Acute lymphoblastic leukemia (ALL) treatment in 734 Oncology clinics worldwide

I went to the clinic for an appointment scheduled for 11am and was only seen at 12:40pm by another doctor. During the wait, I did not receive any clarification regarding the doctor's delay. I found the service I received very disrespectful, as in addition to not having the schedule respected, I was also referred to another doctor. This type of treatment for any patient is absurd, especially in a place where the majority of patients are more emotionally and physically vulnerable.

I was very well looked after by the oncocentro team during my chemotherapy! Team super prepared to help us! my gratitude to Dr Rafael Brant, my oncologist, for his efficient treatment!

Impeccable service! From reception to the doctor's office! My mother follows up with Dr. Ana Izabela, an excellent professional! 🙏🏻🙏🏻

I would like to express my deep gratitude to all the doctors of the center. Especially Alexander Evgenievich Pankratov for his professionalism, responsiveness and kind heart. And Yulia Sergeevna Simonova for the precise management of treatment the entire period while my Sister was here for 9 months and participated in the group research. All prescribed procedures and examinations were carried out according to the protocol, on time and without queues. The attitude of all the staff is very good and friendly! Many thanks to Yulia from the accelerator for her encouragement and positivity! You are saving people's lives!

Highly qualified staff. Respectful and attentive treatment begins with making an appointment. Thanks to all the center staff!!! Nowadays, such attitude towards your patients is worth a lot!

My appointment with chemotherapist Irina Yurievna Stradayeva (head of the department) left me with a very good impression. She carefully read the patient’s documents, listened to me, prescribed treatment, and made recommendations. She gave clear explanations for all questions for a person far from medicine. Thank you very much, Irina Yurievna, for your care for your patients.

Recently came here to do a CT scan of the pelvic organs. I was satisfied with the attitude of the staff of the center. The results of the tomography were sent by mail. Absolutely no complaints!!

I am undergoing a course of radiation therapy in the center and I am very grateful to the doctors, nurses, receptionists for their attention and attitude. Radiation therapy is not easy. and when you come to the center, you are greeted with a smile, they help you if necessary, they treat you politely, and they do their job exactly - it's priceless! I am glad that I didn’t look for compromises and I am being treated with you!!!

We contacted PET-Technology in Podolsk on January 11, 2022 for a consultation about radiation therapy. From the very entrance I was pleasantly surprised by the attitude of the staff, starting with the security guard and the girls at the reception. Everyone was happy to share and advise. We would like to express our gratitude to the radiotherapist E.F. Sufiyanova, the consultation was carried out clearly, professionally, promptly, thoroughly studied the medical history, and the next day marking and radiation therapy were prescribed. After that, they turned to the nurse E.A. Sazonova. for paperwork, everything was done promptly here as well. The next day, O. V. Ryabova, an X-ray technician, arrived with a patient in a wheelchair. quickly made markings and we were escorted to the hospital. The disabled person of the second group had lunch and had a rest in anticipation of radiation therapy. In the radiotherapy room No. 2, we were met by sensitive, friendly and professional girls: Trofimova N.V., Ivleva A.S., Abramova D.A. Here, too, everything was top notch! If possible, we ask the administration of PET Technology to encourage the above medical staff. Very happy and grateful for this service!!!

It's worth checking in sometimes

I was impatiently waiting for the doctor’s report, so I called the customer service on the phone. She was mean and promised me that she would send the results to my email, but she did not. After a long wait, I called again. She was speaking in a provocative manner. I think it's a good way to deal with tired patients

Totally okay treatment and good food.

Safe and relaxing environment. Very friendly and helpful nurses/doctors/all staff who are there for you whenever you need them.

This hospital staff doesn't have value for time at all. Keep offering wrong promises at every inquiry, such as hospital duration of stay or discharge expectation or service request. You feel the cutting cost at every corner except at payment desks Doctor promises you 5 min proceedure and one hour stay easily end up with 10 hours stay with no unusual events, ICU nurse promise to attend you in 2 min end up 20 min They work hard, but patients leave with lots of complains and irritation

Excellent medical service. Great physiotherapy sessions with Mr. Luke Hinds. Also the dermatologist Dr. Habiba provides you with full attention and care during consultation. I would highly recommend the facility as long as you have good insurance. On selfpay, it might be expensive but worth the quality of service.

