Management of pacemaker system in 555 Cardiac surgery clinics worldwide

Came here for an emergency with my travel insurance during my vacation on a Portuguese public holiday. We were received well and in timely manner.

My husband, Kevin, had spinal surgery on Friday 19th May. The care and skill of the surgeon, Dr. Ricardo Frada and of the team of nurses, auxiliaries and the physio on the ward- fantastic. The hospital is very clean and pleasant and the patients’ rooms have natural light and plenty of space. Even the food was high quality. We would both recommend this hospital very highly for spinal or orthopaedic surgery.

High quality hospital with quick response time and professional staffs

My wife and I have been going to this hospital for a couple of years. We have a family doctor (always late but doctors do have other patients with problems that need intervention, I like to think) speciality doctors for hematology, dermatology, gynecology and urology. They all have a specified amount of time to allot to each patient for consultations so sometimes it seems rushed but they have all been very professional and in almost all cases attentive and caring. The hospital is very busy and i think the receptionists do an excellent job of helping patients.

Mammogram and ultrasound checks everyone's helpful. Friendly and professional felt relaxed with all the helpful doctors .nurses and receptionistist would give them more stars 🌟 then five

Recepcionists who answer the phone are hysterical and rude. The worse!! The lady who answered to me and didn’t want to transfer to her boss or the person I called for, started yelling as crazy to me. Asking me personal information but she denied to give me even her name or transfer the call. I even advise her to take a valium and she hung up on me. Crazy lady

Excellent hospital, very well located and with great access. There is always parking. The level of care is excellent, both from the clinical staff and from the nursing staff and assistants. They usually keep to the schedules for both the exams and the appointments. Very clean and tidy. Very good facilities and with excellent means of diagnosis. I strongly recommend Works for almost all insurance I recommend

My experience was excellent from booking to the end! The staff are super attentive, good professionals, the facilities and equipment are in very good condition. Fast, convenient, in the best way possible! The password machine was broken, but the technician resolved the problem within minutes! It is noted that the management of the unit is carried out by the team that knows what they are doing. Thank you for such a good service!

Long live the privatization (commodification) of health! I had the first-person experience yesterday that you can't be sick on the weekend, or at certain times, because it might not be as profitable for the company. I don't understand where such a large chunk of the state budget for health goes, when a person happens to need medical services at 4:15 on a Saturday afternoon and the hospital is unable, or unwilling, to respond. I had to go to S. João to be seen, because while these leeches absorb taxpayers' money, local public hospitals are left without the means to provide an efficient service for everyone, without exception.

I had the worst experience in care, I had an obstetrics consultation, and Dr.Ana Branco, who attended to me, was extremely rude, I felt offended, talked about my country of origin and even revealed the sex of my baby, without even asking. If you would like to know, you leave the room completely destabilized, I'm thinking like a doctor who treats pregnant women, doesn't have the slightest bit of empathy! It's a shame to pay so much for a consultation and go through a situation like this! I chose Hospital da Luz, because I believed that there would be excellent professionals there to assist me, especially at such a sensitive stage, which is often pregnancy! But I would give 5 stars to the nurse and attendants who were super friendly and attentive, the opposite of the doctor.

Good experience in the A&E but regular appointments get very delayed. The doctor was 29 minutes late for my appointment. Not a good use of my time.

Hospital

I had a horrifying experience with Manuela Soares. I do not wish to post my personal details here, but this woman should NOT be allowed to see patients. I filed a complaint and the hospital said they “investigated” but didn’t contact me or make any attempts to solve this issue. Better to be safe and go to Luz Hospital.

I've been to this hospital 4 times in 6 years and always had a very good experience (as good as it can be while sick or injured). Staff and doctors are friendly, speak English. It's well organized, services are pretty close to each other and we're given good guidance. The service coverage by insurance is excellent, I've gotten out of here with consultation + 4 exams done including multiple X-rays and blood analysis paying only 20€, while clinics charge 70 for a basic consultation. If anything, material seems insufficient: I've seen cleaning staff having to ask doctors for gloves and my doc's computer froze regularly, stalling the consultation ~15 mins.

Simply disgusting quality of service from the administration. I give them one star! Alternatively, the hospital management enter the kpi for their work. The more people you serve, the more your salary will be, because it’s unbearable, they do everything they want, just not their work.

I have had dialysis here on 3 occasions and must say I wasn’t happy with the service here,my appointments always over an hour late and when I got back to the hotel the restaurant was closed thanks to the hospital.I’ve had two mishaps here with the staff when I come off the machine I bled really bad and no one rushed to help me.they do things in there own time and they never made me feel welcome and also a languages barrier here. I would never go to this unit again they do half of job.our nhs do a far better job than hcb Benidorm.

