly answered all of your questions. I would like to thank everyone for the nice care Kind regards, Annette

Terrible service, absurd delay at reception of more than 40 minutes. Unprepared employees with no information on service protocols. Both for scheduling by phone and in person. I scheduled an MRI and confirmed the information before making the call and when I arrived to be seen on the second attempt (as the first time I was unable to be seen because the exam was 2 hours late) the attendant gave me completely different information, stating that I would need to change the order on behalf of the council, and I confirmed it with the telephone attendant twice regarding the council. Anyway, on top of that, I agreed to take the exam because I was urgently required, but it was 1h30 late, which ended up being a little longer. The hospital used to be excellent, but it has lost its quality, I don't recommend it.

Terrible in terms of hospitalization... I arrived at the hospital with my daughter with blood in her stool... I was well looked after in the ER and, after carrying out the tests, the doctor informed me that hospitalization would be necessary. We were directed to the infirmary and here I have been ever since. I was admitted to the hospital on 11/27/23 at 7:58 pm. I signed the authorization for hospitalization on 11/28/23 at 01:48 and now it is 15:50 on 11/28/23 and we are still here in the infirmary... They should warn you before admitting you about all this! A lack of respect. My daughter has been on a stretcher for 14 hours and I was sitting in a chair for hours and after a lot of complaining, they put an armchair...

DON’T HAVE CHILDREN IN THIS PLACE😡😡 Worst experience possible, we signed a maternity plan at this unit, everything was wonderful when presented, I thought it would be a good place for my wife and daughter. My wife went into labor so we went to the hospital. Arriving at the location, my wife went to the service. There was no room available, so we did the whole process by pushing our bags around the hospital. I asked the receptionist who informed me that this is quite common at the place, as it happens every day and so I asked someone from management (both rude) and said that I would only have a room around 9 am and at that time it was around midnight. night and a half. Of course it didn't happen, he only got to the room around 2:30 pm. In short, my wife had our daughter, I continued through the hospital pushing suitcases, all of this was nothing close to what my wife went through. THEY SIMPLY LEFT MY WIFE FOR 5 HOURS IN THE RECOVERY ROOM ALONE WITH THE BABY AFTER A RACHI BECAUSE THERE WAS NO ROOM I CAN'T GET OUT OF MY HEAD HER CRYING TELLING ME Several women passed through the recovery room and went to their rooms, and they remained there with no one to help. We arrived at our room after much insistence and were poorly attended to by the staff while my wife went through what she went through. INHUMANE HOSPITAL WITH TERRIBLE ADMINISTRATIVE STAFF NOTE: Nurse GABI was incredible in providing care at all times In other words, look for another place for such an incredible moment in life.

It is a clinic that does not have the slightest cleanliness requirements. Dishes, food, urine on the floor, ducks full of urine, wheelchairs remain in the hallways and inside the patients' reference room, thus generating bad odors and bad appearance. and a hostile environment. Nurses do not remain on site when patients require them. Patients have to be alert when the catheter bag is full and if they don't pick it up it overflows and makes a puddle of urine and it can go on all day and no one comes to clean it. They only allow one person to visit, but if another person arrives and the patient does not have any family members, they do not allow entry, because it is only one person per day. To enter the ICU they do not allow anything moral to be brought in with the toiletries but everything must be carried by hand. Visitors' personal belongings must be stored in a locker and do not provide any security. Once in the ICU he has to remove his rings, watch and other items. It really is a real ordeal. At the entrance door, the patient list is not updated and it can take more than 1/2 hour for the guard to communicate with the floor to verify if the patient is there or not. Don't let your patients be taken there. It seems that the service was alms. I can't explain how health allows the operation of this type of services and does not monitor the operation of the institution. When they release the patient, it takes more than 5 hours to leave because they only allow a single person to enter to do the procedures and to find the doctor who will give recommendations for the patient.

Clinical and hospital services.

I would like to thank all the staff and doctors who cared for and treated me. The care is very good and professional.