I had a very challenging experience with my recent medical procedure . I was scheduled for a colonoscopy and had been fasting since 6 am the previous day. When I arrived for my 10:30 am appointment, I was not immediately admitted. After inquiring with several staff members, the receptionist instructed me to wait outside, as there were no available rooms, and my procedure was rescheduled for 12 pm. Feeling increasingly frustrated due to hunger, a headache, and the staff's behavior, I eventually voiced my concerns strongly. Seeing my distress, they accommodated me in the nurse's room. This visit was necessary as my usual doctor had left the country, and I had to consult with Dr. Jamil. However, due to this experience, I've decided not to return to that facility.

I want to praise the place and Diana in particular for the professionalism and outstanding level of service they provide to patients! Thanks!

A big shout out to the charming Diana, who runs the clinic, always a humane service with a smile and finding great solutions I wish there were more like her

Best work shop for car

Excellent care, employees, atmosphere

Worth evaluating 👍🏻

This by far the best hospital that I know. The nurses are so professional and the smile on their faces as they do their work ,just tells you they love what they are doing. The doctors, are never pushy or in a hurry. I can go on and on. When the nurses heard that I was from Saint Martin and spoke English,they looked for a young nurse who was an apprentice and from Saint Martin, so she could speak to me and make me feel more comfortable. Turned out the young lady was my family. This hospital is tge best.

The 5 stars concerns only the people cited. They are what true healthcare workers should be , full of empathy, professionalism, humbleness. I hope you get all the credits you deserve. Thank you so much to the nurses and aide soignante of the service A1👨‍⚕️👩‍⚕️🧑‍⚕️🧑🏻‍⚕️👩🏿‍⚕️👨‍⚕️👨🏻‍⚕️👨🏼‍⚕️👩🏻‍⚕️👩🏼‍⚕️🧑🏽‍⚕️ le meilleur docteur François💥, Laurie++🤘 , Emanuelle 🙌,Anaïs👈, Claire💯, Mary-Lou🙏, Camille💫, Virginie👏, Margot✌️, Elodie🙌, Denver ❤, Brenda 👍,Laurent💪, Baptiste👐 Room 178

The best hopital ever

The clinic is great, in terms of structure, professionals, reception, nurses and doctors, since my diagnosis I was lucky enough to be treated by them, and everything was in the best possible way. Today, due to a change in health plan, I receive treatment elsewhere, but I confess that I miss the entire team where I initiate the first diagnosis. My oncologist was Dr. Paula Diaz, a great professional, humanized, she was an angel. So if you needed peace of mind about visiting the clinic, I can tell you that you can go there without fear, and everything will be fine.

It was great. We were very well looked after, I loved the service provided by all the professionals there, congratulations on their service.

Very clean, judicious, competent nurses, Mônica at the reception became a friend. I recommend.

God forbid you get here! No one cares at all about your condition and illness. I came for a planned hospitalization on 04/20/23 and was told to come at 7:30, but as a result, no one was there until 8:00. Then they started driving from building to building, but I didn’t come for a walk - to remove 2 tumors in my chest! I don’t think it’s worth talking about how difficult it was for me to run here and there. The doctor said that the operation would be at 11 and finally I was escorted to the department, by that time it was already 10.00 in an hour the operation. I already thought that it was all over, but no, it turns out they were not satisfied with the ECG and the doctor’s report from another hospital, and an HOUR before the operation they took me to building 3 to the general clinic, supposedly they would admit me without a queue. Naturally, I didn’t fall for anyone there. After sitting for 45 minutes in a senseless wait, I decided that under no circumstances would I return here and it would be better to take out a loan for a paid operation in a normal place! How can you be so indifferent?!! People come for last minute help, but all the staff don’t care, even if you die right there in the corridor! If possible, I advise you to go to paid clinics, because here it becomes even more scary for your life!

Of all the buildings, the RKOD Medical Diagnostic Center, building 2, has the most “mean people”, arrogant nurses, security guards, and at the reception. Be kind, people don’t come here for entertainment, a circus or to sing songs. People are scared, after operations, in a depressed state. It is this building that stands out for its staff.