I came (with no appointment) for a dental X ray. The wait was only 25 minutes. The staff were very helpful. The hospital was busy but very clean.

I was admitted to HCB on Weds 6th September, for hip replacement on Thurs 7th Sept to be carried out by Dr. Barcelo. Unfortunately my procedure had unforseen complications which resulted in a predicted 4day stay extend to 9days. Apart from the anonymous blood donors without whom I would not have survived my operation, I owe a debt of deep gratitude to Dr. Barcelo and all the nursing staff on floor 2. The care I received was amazing, 24hrs a day. Once again ,thanks and gratitude from the bottom of my heart.

Very expensive and very unresponsive... the only hospital in Greece that doesn't send you the results of the tests if you don't ask for them or you don't go to get them yourself..! worst customer service ever

I had a constant pain in my intestine, went there and did all examinations, they told I had nothing, and I should seek psychological help. I went to another hospital and they found I had a big polypus inside my intestine and they removed it surgically. Finally I feel releaf after 1 year of constant pain.

A big scam, my girlfriend stood for just 4 hours they charged me 700€ , they said will check with my assurance and call me back , but never show up, they took more than 290€ for simple check up, while i have coverage from assurance 200€, the staffing is rude and they don t explain anything. Advice go to public hospital there they will take care of you and never ask for money. Such a shame , they use people health to get rich

I had an appointment at 19.00 but waited for two more hours to visit the doctors, already checked each 30 minutes to the nurse for the appointment, and the nurses were very unfriendly & unsupportive. Very bad and unpleasent customer experience.

Overall great doctors and nurses, but extremely poor management. Especially when it comes to insurance payment, expect you'll spend at least an extra 1 hour to get your number to be called. If you need to be hospitalised, this is one of the hospital you need to stay away from, especially when it comes to food allergy. Perhaps they never put patients' food allergies in the system during their hospital stay. In my case, what allergies you have, that's what they going to feed you. Not sure what the purpose is, probably an extra bucks from allergy medications they'll prescribe, unless you starve yourself during your stay. On top of that, any treatments which requires insurance approval will be only submitted after 11:00AM, once a day. If it's emergency, you definitely will get worse while waiting or even loosing your life while staying in the hospital. The same story when you'll be discharged, expected to spend longer than 6 hours to finally be able to leave the premises due to their horrendous insurance handling procedure. Next time, think of other hospital options before admitting yourself to Eka hospital and its chain, unless there's no other private hospital in the area.

Located just on the street side and near to the toll gate. Relative small for its building and its parking area, but very crowded... therefore, be ready for long que and stuck each other. The service of the nurse and doctors can be categorised as good. It has several facilities like Lawson store, restaurant, and Puyo outlet. However, as there are so many people compared to its space, so you would see too many people pack in a limited space, you may not easily to move or can find a place to seat. The doctor is very nice in explaining and giving solution, he would give solution for non medical solution, so we can do it by ourselves without need to use the hospital services The specialist rate is around 400 to 500 K for consultation, beside there is administration fee of 60K too.. I went there to consult with specialist doctor for my kid. We had to register and fill online form before come, to get the slot appointment. When arrived, we need que to inform the front desk before go to the policlinic to have the number for the doctor.

Online appointment system practically useless since we are required to wait and register again before we can go to the poly. In addition, payment also takes long time even after being seated or called to the counter. The design or layout of the hospital is also very flawed resulting in low accessibility even for non-sick people. Don’t let fancy decoration fool you. This hospital need major improvement. EHCBB Should try to learn from Siloam hospital for this matter 🙂

This hospital is most comfortable hospital near my house. The staff very helpful and full of smile. Nurses are very kind to patients. And it has a clean environment.

I don't usually leave a bad review, but I gotta write this one — the ICU guy that was assigned in the 3rd floor was really such a jerk and very rude, in contrast with the other staff! In no million years way I would recommend my family, colleagues, and friends this hospital anymore — that is how offended I really am!

In conclusion, I appreciate the efforts of Eka hospital and their Nurse Manager in acknowledging and actively working to fix any shortcomings. This commitment to improvement is a crucial aspect of any healthcare institution, and it reflects positively on the overall quality of care provided.