My experience with Clearpoint Surgical solutions was amazing! Its been 4 weeks post op and I am recovering as planned. Its not just one person that I salute, but a team of professionals that address every need you have during the process. The level of care and expertise I received was top notch and I would highly recommend you give them a call if you are in need.

My arrival at the clinic was a little confusing but as soon as I was in it went well. Once the IV was in it seemed like a very short time until I woke up in post op. The helpful post-op staff got me moving and eating. (Don't get the nachos) From then it seemed the key was to keep moving and healing. I was back on skis in about 14 weeks and the hip works great. Attached photo was at about 16 weeks.

The clinic provided excellent professional service, they took the time to explain in detail all the steps required in a timely and structured manner. All my many questions were answered to my satisfaction. The pre, actual and post surgery care was beyond reproach and I'd recommend them to anyone interested.

My experiences here aren't great at all. My partner had his appendix out here this year, kept cancelling his operation at 5pm then not giving him any dinner, this went on for 4 days. I was there for a scan for my pregnancy last week. Person doing it was male, and quite rude, ignored any questions I had. This morning we went again to find out our scheduled scan was already completed two weeks ago, that they had done two scans in one, so we went to have our bloods done. I'm not usually impatient ornride towards hospital staff at all, but the woman who pushed in front of us was seen first, and the phlebotomists, all 5 of them the. Left us sitting there and saw 9 other people ahead of us while we waited for over an hour, they just saw anyone else who walked in. It was so rude I eventually got up and walked out.

This is my second visit for surgery the first was a couple of years ago for a kidney stones I fasted for 3 days waiting each day for the non-existing surgery. Today I am in exactly the same position, day 2 of fasting. If you are needing emergency surgery, expect to wait, be frustrated and be hungry. PS they will give you a couple of sandwiches when the message finally comes in that the surgery will be tomorrow. Walk out get hit by a car and then you may get looked at

Alone mother with my child. We had the worse experience. Staff don't communicate, no catering for remote living transports. Indigenous just abuse the staff and ended up in our room also using their kid as a place to sleep the night. I hope to never be sent to this place again.

A great hospital made so by its staff. The nurses make this a five star place to be (even for those of us who loathe hospitals). The compassion, attention to detail, and FOLLOW THROUGH on things which are promised to take place. Meet anyone in the mingling area outside and there isn’t a bad word to be said for all it’s arenas of practice from mental health, alcohol counselling, pain control and so forth. Management must be doing something right because staff are actually happy doing what they’re doing, which has the obvious follow on effect of stellar patient treatment. Where other places are found wanting, your loved ones will be well taken care of here.

From my wife Christine McKinsley. Had a knee replacement done on 17 aug by Dr Weber. The first few days i wasn't sure how I felt but they discovered my blood was low so after transfusion I got along in leaps and bounds. My heartfelt thanks to the doctor and nursing staff in medical ward and also to the physio staff. You all do a wonderful job. The catering and cleaning staff nursing staff etc were all so friendly and professional. I was in Portsea Ward Thank for taking care of me whilst I was there and I won't hesitate to recommend Beleura hospital to one and all. I wish each and everyone of you the best in your chosen professions.maybe I will see you all again later in the year with my right knee. 😂😂. Many many thanks. From Christine McKinsley

I recently had a total Hip Replacement at Beleura Private Hospital and also did inpatient Rehabilitation on Mc Crae ward. I cannot thank every single person enough. From the moment I walked in the doors the professionalism and care I received was second to none. I would highly recommend Orthopaedic Surgeon Brad Crick he has done an excellent job for me personally ( thankyou so much ) All the Drs, Nurses, OTs, Physiotherapist, Porters were absolutely amazing they all worked so well as a team and made me feel welcomed and safe ( Thankyou ) Thanks also goes to the catering team the food was excellent ( my trays always went back empty 🙂 ) and the staff were lovely and friendly. All the cleaners were friendly and easy to talk to everyone and did a wonderful job. I'm currently doing outpatient Rehabilitation there and still finding everyone so nice friendly and helpful. So I'm guessing you can see by my review that I personally had a wonderful experience. Regards Kerry Pyne 🙂