Many thanks to Georgiy Tarielovich Basiashvili and the entire urology department for their professionalism, kindness, and sensitive attitude. We were simply amazed by the warm atmosphere that reigned around. We thank the head of the department, Marat Magomedovich, and the senior nurse, Svetlana Petrovna, for organizing the work of their department in such a way that every patient feels comfortable. God bless you and your loved ones.

Good morning She was diagnosed with breast cancer in September 2023. Operation and radiotherapy Very good support, efficient, fast. Very competent, friendly, attentive, caring and empathetic staff. I thank Dr Butarelli and Dr Tallet and then all the medical and paramedical staff. Sincerely Ms. Delphine Gomez (Limousin).

The IPC is a benchmark for cancer. You can go there with your eyes closed. The doctors and surgeons are super responsive, competent, friendly, with whom you can communicate easily… The nursing staff are incredible too. Always attentive, the care is adapted and always done with precaution. The maintenance staff is competent, smiling,… The establishment is very well maintained. The only downside is that the windows let the cold in a little. We are grateful to be supported by these amazing teams!!

The cross and the banner to reach the switchboard have been going on for years, I am a medical secretary and when I call, I can stay 15/20 minutes waiting to finally have someone on the line. Whatever the time of day, no time is ideal for reaching them. The direct lines are still unavailable, it's the mission to call them!!!

Excellent medical specialists, both ophthalmologists and Pediatricians... the best in Reynosa

Friendly staff

These people are butchers..They just want your money...The first thing they wanna do is surgery....They left my thyroid worse ... should have never touched it ... should have given me thyroid hormone I needed...I am so sick I can't hardly work...Stay far away from this place.

Well Furnished! BUT!!! But the management is still low. And one more thing , medicine price inside the Hospital is high. Hospital management should work on pricing and in the hygienic section. according to new rule, you need to pay a portion of your bill regularly and you need to buy medicine separately.

Although the new building is in construction, it serves a great deal to its patients. I wonder how a private hospital serves better than all other big names with great ratings. Most of the local and poor people heavily depend on this hospital. I think the hospital is going to be the best one in Chattogram in no time. I bet the service from the expert doctors will make you feel at home. If you can consider the old clerks, you can feel free to take the service from here. The hospital is building the best labs in the city.

Renovated nicely. Treatment quality found good with reasonable price. Specially best for child treatment.

Something shocking, in the corridor in front of everyone they ask you the questions you filled in the questionnaire (!?) intimate, private and about your health... the examination is normal... and at the end the nurse in the corridor in a glass booth shouts your name and your results!!!!!shock

The center as such is excellently equipped, the premises are nice. Receptionist and nurses very nice. I was struck by the attitude of the primary lady, who was obviously in a bad mood. A person will come there with respect from the examination and there is no need to add his bad mood. Instructing me that why am I here when nothing is wrong with me is rather strange, as my gynecologist seems to know why she sent me there. On the one hand, we call women to prevention and when you get there, what are you here for.

Even though it is a hospital, every time I go there I leave pleasantly pleased and surprised by how kindly, respectfully and professionally the patient is taken care of. Thank you for your services and for raising the level of health care to a higher level. 👌

My mother took cancer treatment here. Doctor GANGOTHARI gave chemo tablets to her. She has very worst attitude and treating patients very badly.I agree doctor should not hide anything regarding treatment. But we said doctor you can tell anything to us but please don't tell infornt of my mother. But she hasn't hear anything, she told my mother that we are giving tablets to make you survive for next 2 or 3 months. Her confidence level is completely broken and my mom was shattered. Now we lost my mom 10 days back. This is not a right way to treat patients. Doctors like her should learn how to speak with patients firstly before to treat.

Worst service. Worst management. Worst staffs...Worst doctors.. they said your file is missing. Missing missing.. no proper answer. Both old and new cancer hospital both simply waste. I request to all Better go some other hospital if you wish to continue good treatment. Adayar cancer institution is giving me frustration.

Very good hospital my uncle took cancer treatment here and we are doing followup session for almost 10 years especially Doctor anand handling patient very well.