Eka Hospital Pku the best! I’ve got medical treatment from dr. Chandra yg humble, informative and caring person, and also dr. Choky. Pelayanan nurse dan CC yg baik trs ramah. Nice to have you all

Good services and the staff wwere very helping, no need to wait when MCU progress

Comfortable hospital with nice attitude workers. Good job 🫰🏽

Really like the ambiences and all the high-tech tools. All doctors looks very professional as well. However, the waiting time is really pain! Appointment by 11am, but the doctor is not available. Hence, no one from the hospital informed, let alone check the reschedule possibility. I have to wait for the other doctor until 3pm-ish (which I totally understand for the on-the-spot patient SOP). However this wasting of time could be avoidable if they informed properly

The best hospital in Bekasi. Excellent service and building. All doctor, nurse, or administration is so humble and informative person. This hospital have comfortable waiting room or doctor room.thank you!

ER is terrible! Unprofessional doctor with zero ethics.

Actually I don’t l know what to say because honestly we still can not believe what happened, my mom had an eye surgery 6 months ago more or less ( ophthalmology department) and she went more that once to follow up with her ophthalmologist on her case and the feedback was her surgery went good and she was ok and no need any more to follow up, meanwhile she was very sick nowadays and she went for a checkup on her eye and suddenly doctor saying that stitches still inside the eyes and the new doctor in the same ophthalmology department in the same international medical center removed 2 from the stitches and said that was the previous doctor mistake because he didn’t follow up correctly on his case and didn’t remover the stitches and after all mom is very very sick and she needs laser sessions to feel better. She very old and is feeling sick for what happened and we don’t know how to report or how to escalate honestly.

Radiotherapy section is clean. Very polite, friendly and responsive staff. Scheduled time for the session is accurate you come as per your schedule you start the radiotherapy session right away. Very clean dressing rooms to dress in the medical gown. You pay EGP 10 at the car entrance gates. Parking is available. Very clean bathrooms.

A bad nurses behavior even not a smile, not organized at all and in several departments which i deal with, as for the out patients clinics, internal admissions process- their policies are not clear- tr wrong directions as a patient you do not know your responsibilities , or your right they do not gave any medical expectations or procedural- by the way i did a surgery and this is another story to told- for nursing which is a disaster- as a one day surgery- the nurse came holding in her hand all of medications and stuff for doing blood analysis without a tray or gloves - for the operation procedure normally in any respecting hospitals- they always gave scrub - the nurse came at my room which had the number 124 - through the scrub ( in a package which a least something good) on the trash can and told to wear this ?! My way to the operation room is another comic story of none nursing medical procedure behavior- very bad experience- not recommend

Saudi German hospital is like a Chinese car which looks good on the outside and hollow on the inside. Orthopedic doctors are seemingly one of the worse departments in Cairo hospitals, very low standards, although the mighty tone, over confidence, ignorance is spread like soft butter on a toast. Not recommended unless you wanna stay in a hotel like hospital but with butchers as your medics.

I lost my grandpa who was the closest person to me in the ER, doctors are oblivious and ignorant, online it says to admit people with aneurysms to an OR asap yet my grandpa was in the ER for three hours and died there, i saw the doctors walking around fast having phone calls,what looked like they were freaking out because there is no surgeon or an available OR. Its so bad to lose someone like this. I am not mad at the hospital only but at this country. We paid 12k after with insurance covering 40%, so it’s about 20k. They spent one hour doing blood tests and another trying to measure his blood pressure because they didn’t trust their equipment, basically i can say if you have any serious emergency don’t go there, unless you don’t care about coming out. A side note google maps shouldn’t be where we post hospital reviews. But what can we do anyway in this country. It’s a lost cause.

A beautiful hospital in a beautiful city Padova

I was in Italy for vacation and had an accident which was not dangerous but would have ruined my holiday. The emergency room at Padua university hospital treated me anyways and the waiting period was absolutely okay. Thanks!

This place basically saved my life 🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼👌👌👌👌👌👌👌 I saw hell but I had my Guardian Angels watching over me so I made it back. I heartily thank each and everyone and specially my surgeons. You are miracle makers and no god or goddess can replace that for me. Thanks a million 🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼🙏🏼

AVOID - sat in emergencies waiting room for 7 hours with blood pressure 200/119 without being attended. The receptionists are rude and stated that since the pandemic more people have opted for private healthcare but the hospital won’t employ more staff. I showed my mum one video during the 7 hour wait where the video has literally 4 sentences and the skinny frustrated security guy ironically shouted at me from the other side of the room in front of everyone that no videos are allowed to be played instead of approaching us discreetly in a professional manner. My back is in so much pain from their poor facilities and waiting time that I shall have to book an appointment with the physio this week. I believe that the national health care system hospitals have higher standards than this private hospital. Awful, like someone said in the reviews a few weeks ago, I will go to IMED in Elche in the future. I also saw people who have private healthcare insurance being left until last and people who had to pay upfront were given priority.

Clara in Patient Care is very helpful. She is kind and sympathetic. She managed to get me an emergency appointment when I was struggling with pain and needed to see a consultant urgently. A really lovely lady. Thank you Clara.

I went to the Hospital a couple of months ago. At the reception desk I felt a pleasant attitude towards myself as a client; the administrator Karina served me. Everything is prompt and attentive. I really enjoyed my visit to this Hospital.

Once again in this awful building. 2 people almost dead, and the 3 of us are waiting for 3+ hours. You should be ashamed of yourselves honestly. How dare you calling yourselves emergency???

Thank you so much for the professional help on my situation. I went there for emergency, very friendly-approach from all the staff & doctor. Thumbs up for your kind & professional help.

This place is a nightmare. I always come here complaining because you always stay here at least 4 ou 5 hours to get a simple antibiotic for flu. It's ridiculous the disorganization. It's not clear where the waiting room is, not clear what is the next step, you see a lot of people passing by and not doing anything. It's a disaster. Only come here in case of serious problem. It's very bad here.

Best people, very professional, best healthcare, very good food catering.

Nurses were really nice when I had the medical examination (invasive). I was nervous and bit scared but they put me at ease. Doctor also gave me all the answers even when I was half way pass out.

Good hospital and skilled Staff. The only downside is waiting time.

Sheba hospital is enormous and it takes time to find your way around. Come early for all appointments.

Horrible treatment in the emergency room. Also kept being referred to as “tourist” the doctor discharged me with no report on my X-rays that she didn’t feel the need to review and said my labs look “ok…just go see your doctor soon.” She said she “thinks” I have a viral infection…rest and go buy myself some pain pills. Then proceeded to kick me out of the room I was in because there were other people she had to see. I’ve never dealt with a hospital that shows such blatant disregard for their patients. Unbelievably disgusting!

Where do I even begin? A Disappointing and Negligent Experience at Sheba Medical Center!! I am deeply disappointed by the quality of care and treatment my mother received at Sheba Medical Center. The conditions, the behavior of the staff, and the medical negligence we encountered were nothing short of appalling. I feel compelled to share my experience to raise awareness and hopefully prompt improvements within the hospital, I have also contacted their custumer service WHILE we were at the hospital but there was 0 reaction from them, they just made the nurses and nurse's aid 'apologize' to us after they CURSED AND SWORE at us and that was it. From the moment we arrived at the hospitalization ward, we were met with unsanitary conditions and a complete lack of professionalism. The overall cleanliness and hygiene standards were severely lacking, which is completely unacceptable in a healthcare facility where the risk of infections should be minimized. The nurses were DROPPING off packs of medications, syringe and plasters all over room. Furthermore, the behavior of the nurses and doctors was consistently rude and dismissive. Instead of showing empathy and compassion towards cancer patient and their families, they demonstrated an alarming level of indifference and even disrespect. This type of attitude only added to the distress and anxiety we were already experiencing. One particularly distressing incident involved the administration of double dosage of medication to my mother. This blatant negligence resulted in a dangerous rise in her creatine levels, placing her at risk of kidney failure. This mistake could have had severe consequences for her health, and it highlights a significant failure in the hospital's medication management protocols. In light of these issues, I strongly urge Sheba to undertake the following measures to address the shortcomings and improve patient care: -Improve overall cleanliness and maintain strict hygiene protocols throughout the facility. -Conduct thorough training programs to foster a more empathetic and compassionate attitude among the staff. -Enhance medication management systems and implement robust safeguards to prevent dosage errors. -Establish a feedback mechanism to actively listen to patients and address their concerns promptly. The only positive experience we had was with our original physician. We are not crazy or problematic as the hospital staff often portrays patients to be there isn't fire without smoke and nobody has so much time to file complaints out of thin air! Do better!!!!!

We brought my mom to A&E and we waited for 6 long hours because the nurses kept telling us that she’d be warded and left us waiting at the waiting area for hours. We were only told that there was no bed available after we kept following up hour by hour. My mom was kept at ASC in the A&E department till the second night and no treatment/scans were done because there was no bed available. Nobody could provide us with any updates on her condition which was really ridiculous. When she finally got warded, we were informed that scans would be done the next day because there were too many patients. By now, she’s already running a fever and unable to walk but we still have no idea what exactly is wrong. What’s really appalling is that the nurses do not seem to show any empathy when we informed them of my mom’s condition. This is really disappointing for what we thought is the best hospital in Singapore.