Husband went in for a minor procedure with an epidural. The admission forms were filled out accurately but once we were admitted the nursing staff did not understand what the term “ as required” meant when associated with a dosage regime even though we explained it twice politely. The senior nurse was aggressive and hostile tried to gaslight us, accused us of not knowing what we were talking about, effectively implying that we were stupid. So after the staff trying to insult, demean and belittle us, without success by the way, we foolishly assumed the matter as settled. Silly us! The next day, post surgery, a hostile nurse charged into my husband’s room and “told him off”. Unfortunately variations of the disrespectful behaviour continued. I arrived to find my husband upset, agitated and distressed. I came to the conclusion that it would be in his best interest to leave. It was a very unpleasant experience which we would not recommend to anyone. Needless to say we will never go to a St Vincent’s Hospital again! My husband felt disrespected, bullied and harassed.He was right. That is exactly what happened. Leaving resolved the problem with a minimum of fuss.

After staying overnight with my son for an Adenotonsillectomy surgery, I'm afraid to say that I was extremely disappointed with our overall experience. Although St Vincent's was not our first choice, we did not have the option of going to our preferred hospital due to the surgeons availability and the urgent nature of our request. Needless to say, I was not all that fussed initially as I have been an inpatient at many private hospitals and have never had a bad experience. However, unfortunately, St Vincent's did not live up to it's expectations and I've received better care at public hospitals over the years. For a start, the "room service" which requires the patient to phone the kitchen and place the order of their choice sounded like a fantastic idea to begin with however, they failed to advise that the kitchen won't always answer when you call and upon placing your order, there is up to a 45 minute wait to receive your meal. Too bad if your child is hungry or thirsty as we were trying to get through to them to order our breakfast for 1.5 hours with no success only to be told we could not go home until my son had something to eat - not sure how they expect that when there is no food for him to eat?! There's also no set meals so if you can't get through on the phone to place your order, you simply don't eat! Also, the food in general was of poor quality. All the "hot" meals we ordered were served cold and utterly tasteless. My son was in severe pain following the surgery and vomited during the middle of the night which warranted the call for a nurse as his bed sheets were all soiled. Whilst a nurse arrived promptly to our call for help, to clean up the mess, she simply pulled off the soiled sheets, threw a towel on the floor to cover the vomit which spilled off the bed and left the room, leaving my son to sleep in a half made bed with hardly any blankets. The next morning on our discharge day, there was only one nurse rostered on for the entire paediatric unit and she advised that her shift finished at 11am and she has to close the ward down which means all patients had to be discharged by 11am. Too bad if there were complications and your kid was required to extend their stay!! I don't blame the nurses as it's not their fault they are the only ones rostered on and the one who was, was doing her best considering. However, I am incredibly disgusted with the deplorable service provided by the hospital in general, considering we pay an arm and a leg for the best possible health care - it's a disgrace. I will never go back to that hospital and will stick to our preferred option in the future.

My son aged 6 had a Adenotonsillectomy which required an overnight stay. The Children's ward was cheerfully decorated in a dinosaur theme which also included a games area. The nurses were lovely and very thorough. We had a lovely experience. A great hospital and a fantastic Children's ward.

Well visited a doctor for the first time was good different and got all my answers...

I have a RDV for the 9th of june at your clinque with the anesthesiste at 4:45 with Dr LECLERC please confirm

I have been tryi by to call the clinic for the whole week.I have a problem with my registration and I wanted to clear that up. After one week somebody answered… my french is not perfect and the staff on the phone couldn’t wait until I noted the correct phone number. They just hanged up and I still don’t have a number. It would have been hilarious if it wasn’t like a serious medical place.

THREE AND A HALF HOURS OF WAITING Total inconsideration! We arrived at 7:40, 20 before the shift as indicated. One comes because one has cancer, not to eat Galician-style octopus, which is worth the wait. The waiting room was already packed at that time, which shows that they give many more shifts than they can physically do. Doctors are the best but administratively an absolute disaster, lack of respect for other people's time and zero empathy

I rate 3 for the studies carried out, good treatment, punctuality, etc. And the admission is organized. I should put an * for the surgery, where I thought I was in the worst public hospital. I walked to a tiny place to change, they didn't even make me bathe with disinfectant, just as I came. I spent an hour waiting with the surgical gown on, sitting in a common chair in an office, and from there to the "tiny operating room" and IT WAS NOT outpatient surgery, but rather several days of hospitalization. Appalling! Just as the surgeon who operated on me was terrible, and if certain suspicions are confirmed, I do not rule out legal action for malpractice. So far, good oncology care. Obviously, I wouldn't recommend him for surgery. As for the guard, it leaves a lot to be desired, poor organization and with two people waiting, I was there for almost an hour. The medical professional, correct.

I am a platelet donor and the girls serve 10. I know many people who are treated there and have had very good experiences. 100% human quality

Emergency dept is an absolute joke. Sitting in here in pain, waiting to be looked at by a doctor for 4+ hours now on a Wednesday mid morning, with about 15 other patients. Nurses “visit” the waiting area of the emergency dept, as if in a hurry, but doesn’t look like any of the patients are actually receiving any care. Came in here with a fractured hand, will be leaving with not just a fractured hand, but also a low blood sugar level and migraines as complimentary gift. Such a waste of tax payer dollars.

Vote of "No Confidence" - Do Not go here! Get yourself to Sunshine if you have an emergency! It's definitely not the Royal Melbourne, and not even close to the experience at Sunshine. To describe the Mercy as "Parochial" is to be extremely kind. When I present at an ED in an Australian capital city, I expect a confident workforce, a competent director and a facility that provides a comprehensive ED. It's a sad indictment that Australia's shining cornerstone; its world-class medical system seems so utterly diminished and beleaguered by the shockingly poor example given up as The Mercy Hospital. Having just moved to the area, I was appalled with my first [and I hope only] experience at the Mercy Hospital. I was directed by my GP to the Mercy after a suspected stroke. I had blurred vision and a screaming headache. I waited for Eleven uncomfortable hours to be told by a somewhat bureaucratically limited doctor lacking any ability in patient empathy, that there was no one at the Mercy who could be sure of my condition. Or apparently, possess the ability to read a CT Scan. Filled with anxiety and a lack of blood sugar, my confidence in this hospital's abilities instantly evaporated. I am a diabetic and by this time was in real need of food. Apparently, food is also on the list of things NOT currently available at the Mercy. I immediately discharged myself and had my partner drive me to Sunshine. What a difference Sunshine is compared to the Mercy. Food, doctors with empathy, doctors that can read CT scans, admin staff that know how to process an emergency department - not to mention the ability to drive up to the front door. The Mercy needs to take a very long hard look at itself, its facilities, and its staffing capabilities. Start with replacing its director. Who by the way, made an appearance on the ED floor with a triumphantly lame attempt at explaining away his ineptitude at heading up and implementing a capable ED. A fact not lost on the onlooking and demoralized waiting room. A defective leader will only ever attract the same. The ED had a clear communication disconnect between triage and general assessment. (Yes I've had a stroke. But I'm also a diabetic - the two can be true at the same time!) It has a fundamentally flawed waiting room procedure and process reminiscent of some outback roadside clinic. The doctors and general staff seemed limited to and hindered by bureaucracy, with no evident desire to move beyond remedial procedure and develop an ability to infix confidence in their patients. This defines a workforce lacking in experience under incapable leadership. A fact that is picked up and amplified by their patient's experience. As reflected by the multitude of negative experiences retold on this public site.

The fact that this is a hospital is laughable. Lack of experienced qualified staff and good management. Almost lost my wife and child due to a staff not knowing what they were doing. Also don’t get me started on their emergency department. When I was in London during peak covid 19 while thousands of people were dying, the wait time in emergency was only 4hrs, here it’s 11hrs+ wait. How can you call this a first world country. Australians pay big tax dollars almost 30% or more of what they earn working hard, this should be invested into hospitals and other needed services. There needs to be another hospital in the west. Maybe Tarneit or Truganina because this place is shambolic. If you can, please wait to see your GP and pray it’s bulk billed or try to put your own broken legs together. It’ll be better than going into Werribee mercy.