I am posting this review due to the incompetency and lack of communication in Singapore General Hospital (SGH) feedback department with its staff, Andrea Chen and Serena Chua. I sent them numerous emails including follow-up and they haven't responded back yet. Never ever send feedback to SGH even though their automated message said they would respond back within 2 working days. Don't bother calling or emailing the general hotline or feedback department.They only receive feedback It's up to them when or whether they want to respond to you, You cannot complain against them if they are not doing their job responsibly. There's no higher authority to escalate the matter to, not even the Chief of the hospital .It seems they are not under the hospital's supervision. Ms Andrea's answers were incomplete, and mistakes made were not corrected. Showing impatience and arrogance by remarking that her email would be her final reply and acknowledgement. Ms Serena didn't bother to investigate nor address the specific issues appropriately. Her response was conditional. It was a half-hearted effort. As the Head of the department, certainly she can do better., It's a shame she couldn't do it with sincerity. Terrible long waiting time to get a reply. Requests were not taken seriously and responsibly. Not forthcoming in assisting or resolving issues and to clarify any misunderstandings. Very unprofessional and not responsible at all for a public hospital. The hospital has no intention to make improvement nor reform of it's feedback department. I don't understand how this hospital is so highly rank when they can't even respond to an email.

As a 21 years old patient, Doc WILL NOT take you seriously. My surgery was delayed for 2 years. not just that, after surgery i HAD Postoperative Urinary Retention but the nurse and doc don't believe me. they only believe when my belly is very extended which was caused because i cant urine for almost 24 hours which caused me a lot of pain. Which then they catheterize me. They drained about 2Ls of urine.

Great experience with the trauma department on November 29, 2023. Empathy meeting professionalism! Thank you very much to the whole team!. True heroes !

Saturday 11 of November 2023 , I had severe pain in my legs and repeated chest pain plus confusion as result of 4 days non sleep ! After 16 hours in the Ambulance the doctor she sent me to psychology KH nord ! She said all OK just !!! W+÷×+=% ,Big Thanks to KH Nord they discovered thrombosis in my lower body and i am still under treatment as result of wrong and late diagnosis . Guys I just got confused again what to say to this Dr ? Any one please feel free to recommend what to say and what to do ? I just got shocked.

I had a emergency where I had to get surgery straight away to repair my broken jaw,Unfortunately my insurance didn't go through so i dont know who I'm angry with. I was waiting two days in one of the bedrooms until some bald guy in a white coat entered my room asking me for €3400 in card or cash, I thought it was a nightmare but I didn't wake up. He explained to me that I was not covered by insurance and that I should start making payments, I went down to the office and they confirmed he was in my room asking for money, The result was me getting up in the worst state to go sort out my insurance so that I could get my emergency operation done a little later and be covered by my insurance so that Inkasso won't chase me for like €30.000 Note that nobody at this point told me to stay in hospital get your jaw fixed first and sort your insurance out later because they can back track everything, instead I was set into confusion when they asked that I pay them cash or card. I was there for two days in the worst pain and didn't receive surgery but a bill for £3400 which was not covered by my insurance I left the hospital and sent all the rest of my documents to AMS and OGK and sorted my insurance. Later I arrived at hospital to find out that they checked me out automatically and wouldn't treat me straight away. I was sent home and a swelling started to occur on my face where I realised that I was sent home with a medical emergency so I went back to the hospital as soon as I could and eventually they accepted me back. I spent from 29.10.2023 to 15.11.2023 waiting for my jaw treatment, after the swelling went away they decided to give me the operation and they told me the waiting time is because there where other patients in need more then me and I had a swelling. Now I'm recovering from my surgery but I'm not sure if my surgery went one hundred percent correctly, the results are yet to come. The point is if your not Covered by insurance stay in hospital regardless if they start asking for cash or card and sort your insurance out later because if you leave the hospital you might not get the treatment you really require being a Austrian citizen won't help you get the free medical treatment you really need if you don't have insurance. However they must treat you if you have a medical emergency and you can get it sorted out later. Also Google maps didn't let me post this information so I wrote it in English let's if they block this info this time it's not right people shouldn't of gone through what I went through at the beginning when I had a medical emergency. My wobbly jaw was waiting to get repaired but I was plagued by the though of no insurance and having a struggle of my lifetime as a result. I was promised an operation from day 1 but ended up having it on like day 16 Long waiting times for operations beware make use you have insurance but if not stay in hospital and get your insurance sorted out later if I'm wrong let me know Anyway it's like day 20 after my injury and spent like 18 days in hospital, regardless of how my hospital stay started I come to a realization that I was treated very well at this hospital and I'm thankful for my surgery and all the hospital stuff for taking care of my issues I had a bad start because my insurance was not going through but however the operation did go well, after my wound heels I'll have to go to a specialist to see if they can straighten out my jaw so that I can have a better smile.